Riata Ford

I've bought two vehicles from Riata Ford and have been satisfied at every step of the way. Most recently, I came to replace a vehicle that was totaled, and they really cared about me, helping me maximize satisfied at every step of the way. Most recently, I came to replace a vehicle that was totaled, and they really cared about me, helping me maximize the value of a promotional sale they had running. Joaquin Salinas worked tirelessly to find the exact vehicle I wanted at the exact monthly payment I needed, while Mike Jones and Carlo made the whole process seamless with excellent customer service and support. I highly recommend shopping at Riata Ford - if you're looking for a new vehicle I promise that you've at least got to visit the folks at Riata Ford. More

Really friendly and efficient, helpfull and knowledgeable. Will use them again when i buy a new vehicle knowledgeable. Will use them again when i buy a new vehicle More

They make everything fast and easy by paying attention all the time good service feel very comfortable all the time good service feel very comfortable More

Salesman was not well informed. After Market Vendor for Spray-In Bed liner was inferior to most, even their repair will need repaired (I just don't have time to have it done right n After Market Vendor for Spray-In Bed liner was inferior to most, even their repair will need repaired (I just don't have time to have it done right now). More

Service writer and technician did a excellent job. My service experience was very good , recommend Riata for service and sales. My service experience was very good , recommend Riata for service and sales. More

Buying a car is never a fun experience but Ajay was very helpful and made the process very easy. helpful and made the process very easy. More

Very helpful. Was told my another employee that the car I went to look at was unavailable. He ran out and said there were no obligations to that person and he can Was told my another employee that the car I went to look at was unavailable. He ran out and said there were no obligations to that person and he can show me the car. Thought the purchasing process he kept us very informed with text updates through the deliver process. He is a very kind and caring person. As well as a great employee! More

I’m surprised that I had never heard of Riata Ford until the week I had my car serviced. They noticed and addressed things other service departments completely overlooked. I’m very satisfied with the servic the week I had my car serviced. They noticed and addressed things other service departments completely overlooked. I’m very satisfied with the service More

Easy in with online appointment. Service took aboiut two hours-just long enough to get lunch and drive back home to Elgin . Seriously, I have had Fords for ten yrars and have always Service took aboiut two hours-just long enough to get lunch and drive back home to Elgin . Seriously, I have had Fords for ten yrars and have always been pleased with Riata service. More

Start with the tow truck guy, Jose very rude guy, when I called Riata ford his number was given to me, than took 2 days to tell me it was only the battery, ford bronco died on me in the middle of heavy traf called Riata ford his number was given to me, than took 2 days to tell me it was only the battery, ford bronco died on me in the middle of heavy traffic, no warning nothing sent to me from FordPass until the bronco was dead, I was very scare to get back into that car, and the cost of the battery was very expensive, I was told i could not buy my own that it had to be from Ford. More