Riata Ford

The moment I walked through the Dealership's door, the customer service was wonderful, the energy was upbeat, and it all felt oh so genuine! Prior to the actual meeting, I communicated online to begi the customer service was wonderful, the energy was upbeat, and it all felt oh so genuine! Prior to the actual meeting, I communicated online to begin my process of searching for a much needed vehicle. The salesperson did not steer me away from my intention. He assured me that they would find me what I wanted and needed at the time. He was not looking to increase his bottom line, so to speak, at my expense, which I had experienced previously during my search for a vehicle. Of course, I am aware that they are in the business of selling (cars). Nevertheless, the experience was very satisfying and rewarding! Especially the salesperson who assisted me throughout the process (as well as, the staff at Riata), absolutely deserves Salesperson of the Year! Thank You... More

I went in with no idea what I wanted and Enrique took the time to show me different cars and explain my options. He made himself available by e-mail and quickly responded to all of my follow up questions. I time to show me different cars and explain my options. He made himself available by e-mail and quickly responded to all of my follow up questions. I am very happy with my car, andI would definitely recommend Riata Ford and Enrique Rios! More

Very easy going dealer and easy to deal with and very nice people! Tony is the best sales manager I've ever worked with! Very happy with this dealer! nice people! Tony is the best sales manager I've ever worked with! Very happy with this dealer! More

I went into the Riata Ford dealership needing to buy a car, because my car had been damaged in a recent accident. Adriana saw me looking at a car and took me into her office. I gave her my specs in term car, because my car had been damaged in a recent accident. Adriana saw me looking at a car and took me into her office. I gave her my specs in terms of what I was looking to pay for a car, and she took care of the rest. She was so professional and made it so seamless with very little input from me, she was able to get me in a nice car with the precise terms I needed. Big ups to Adriana. I will send you customers in the future. More

Customer service was excellent. We were in and out with our used purchase in 2 1/2 hrs (including signing paperwork) and that was on a Saturday!! our used purchase in 2 1/2 hrs (including signing paperwork) and that was on a Saturday!! More

Enrique was very prompt, courteous & efficient through out the transaction. The complete experience from the moment we walked to to the moment we completed the sale was phenomenol. They had a lot through out the transaction. The complete experience from the moment we walked to to the moment we completed the sale was phenomenol. They had a lot of inventory and were able to provide me with the exact model & color I was looking for. I would highly recommend this dealership and sales person to anyone looking for a car or truck. Thanks Riata & Enrique for the 2014 Mustang. More

Bud went above and beyond to provide great customer service. He noticed that I needed new tires on a used vehicle that I had just bought at the dealership. He told me himself that he would not want me service. He noticed that I needed new tires on a used vehicle that I had just bought at the dealership. He told me himself that he would not want me to drive my family on the tires and did everything in his power to get those tires replaced for me. I have never experienced this kind of superior customer service before. He made my day and my experience so much better than I jave ever experienced at any other dealership before. I will continue to come to this location for all of my car needs. Thank you Bud! More

John Alvardo was very helpful. As soon as I walked in the door and told him what I wanted he went got the car and said "let's drive it." No wait, no sales pitch. Jeff (general manager) worked to get the door and told him what I wanted he went got the car and said "let's drive it." No wait, no sales pitch. Jeff (general manager) worked to get the price down to a reasonable number to make the decision to buy the car much easier. Tiffani Morris did the financing work and was very friendly and easy to work with which makes the paperwork side of things much easier to deal with. When choosing to buy a car in the future, I will most certainly look to Riata Ford for their selection first due to their great customer service. More

We really enjoyed our visit to Riata Ford. We had bad experience with other dealerships and was pleasantly surprised when we visited Riata Ford. All our questions were answered and we drove away in a new experience with other dealerships and was pleasantly surprised when we visited Riata Ford. All our questions were answered and we drove away in a new Ford Focus and couldn't be happier. This is why we have given a great review. Also Tony was great!! More

Very friendly and willing to help me get my first car. I appreciated that they explained everything with such detail to help me understand the process. They made everything run so smoothly. I am extremely s appreciated that they explained everything with such detail to help me understand the process. They made everything run so smoothly. I am extremely satisfied with the service! More