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Rhinelander Auto Group

Rhinelander, WI

Overview
Reviews
Vehicles
4.8
199 Reviews
Call Dealership (715) 365-8100

1935 N. Stevens St.

Rhinelander, WI

54501

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Showing 199 reviews

September 22, 2025

Had my oil changed with complimentary car wash. Everyone was friendly, car was done and on my way. Great service More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lube service counter.
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Sep 23, 2025 -

Rhinelander Auto Group responded

Thanks, Rick!

September 22, 2025

Nice job. Had my truck done earlier than expected. Thank you for the friendly service More

by nymiekat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Sep 23, 2025 -

Rhinelander Auto Group responded

Thanks for the 5 stars!

September 20, 2025

I have been going to the Toyota service group for a few years and they’ve been great. I really enjoy working with Glenn and Grayson who are always super helpful. The mechanics know what they’re doing and More

by Matt Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn, Grayson
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Sep 22, 2025 -

Rhinelander Auto Group responded

Thanks for the 5 star review, Matt! We appreciate your loyalty and kind words about our Rhinelander Toyota service team. Thanks for always choosing Rhinelander Toyota, and we look forward to your next visit :)

September 19, 2025

They were friendly and got me in early. Fully explained what was found and the status of our car. Clean waiting area with refreshments. More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Sep 19, 2025 -

Rhinelander Auto Group responded

Thanks for the 5 star review! We appreciate your recommendation and look forward to your next visit :)

September 19, 2025

Super friendly and easy to work with. My car looks better than I ever thought it could.! More

by TinaCrofoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 22, 2025 -

Rhinelander Auto Group responded

Thanks for the 5 stars, Tina!

September 17, 2025

I do work for the company and my experience in this was great and love my new truck More

by countrylife005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haylee
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Sep 17, 2025 -

Rhinelander Auto Group responded

Thanks for the 5 star review!

September 16, 2025

Loved the personalized attention and care. Loved the informative test drive. Debbie's personality is awesome! More

by Mani
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Debbie
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Sep 16, 2025 -

Rhinelander Auto Group responded

Thank you for your wonderful feedback! We’re glad you enjoyed the personalized attention and test drive, and we’ll be sure to share your kind words with Debbie.

September 16, 2025

We were met with a very pleasant greeting by Debbie, and then Reese who showed us the vehicle we were interested in. He is knowledgeable about the 4Runner, and answered all of our questions! Our buying expe More

by spmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reese,Tom
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Sep 16, 2025 -

Rhinelander Auto Group responded

Thank you for your kind words! We’re so glad Debbie, Reese, and Tom made your experience enjoyable and seamless. We truly appreciate your feedback and look forward to serving you again in the future!

September 15, 2025

Drop off was easy and Grayson answered our questions thoroughly. We are totally satisfied with the service we received. More

by tbcranks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grayson
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Sep 15, 2025 -

Rhinelander Auto Group responded

Thanks for the 5 star review! We appreciate your recommendation and look forward to your next visit :)

September 15, 2025

Oil filter gasket blew out. Oil tech error? They wound up degreasing engine bay and washing. Only could say SORRY. Took 45 minutes to clean up mess. Is this what the quick lub More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service tech wouldn’t admit to error
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Sep 16, 2025 -

Rhinelander Auto Group responded

We’re very sorry to hear about your experience and for the inconvenience this caused. Our team worked to correct the issue right away, but we understand the frustration. We’ll be reviewing this internally to ensure it doesn’t happen again, and we appreciate your feedback in helping us improve our service. Please reach out to our Toyota Service Manager Josh Jewell so we can make things right. 715-365-8100

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