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Reynolds GMC

West Covina, CA

4.3
130 Reviews

345 N Citrus Street

West Covina, CA

91791

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Showing 130 reviews

August 25, 2011

The car buying experience thanks to Jimmy and Barbara was wonderful and as stress free as can be. Jimmy was patient and exteremly helpful. I never felt prssured or harassed. Jimmy always replyed to my e-ma More

by 1486garl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Lopez and Barbara Harrison, Jimmy Lopez, Barbara Harrison
August 23, 2011

Mr. Dorian was very helpful, professional and friendly. He was able to take our vehicle in for service in no time, he communicated what needed to be done in a prompt manner and was very thorough in making More

by AGarrido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Dorian, Dorian Terry
August 23, 2011

Dorian is great helps the customer to the fullest! Thanks Dorian happy to find you. Dorian was previously my rep at your Rio Rancho Service Center before closing it down. Was affraid to find another Rep I'm More

by mijajess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorian, Dorian Terry
August 22, 2011

Dorian is an excellent customer service representative. The only issue I had was the actual service. Had my coolant replaced but got a "low coolant light" the day after. It was easier for me to fill rath More

by simpsonkwan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorian Terrry, Dorian Terry
Aug 22, 2011 -

Reynolds GMC responded

Hello and thank you for taking the time to fill out this review. I appreciate the feedback, even if it is less than perfect. Sorry that we did not completely fill your coolant. For your inconvenience, I will be mailing you a free oil change coupon. We appreciate your business and look forward to seeing you on your next visit. Sincerely, Don Reynolds

August 17, 2011

Dorian: Did a great job. He was extremely friendly, Dorian: Did a great job. He was extremely friendly, explained the problem and the service was quick. I am definitely planning on going back to the More

by mram197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorian Terry, Dorian Terry
August 15, 2011

I had heard that Reynolds was a great place to get a good deal on a used card. I was not disappointed. Wonderful experience and I love my "new" used car! More

by pwieder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy, Kennedy Hardy
August 09, 2011

From the phone conversation prior to arriving to the follow-up call after the purchase, Robert (salesman) and Paul (Finance) provided excellent customer service, explained everything thoroughly, and ans More

by s4murphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Reading, Paul Arriola, Robert Reading
August 05, 2011

I called Reynolds GMC to ask if they could look at my 2008 GMC Sierra because a squeaking noise was coming from the engine compartment. I spoke to Dorian and he said to bring it in and they could look a More

by joemiraflor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorian Terry, Dorian Terry
August 05, 2011

They took all of the troble out of buying a new truck. They done more then what I have had any outher dealer do for me. More

by dougg62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa N. Lidle, Blake Montero, Yvette M. Cortez, Lisa Lidle, Blake Montero
July 22, 2011

I contacted Kennedy Hardy of Reynolds Buick regarding a used vehicle that would fit within my budget. I explained to Mr. Hardy what I was trying to accomplish in my time frame and my price range. I believ More

by LadyDee817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Hardy, Kennedy Hardy
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