Riata Ford

Great Experience!! We didn't want to spend all day at a dealership, like we have in the past. We talked with Chad and told him what we wanted and that we did not want t We didn't want to spend all day at a dealership, like we have in the past. We talked with Chad and told him what we wanted and that we did not want to wait around. He was great. We were out of there in an hour and within 48 hours we were looking at a new car. We came back to drive the one we wanted and the next day spent maybe an hour signing paperwork with Tiffani. It was the best experience we have ever had with a dealership. Will definitely go back. More

Excellent Service Ajay, you are a very good salesman . . . easy to deal with, friendly, sincere, and responsive to any questions or requests. It becomes apparent that Ajay, you are a very good salesman . . . easy to deal with, friendly, sincere, and responsive to any questions or requests. It becomes apparent that you are there to help your customers any way you possibly can. For that, we "Thank You". The Riata dealership is first rate. Personal experience: We fell into an adverse travel situation on the road in the middle of the week. We called Riata for advice and was greatly helped by Charlie. He advised us during a stress-filled time. Ultimately, his advice was much appreciated but the final decision was ours. After arriving home and working through our situation, we then started the process of choosing a vehicle. The folks at Riata go over and above our expectations and we are so thankful that they do so. With thanks, Nancy More

Riata Manor I actually enjoyed working with theses two reps at Riata in Manor. Gil was persistent but in a positive way. I plan to return and purchase another car I actually enjoyed working with theses two reps at Riata in Manor. Gil was persistent but in a positive way. I plan to return and purchase another car in the near future and it would be a pleasure to work with these two again. Thank you for everything. Also, Gil was great when I had my kids with me. He was kind and funny. More

Excellent Service Everyone here was friendly and helpful. All of my calls were answered within minutes. They made the process as quick as possible without me feeling r Everyone here was friendly and helpful. All of my calls were answered within minutes. They made the process as quick as possible without me feeling rushed or pressured. More

By far the best I've been to many dealerships and this by far was the most at ease and pleasant experience. Will recommend for sure. Loved the not pushy customer serv I've been to many dealerships and this by far was the most at ease and pleasant experience. Will recommend for sure. Loved the not pushy customer service and the great treatment. More

1st car I had a good experience at Riata, i went in there with low expectations of getting a good deal, but i was surprised by the friendliness and how honest I had a good experience at Riata, i went in there with low expectations of getting a good deal, but i was surprised by the friendliness and how honest and upfront the salesman was , After the test drive he manage to get me a reasonable price on a very nice ford mustang, i ended up a happy customer buying my 1st car More

Great Customer Service Riata Ford was extremely helpful in getting me into a new F150. I found the vehicle online and John Alvarado made sure that everything was in order b Riata Ford was extremely helpful in getting me into a new F150. I found the vehicle online and John Alvarado made sure that everything was in order by the time I got to the dealership from Dallas. The customer service was fantastic and I would recommend the dealership to anybody looking to buy a new or used vehicle. More

Great experience I just recently bought a 2014 F250 from these guys. Everyone was extremely helpful, and easy to work with. Chad was my contact, but everyone there was I just recently bought a 2014 F250 from these guys. Everyone was extremely helpful, and easy to work with. Chad was my contact, but everyone there was more than willing to help out as needed, from start to finish. Great crew, will be buying any Ford from these guys from now on. More

Friendly, Hassle free business. I drove long ways from Uvalde, Tx to Manor, Tx to look at a used truck. It was the truck I was looking for. The staff mentioned above were great and v I drove long ways from Uvalde, Tx to Manor, Tx to look at a used truck. It was the truck I was looking for. The staff mentioned above were great and very helpful and attentive. Their friendly customer service and knowledge of the business made the process very fast. John Civilla had the truck ready for me to test drive and was very attentive to all my questions and concerns. He offered me drinks and snacks while I was waiting for paper work to be finished. Tiffini and Olguin were very knowledgable on the financing part and offered awesome benefits.This kind of old fashion customer service is what is missing in many business these days. I have been doing business with local Ford dealerships in the area for a long time, but I plan to do business with Riata from now to buy future vehicles. I do have one suggestion to the Riata Leif Johnson Management to change their policy regarding the fuel capacity when purchasing a used vehicle. I think every purchase should be granted a full tank of gas, not limit just to new vehicle purchase. I only received 3 quarter of a tank of fuel and I had to fill up before heading back on my long trip. Other than that good job guys!!! More

AWESOME DEALERSHIP The dealership is awesome. We had gone to another Ford dealership and it was like they did not want to help us with our decision. We call Ajay befor The dealership is awesome. We had gone to another Ford dealership and it was like they did not want to help us with our decision. We call Ajay before we headed there and asked him about one of their trucks that was on their WEB site. When we arrived at the dealership he had someone bring the truck from another one of their stores and had it sitting outside waiting for us. After driving it i saw another truck that i liked he went and pulled it up and we drove it. He sat in his office waiting for me to make my decision about the mileage between the 2 trucks. Then Tony came in an i told him my same concerns. He said well there is a Supercab with the motor i wanted. so we went to look at it and it was exactly what i was wanting. Ajay was an awesome salesman. Price was great. Thanks again you have a customer for life. Thanks again Scot Preston More