Reynolds GMC
West Covina, CA
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My GMC Hybrid needed to be serviced due to an engine light and battery light concern. Dorian immediately placed me in a rental through Enterprise right next to them and I was pretty much on my way. I di light and battery light concern. Dorian immediately placed me in a rental through Enterprise right next to them and I was pretty much on my way. I did however not happen to have the best experience at enterprise but that was due to unforseen circumstances. I was placed into a sedan and then upgraded to a truck as that is what I drive and with a toddler just essential. I was very pleased with the customer service I received at GMC Reynolds and would recommend them in the future. More
Every time we need to have our car & truck serviced Dorian always treats me as if I am an important customer. He is always available to be of service & also to answer any questions I might have. He a Dorian always treats me as if I am an important customer. He is always available to be of service & also to answer any questions I might have. He always goes that extra mile to be helpful. We have always had a good experience with the employes of Reynold's Buick whether it has been for service or when we have purchased our car & truck. More
On Friday, September 9th I had a 25,000 mile service on my Buick La Crosse. Dorian was courteous and friendly and answered all of my questions. The work was performed efficiently, and Dorian let me know th my Buick La Crosse. Dorian was courteous and friendly and answered all of my questions. The work was performed efficiently, and Dorian let me know that my vehicle was ready. The lady in the office was cordial and efficiently processed the paper work. I was very pleased with the overall experience. The customer service was excellent and five days later my vehicle is still running great. More
Anytime that I have had to visit the dealership for a problem Dorian is right on top of everything and the job is completed to my satisfaction. problem Dorian is right on top of everything and the job is completed to my satisfaction. More
Dorian is THE BEST! We trust him and feel he takes great care of us and our cars. He is most knowledgeable about our vehicles and we felt we had lost a friend(Dorian) when Rio Rancho closed down. We were care of us and our cars. He is most knowledgeable about our vehicles and we felt we had lost a friend(Dorian) when Rio Rancho closed down. We were thrilled when we found out he was at Reynolds! We plan to get our next car there since Dorian is at Reynolds! We have never bought a car based on dealership service before but we would now thanks to Dorian. More
I own two GMC vehicles. I have had sales and service experience with a few GMC dealers in the past. By far, the best service experience has been provided by Dorian Terry at Reynolds GMC in West Covina. experience with a few GMC dealers in the past. By far, the best service experience has been provided by Dorian Terry at Reynolds GMC in West Covina. I followed Dorian Terry from another Southern California dealer because of the exceptional service that he has provided for my vehicles through the years. I am happy to say that my service work continues to be exceptional at Reynolds GMC through the hard work and professional service by Dorian and the service staff. When asked by friends and family where to handle any automotive needs, I enthusiastically recommend Dorian Terry and Reynolds GMC! Thank you. More
The car buying experience thanks to Jimmy and Barbara was wonderful and as stress free as can be. Jimmy was patient and exteremly helpful. I never felt prssured or harassed. Jimmy always replyed to my e-ma wonderful and as stress free as can be. Jimmy was patient and exteremly helpful. I never felt prssured or harassed. Jimmy always replyed to my e-mails and did so timely. Jimmy made me feel like I was not just a sale but truely a person he wanted to help. I will definitely recommed both Jimmy and the Dealership to anyone interested in a car. More
Mr. Dorian was very helpful, professional and friendly. He was able to take our vehicle in for service in no time, he communicated what needed to be done in a prompt manner and was very thorough in making He was able to take our vehicle in for service in no time, he communicated what needed to be done in a prompt manner and was very thorough in making sure that the vehicle was returned with all my concerns addressed. He even helped me find out that my vehicle had a warranty that would cover most of my repairs, that showed me that he cares about the customer. I will return to Reynold's Buick GMC for service in the future and I would highly recommend Mr. Terry Dorian. More
Dorian is great helps the customer to the fullest! Thanks Dorian happy to find you. Dorian was previously my rep at your Rio Rancho Service Center before closing it down. Was affraid to find another Rep I'm Dorian happy to find you. Dorian was previously my rep at your Rio Rancho Service Center before closing it down. Was affraid to find another Rep I'm glad I decided to go to Reynolds where I found him. Dorian your great! More