Riata Ford
Manor, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,558 reviews
Edward worked hard to find me the perfect vehicle and complete the sale to my satisfaction - and that included a good price. I plan to use them again for new purchases and maintenance. complete the sale to my satisfaction - and that included a good price. I plan to use them again for new purchases and maintenance. More
I recently bought a truck from Riata Ford. After 8 long hours of waiting I was told financing went through and all was well and good. Awesome! I sat down and filled out all the final paperwork with the man hours of waiting I was told financing went through and all was well and good. Awesome! I sat down and filled out all the final paperwork with the manager sealing the deal. Two weeks later I get a call from "Tony" saying financing didn't go throught after clearly signing for it with him sealing the CONTRACT. They 100% sold the truck to me with approved financing in tack and Breached the contract with me. Not okay. Further more the truck was sold to me as a 5.0L and days later I found out it's a 3.7L which I now find out gets very bad reviews; Deceptive trade practice. Once going back to the Stealership I was spoken down to and felt a strong line of disrespect from 3 people. This has caused me a substantial amount of Mental distress. I would never in my life recomend Riata to anyone ever! This place has lost all my respect and I will continue to tell others of my expirence with Riata everytime I hear someone say they "want a new or used car." More
Had a very good experience working again with Riata Ford. We have now purchased 3 vehicles at this dealership. The folks there are very friendly. Ken Caldwell, (our sales person) was an absolute joy to w We have now purchased 3 vehicles at this dealership. The folks there are very friendly. Ken Caldwell, (our sales person) was an absolute joy to work with and made our purchase of the new 2013 Ford Escape a great experience. He worked with us to make sure we were satisfied with the entire process we went through to get this great vehicle. Ken is very knowledgeable about how to treat people and listens to what they are looking for and does his best to please the customer. We would definitely buy from Riata Ford again and hope that Ken would still be there when we do. David George More
My experience with Rita Ford and Tiffani Morris was excellent I enjoyed her personality and her knowledge of the vehicle I purchased. The finance team helped me get a better rate on my vehicle and I be excellent I enjoyed her personality and her knowledge of the vehicle I purchased. The finance team helped me get a better rate on my vehicle and I believe that is EXCELLENT customer service. I want to say thank you again for helping me find my vehicle. More
Tiffany gave us a great sales expereince. I liked that it was no-pressure, no push. She arranged for us to take the hybrid over night to have a more realistic test drive with it. We had obligations that it was no-pressure, no push. She arranged for us to take the hybrid over night to have a more realistic test drive with it. We had obligations that could not let us wait to complete the deal so she offered to bring the car to our place to complete the sale which she did, stayed around the help us with syncing phones and teach us the most important of the voice activated systems. A+ rate for Tiffany. More
A great experiance,best price,best trade in,best service.I have found my new Ford dealer I bought car on the phone and picked up when promised,they even found additional rebate to apply service.I have found my new Ford dealer I bought car on the phone and picked up when promised,they even found additional rebate to apply More
My wife and I needed a car. We initially went in to look and purchase a used car; however, the prices weren't working out...at first. Thanks to the tireless efforts of our sales man, Ken, he was able to fin and purchase a used car; however, the prices weren't working out...at first. Thanks to the tireless efforts of our sales man, Ken, he was able to find us a better price (he actually came in on his day off to make sure we got a better interest rate). With out any pressure we ended up buying a new vehicle with an AMAZING interest rate. Shopping for a car means you have to go to a lot of dealerships and talk to a lot of people, but once you go to Riata Ford you can forget all of the other dealerships. More
Allan King went above and beyond to get us into our new car. We had a few sticking points and they met them, giving us the experience we hope for wherever we go or shop. car. We had a few sticking points and they met them, giving us the experience we hope for wherever we go or shop. More
We had a great experience buying our pre-owned Ford at Riata! Allan King and his staff were friendly and honest right from the start on the phone, making our trip that was hours out of the way, well wort Riata! Allan King and his staff were friendly and honest right from the start on the phone, making our trip that was hours out of the way, well worth it. The vehicle was clean and just as advertised. Thanks Riata! More
We have purchased and or leased many cars over the years and this was by far the easiest, most positive car buying experience we have ever had! Tiffini and the other people we talked with during the process and this was by far the easiest, most positive car buying experience we have ever had! Tiffini and the other people we talked with during the process were amazing! More