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Rhinelander Auto Group

Rhinelander, WI

4.8
111 Reviews

1935 N. Stevens St.

Rhinelander, WI

54501

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Showing 111 reviews

June 25, 2025

Glen in Toyota service has been outstanding to work with. He is attive and gets work scheduled and completed as promised. The courtesy shuttle is a nice perk. We live in the southern part of Wisconsin and More

by hwoydick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
Jun 27, 2025 -

Rhinelander Auto Group responded

Thanks for the review! We appreciate your kind words and recommendation!

June 25, 2025

Very helpful, professional and great customer service. Easy to get appointments. Happy to have mechanics trained to work on hybrid vehicles. More

by sgiordana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Schultz
Jun 27, 2025 -

Rhinelander Auto Group responded

Thanks for the 5 star review!

June 24, 2025

The actual Service Department is Top Notch! The call center… well.. I wish we could just call the Service Guys, I’ll leave it at that =) Mark at the front counter (I hope I have that correct??) More

by Auntie Em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark (?)
Jun 24, 2025 -

Rhinelander Auto Group responded

Thanks for the review! We hope to earn that 5th star next time you're in. Thanks for choosing Rhinelander Auto Group!

June 22, 2025

Great to work with, am a proud new owner of a tacoma. Worked with me on my trade and went out of their way to get me into my truck that day. More

by Frostprissy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reese
Jun 23, 2025 -

Rhinelander Auto Group responded

Thanks for taking the time to leave us a review! We hope to earn that fifth star next time you stop in. Enjoy your new Tacoma!

June 21, 2025

Debbie was very knowledgeable and easy to work with. They were very accommodating and I would recommend them. More

by Kpaulsoncpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie, s
June 20, 2025

I required a replacement tire for a 2024 Prius. They acquired the tire in a day and installed it same day. Very pleasant and knowledgeable staff. More

by jerowb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager name starts with a G
June 19, 2025

I always feel good about bringing my car to Rhinelander Toyota. The service is outstanding, efficient, and quick. I have great confidence in the mechanics as my car runs very well and I never have any is More

by wellslois55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember names
June 18, 2025

The service center was able to pick up and drop back off my vehicle from my work and fix a recall & change my oil. They finished ahead of schedule and were very friendly and professional More

by C.jenkins0951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh & Grayson
Jun 19, 2025 -

Rhinelander Auto Group responded

Thanks for the 5 stars!

June 17, 2025

Prompt and great communication from all employees. Nice waiting room as well. Took less time than expected. More

by Learninglink
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 18, 2025 -

Rhinelander Auto Group responded

Thanks for the 5 stars!

June 17, 2025

Fast, courteous , efficient. Waiting room very comfortable. Service advisor was very knowledgeable . Coffee could use improvement More

by Highlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Jun 18, 2025 -

Rhinelander Auto Group responded

Thanks for the 5 stars! We appreciate the feedback about our prompt and knowledgeable service department. We will work on the coffee ;) Thanks for choosing us!

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