
Reynolds GMC
West Covina, CA
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I called Reynolds GMC to ask if they could look at my 2008 GMC Sierra because a squeaking noise was coming from the engine compartment. I spoke to Dorian and he said to bring it in and they could look a 2008 GMC Sierra because a squeaking noise was coming from the engine compartment. I spoke to Dorian and he said to bring it in and they could look at it for free since it was still under warranty. Dorian and the mechanics at Reynolds located the problem, gave me a rental car and fixed the engine under warranty. I was happy to get my truck back in perfect condition and I am completely happy with the service at Reynolds GMC. I would refer anyone and everyone to Reynolds GMC for purchase or service. Reynolds is second to none!!!! Thanks Dorian and Staff!!! More
They took all of the troble out of buying a new truck. They done more then what I have had any outher dealer do for me. They done more then what I have had any outher dealer do for me. More
I contacted Kennedy Hardy of Reynolds Buick regarding a used vehicle that would fit within my budget. I explained to Mr. Hardy what I was trying to accomplish in my time frame and my price range. I believ used vehicle that would fit within my budget. I explained to Mr. Hardy what I was trying to accomplish in my time frame and my price range. I believe it quite appropriate to offer my personal thoughts on the exemplary performance of Kennedy Hardy. Mr. Hardy’s attributes place him at the top of his profession. Dedication to one’s craft may only be secondary to devotion to precepts of loyalty and integrity. Mr. Hardy “has it all.” Mr. Hardy went out of his way to come into his office when he was scheduled off that weekend to accommodate my schedule. Now that is CUSTOMER SERVICE!!! Thank you once again Mr. Hardy. I would without hesitation recommend Mr. Hardy to anyone as a fair, no pressure, up front, positive professional, and very friendly salesman that LISTENS to exactly what your needs, and concerns are regarding a purchase. He made the paperwork a smooth transaction process. What a way to go Mr. Hardy!!! Reynolds Buick certainly has an asset to their company. Reynolds Buick is a 5 STAR across the board dealership!!!! More
Dorian Terry and Hugo where very knowledgeable and friendly. I do not live in the area but I would come back just because of them. friendly. I do not live in the area but I would come back just because of them. More
The staff was very friendly and pleasant. Jerrell kept me informed as to the status of my car. The lounge are was clean and comfortable. informed as to the status of my car. The lounge are was clean and comfortable. More
We truly appreciated the professional and terrific service we received from Dorian Terry, our Service Advisor, and the rest of the service crew. They did everything possible to ensure our experience service we received from Dorian Terry, our Service Advisor, and the rest of the service crew. They did everything possible to ensure our experience would be positive and solve our problem. We arrived on Saturday, July 2, I thought with it being a holiday weekend we might suffer a little because of a shortage of employees. That did not happen. When it appeared our car couldn't be completed on Saturday, we were given a courtesy car so that we could make an important social event at our church. Again, the professional and courteous treatment we received is an example of how Reynolds holds its employees in esteem. They take great pride in doing their jobs excellently. Thank you Dorian, and the rest of the Reynolds Family. See you next time. Ron and Pam Stines Compton, California More
I have been very satisfied with the work that has been performed on vehicle at Reynolds Buick.The service writers(Rolando Acosta and Dorian Terry) have been professional and understanding.The work has bee performed on vehicle at Reynolds Buick.The service writers(Rolando Acosta and Dorian Terry) have been professional and understanding.The work has been completed when promised.The only recommendation I can make is that when the work is done the mechanics need to clean up the are of the vehicle they worked on. More
My husband and I have followed Mr. Terry to this dealership because it is a pleasure to have him act as our service rep. He always "keeps us in the loop", our car/truck is ready when he says it wil dealership because it is a pleasure to have him act as our service rep. He always "keeps us in the loop", our car/truck is ready when he says it will be and we know that we are in good hands. He is personable and professional. We have several other dealerships that are much closer and are willing to make the drive to Reynolds because we know we will be treated fairly. More
Blake went out of his way to locate the truck I wanted in Bakersfield Ca over 200 miles away. He found just what I wanted and took care of every detail. This was after looking for over 6 months and going thr Bakersfield Ca over 200 miles away. He found just what I wanted and took care of every detail. This was after looking for over 6 months and going thru several options. I have purchased my last 3 trucks from him and the last one was a 2001 with over 260K miles on it. I would and do recommend him to all my customers and friends. Eric Quandt More