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Rhinelander Auto Group

Rhinelander, WI

Overview
Reviews
Vehicles
4.8
235 Reviews
Call Dealership (715) 365-8100

1935 N. Stevens St.

Rhinelander, WI

54501

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Showing 235 reviews

November 22, 2025

They are great. Fast, friendly, excellent work if you need any. I HIGHLY recommend this place. More

by Cellamt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grayson
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Dec 02, 2025 -

Rhinelander Auto Group responded

Thank you for the fantastic review! We’re so glad to hear you’ve had fast, friendly service and excellent work from our team. Your recommendation means a lot to us. We appreciate you choosing Rhinelander Auto Group and look forward to helping again!

November 21, 2025

Toyota Rhinelander has given me great service on my Lexus in the last 2 years. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Jewell
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Nov 24, 2025 -

Rhinelander Auto Group responded

We’re so glad to hear Toyota Rhinelander has provided great service for your Lexus over the past two years. Consistent care and reliability are what we strive for, and we truly appreciate your loyalty. We look forward to keeping your vehicle running smoothly for many more miles to come!

November 21, 2025

Service group is great, had service done and an error took place. Not realized until I left. Could have been a serious issue if not caught. I brought the vehicle right back and the service group got the More

by Michael.bresnahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service group
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Nov 24, 2025 -

Rhinelander Auto Group responded

We truly appreciate your understanding and the opportunity to make things right. While we’re sorry for the initial error, we’re glad it was caught quickly and that our service team was able to get your vehicle back in right away and resolve the issue promptly. Ensuring your safety and confidence is our top priority, and we’re grateful for your patience and trust in allowing us to correct the situation. We look forward to serving you again with the care and quality you deserve.

November 21, 2025

I am picky about customer service, and Rhinelander GM did not disappoint. I really appreciated the efforts despite some frustrating delays with arrival of parts. Even better that my truck was still under war More

by Busy Professional That needs my car asap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Stacey
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Nov 24, 2025 -

Rhinelander Auto Group responded

We know how important great customer service is especially when delays are out of your control, so it means a lot to hear that our team met your expectations. We appreciate your patience with the parts arrival and are glad we could make the process smooth, transparent, and stress-free with no surprise costs. It’s wonderful to know every team member you worked with made a positive impression. Thank you for trusting us with your truck!

November 20, 2025

Good experience, Debbie was great! Smooth purchasing process, no pressure, friendly staff. Accommodating hours. Thanks! More

by Mwbehrens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie
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Nov 24, 2025 -

Rhinelander Auto Group responded

We’re so happy to hear you had a good experience and that Debbie made your purchase smooth and stress-free. No-pressure, friendly service and accommodating hours are exactly what we aim for, so it’s wonderful to know that came through. Thank you for choosing us

November 19, 2025

They are very friendly and attentive to the customers needs.. I was very happy with the service that I received. More

by fn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Sampolinski
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Nov 24, 2025 -

Rhinelander Auto Group responded

We’re so glad to hear our team was friendly and attentive to your needs. Providing a positive and stress-free service experience is always our goal, so it’s wonderful to know you were very happy with the care you received. We truly appreciate your trust and look forward to helping you again!

November 17, 2025

Always timely, communicative and efficient. Service advisors always nice to work with, straightforward and experienced. More

by nancy.verkuilen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk guy
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Nov 17, 2025 -

Rhinelander Auto Group responded

Thank you! We’re happy to hear you had a smooth, timely experience and enjoyed working with our service advisors. We appreciate you choosing us!

November 16, 2025

Fast and very friendly service. They made sure I know what my car will need in the future and what can wait for a little while. More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
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Nov 17, 2025 -

Rhinelander Auto Group responded

Fast and very friendly service. They made sure I know what my car will need in the future and what can wait for a little while.

November 16, 2025

They have done well by me when servicing my vehicle. Clean, impressive facility, nice employees. More

by Ezra 1969
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
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Nov 17, 2025 -

Rhinelander Auto Group responded

Thank you for the great feedback! We’re glad to hear our team has consistently taken good care of you. We appreciate the compliments on our facility and staff!

November 16, 2025

Everyone that I spoke with was very professional, knowledgeable, and helpful. It is extremely well-organized inside and so clean!!!! More

by bbasirico4787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am terrible with names
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Nov 17, 2025 -

Rhinelander Auto Group responded

Thank you so much! We’re thrilled to hear you had a great experience with our team and that our clean, organized space made a positive impression. We appreciate you choosing us!

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