Riata Ford

I had a great experience with this dealership in our new car buy. Ken was very friendly and didn't hesitate to show us different cars over and again when we requested. He didn't try to oversell things which car buy. Ken was very friendly and didn't hesitate to show us different cars over and again when we requested. He didn't try to oversell things which I like the most. Ken and Ben clearly understood our requirements and gave a good deal on what we needed than what they could sell. And I like the openness and their approach in closing the deal. I never expected our purchase would be this simple and pleasant. More

I have been dealing with Riata Ford for the past 4 years, and I can truly say I have always been very satisfied with the way I have been treated. Their employess, sales staff and their service personnel hav and I can truly say I have always been very satisfied with the way I have been treated. Their employess, sales staff and their service personnel have always treated me with the utmost respect. I have bought 2 new vehicles from them and they will do what ever it takes to find the vehicle you are looking for and offer you the best deal. They will work with you to make sure the price is right for you. I refuse to go to any other dealership, cause I know that at Riata Ford, they will give me the best deal. More

I had visited 6 dealerships in the previous week and when I got to Riata Ford, I found the place to buy my new car. Everyone was laid back and seemed to be pleased to help you and with no pressure. I ended I got to Riata Ford, I found the place to buy my new car. Everyone was laid back and seemed to be pleased to help you and with no pressure. I ended up helping my daughter buy a car the same night due to their approach. Nice and relaxed and easy to handle! More

Ben and Katie stayed late on a Tuesday evening to accomadate our work and family schedules. There was a little mishap with the car we wanted to purchase- it was wrecked on the way to the dealership. accomadate our work and family schedules. There was a little mishap with the car we wanted to purchase- it was wrecked on the way to the dealership. But Ben, Katie and Tiffany jumped on the situation and found another car that fit our needs within a very short timeframe and had it at the store before we arrived. They were professional, friendly and alot of fun to work with. Needless to say we purchased the car because we received fair trade and a fantastic price on the vehicle!! I would highly recommend this dealership to friends and family!!!Thank you Ben and Katie!!! More

He was very helpful and knowledgeable. we came here with the idea of buying a used car and because of his knowledge, we ended up buying a new car. We are very pleased with the new car. Very truly yours, the idea of buying a used car and because of his knowledge, we ended up buying a new car. We are very pleased with the new car. Very truly yours, Richard B,. Mury, Jr. More

We looked all over Austin for a Ford Dealership who would be able to give us a good price for our trade in and would give us a great deal on a new Ford Fusion SE. Well after going to 6 other Ford Dealerships be able to give us a good price for our trade in and would give us a great deal on a new Ford Fusion SE. Well after going to 6 other Ford Dealerships Riata Ford won our hearts with their great customer service and willingness to work with us. Thank you Riata Ford we will be back to buy a new truck soon! Brigid Cisneroz Very Satisfied Customer More

I needed to move from an F250 to an F350 short bed. This is a pretty tall order, but Ajay did a great job finding a truck that almost exactly fit my ask. I had asked other dealers around to find this truck is a pretty tall order, but Ajay did a great job finding a truck that almost exactly fit my ask. I had asked other dealers around to find this truck and Ajay and Riata Ford were the only dealership that delivered. Really appreciate the effort and will surely be back for my next purchase. More

I was looking for very specific options for my new Ford Fiesta and found it in an ad on Auto Trader. I went to the Riata Ford dealer website and filled out the online information form. I was contacted t Fiesta and found it in an ad on Auto Trader. I went to the Riata Ford dealer website and filled out the online information form. I was contacted the very next day (Labor Day) by Tiffini Morris. It was available, for the advertised price. I inquired about a direct mail Ford owner rebate offer I had received and was told I qualified. Within minutes I had an out the door price. Although the dealership was almost 8 hours away, I had a business trip to the area the next Monday anyway. Tiffini offered to pick me up at tha airport. I put up a deposit over the phone, and she held the car for me until I could get there. Since I had my own financing, I got busy arranging that, using the brochure that Tiffini emailed to me, with all the information and specifications. I made my flight arrangements and emailed the information to Tiffini. When, I arrived in Austin, she was waiting for me, despite the early hour. We drove out to Manor, took care of paperwork, and I drove away in my new car, for exactly the price I was quoted, which was quite a bit less than the sticker price thanks to discounts and rebates. I got the deal I wanted, on the exact car that I wanted. No one tried to oversell me or talk me into a bunch of add ons that I didn't want. This was one of the easiest, most honest, straightforward, no surprise, transactions I've ever made on a car and I'm almost 60. I've bought LOTS of cars over the years! If you're on the internet looking for your next vehicle, I rarely make recommendations, but have no problem recommending Tiffini Morris at Riata Ford. More

Very helpful and friendly. Never pushy. Very relaxed buying experience. Took into consideration our needs and budget concerns. Service after the sale was exceptional. The dealership went above and beyon buying experience. Took into consideration our needs and budget concerns. Service after the sale was exceptional. The dealership went above and beyond to make sure we were satisfied. More

Katie was super to work with, as was her manager, Ben. This was basically an internet sale. We came to terms for two trade ins and one new vehicle over the phone, provided most of the needed information v This was basically an internet sale. We came to terms for two trade ins and one new vehicle over the phone, provided most of the needed information via email, and drove the three plus hours to the dealership a couple of days later to complete the transaction. Everything went smooth as silk...a great experience. More