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Reynolds GMC
West Covina, CA
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The car buying experience thanks to Jimmy and Barbara was wonderful and as stress free as can be. Jimmy was patient and exteremly helpful. I never felt prssured or harassed. Jimmy always replyed to my e-ma wonderful and as stress free as can be. Jimmy was patient and exteremly helpful. I never felt prssured or harassed. Jimmy always replyed to my e-mails and did so timely. Jimmy made me feel like I was not just a sale but truely a person he wanted to help. I will definitely recommed both Jimmy and the Dealership to anyone interested in a car. More
Mr. Dorian was very helpful, professional and friendly. He was able to take our vehicle in for service in no time, he communicated what needed to be done in a prompt manner and was very thorough in making He was able to take our vehicle in for service in no time, he communicated what needed to be done in a prompt manner and was very thorough in making sure that the vehicle was returned with all my concerns addressed. He even helped me find out that my vehicle had a warranty that would cover most of my repairs, that showed me that he cares about the customer. I will return to Reynold's Buick GMC for service in the future and I would highly recommend Mr. Terry Dorian. More
Dorian is great helps the customer to the fullest! Thanks Dorian happy to find you. Dorian was previously my rep at your Rio Rancho Service Center before closing it down. Was affraid to find another Rep I'm Dorian happy to find you. Dorian was previously my rep at your Rio Rancho Service Center before closing it down. Was affraid to find another Rep I'm glad I decided to go to Reynolds where I found him. Dorian your great! More
Dorian is an excellent customer service representative. The only issue I had was the actual service. Had my coolant replaced but got a "low coolant light" the day after. It was easier for me to fill rath The only issue I had was the actual service. Had my coolant replaced but got a "low coolant light" the day after. It was easier for me to fill rather than return to the dealership. More
Dorian: Did a great job. He was extremely friendly, Dorian: Did a great job. He was extremely friendly, explained the problem and the service was quick. I am definitely planning on going back to the Dorian: Did a great job. He was extremely friendly, explained the problem and the service was quick. I am definitely planning on going back to the dealership for service again. More
I had heard that Reynolds was a great place to get a good deal on a used card. I was not disappointed. Wonderful experience and I love my "new" used car! deal on a used card. I was not disappointed. Wonderful experience and I love my "new" used car! More
From the phone conversation prior to arriving to the follow-up call after the purchase, Robert (salesman) and Paul (Finance) provided excellent customer service, explained everything thoroughly, and ans follow-up call after the purchase, Robert (salesman) and Paul (Finance) provided excellent customer service, explained everything thoroughly, and answered all our questions. Robert's patience as we decided between two cars was very much appreciated, especially by my wife. This is the third car purchased from Reynolds and each time, the service continues to shine. More
I called Reynolds GMC to ask if they could look at my 2008 GMC Sierra because a squeaking noise was coming from the engine compartment. I spoke to Dorian and he said to bring it in and they could look a 2008 GMC Sierra because a squeaking noise was coming from the engine compartment. I spoke to Dorian and he said to bring it in and they could look at it for free since it was still under warranty. Dorian and the mechanics at Reynolds located the problem, gave me a rental car and fixed the engine under warranty. I was happy to get my truck back in perfect condition and I am completely happy with the service at Reynolds GMC. I would refer anyone and everyone to Reynolds GMC for purchase or service. Reynolds is second to none!!!! Thanks Dorian and Staff!!! More
They took all of the troble out of buying a new truck. They done more then what I have had any outher dealer do for me. They done more then what I have had any outher dealer do for me. More
I contacted Kennedy Hardy of Reynolds Buick regarding a used vehicle that would fit within my budget. I explained to Mr. Hardy what I was trying to accomplish in my time frame and my price range. I believ used vehicle that would fit within my budget. I explained to Mr. Hardy what I was trying to accomplish in my time frame and my price range. I believe it quite appropriate to offer my personal thoughts on the exemplary performance of Kennedy Hardy. Mr. Hardy’s attributes place him at the top of his profession. Dedication to one’s craft may only be secondary to devotion to precepts of loyalty and integrity. Mr. Hardy “has it all.” Mr. Hardy went out of his way to come into his office when he was scheduled off that weekend to accommodate my schedule. Now that is CUSTOMER SERVICE!!! Thank you once again Mr. Hardy. I would without hesitation recommend Mr. Hardy to anyone as a fair, no pressure, up front, positive professional, and very friendly salesman that LISTENS to exactly what your needs, and concerns are regarding a purchase. He made the paperwork a smooth transaction process. What a way to go Mr. Hardy!!! Reynolds Buick certainly has an asset to their company. Reynolds Buick is a 5 STAR across the board dealership!!!! More