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Reynolds GMC
West Covina, CA
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Dorian Terry and Hugo where very knowledgeable and friendly. I do not live in the area but I would come back just because of them. friendly. I do not live in the area but I would come back just because of them. More
The staff was very friendly and pleasant. Jerrell kept me informed as to the status of my car. The lounge are was clean and comfortable. informed as to the status of my car. The lounge are was clean and comfortable. More
We truly appreciated the professional and terrific service we received from Dorian Terry, our Service Advisor, and the rest of the service crew. They did everything possible to ensure our experience service we received from Dorian Terry, our Service Advisor, and the rest of the service crew. They did everything possible to ensure our experience would be positive and solve our problem. We arrived on Saturday, July 2, I thought with it being a holiday weekend we might suffer a little because of a shortage of employees. That did not happen. When it appeared our car couldn't be completed on Saturday, we were given a courtesy car so that we could make an important social event at our church. Again, the professional and courteous treatment we received is an example of how Reynolds holds its employees in esteem. They take great pride in doing their jobs excellently. Thank you Dorian, and the rest of the Reynolds Family. See you next time. Ron and Pam Stines Compton, California More
I have been very satisfied with the work that has been performed on vehicle at Reynolds Buick.The service writers(Rolando Acosta and Dorian Terry) have been professional and understanding.The work has bee performed on vehicle at Reynolds Buick.The service writers(Rolando Acosta and Dorian Terry) have been professional and understanding.The work has been completed when promised.The only recommendation I can make is that when the work is done the mechanics need to clean up the are of the vehicle they worked on. More
My husband and I have followed Mr. Terry to this dealership because it is a pleasure to have him act as our service rep. He always "keeps us in the loop", our car/truck is ready when he says it wil dealership because it is a pleasure to have him act as our service rep. He always "keeps us in the loop", our car/truck is ready when he says it will be and we know that we are in good hands. He is personable and professional. We have several other dealerships that are much closer and are willing to make the drive to Reynolds because we know we will be treated fairly. More
Blake went out of his way to locate the truck I wanted in Bakersfield Ca over 200 miles away. He found just what I wanted and took care of every detail. This was after looking for over 6 months and going thr Bakersfield Ca over 200 miles away. He found just what I wanted and took care of every detail. This was after looking for over 6 months and going thru several options. I have purchased my last 3 trucks from him and the last one was a 2001 with over 260K miles on it. I would and do recommend him to all my customers and friends. Eric Quandt More
We found this dealership online, looking for commercial landscape trucks. Jorge Marguez was extremely helpful and really went the extra mile to get us the vehicles we were looking for. We purchased 4 tru landscape trucks. Jorge Marguez was extremely helpful and really went the extra mile to get us the vehicles we were looking for. We purchased 4 trucks and will definitely go to him for our future needs. More
I was lucky to have met Rudy when I walked in to look into getting a new car. He was so friendly and helpful without being pushy or "salesman" like. He was upfront about pricing so I could get the best d into getting a new car. He was so friendly and helpful without being pushy or "salesman" like. He was upfront about pricing so I could get the best deal possible. When it came time to buy a week or so later, I contacted Rudy and again had a wonderful experience. This car purchase was by far the best I have ever had. Thanks Rudy!!! More
I wanted to buy a truck as efficiently as possible, so I thought I would do so over the internet. I wrote emails to several dealers and Rudy Knobloch was the first to respond--just a few minutes after I wr thought I would do so over the internet. I wrote emails to several dealers and Rudy Knobloch was the first to respond--just a few minutes after I wrote one evening. I responded with a few more questions and Rudy again responded in just a few minutes. I was impressed. The next day we worked out the deal on the phone and I never felt any pressure and never got the feeling that I wasn't being told the truth. It was the best vehicle buying experience I ever had. After we made the deal, I met Rudy to sign the papers and that was also a very enjoyable experience. At one point, Rudy asked whether I didn't want to actually see the vehicle--which I hadn't even thought about at that point. I was so sure that Rudy was dealing truthfully with me that it never occurred to me that I should check out the vehcle to make sure I was getting what I expected. Of course, it was just as described. I would recommend Rudy to anyone! More