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Reynolds GMC
West Covina, CA
125 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 125 reviews
September 14, 2011
On Friday, September 9th I had a 25,000 mile service on my Buick La Crosse. Dorian was courteous and friendly and answered all of my questions. The work was performed efficiently, and Dorian let me know th my Buick La Crosse. Dorian was courteous and friendly and answered all of my questions. The work was performed efficiently, and Dorian let me know that my vehicle was ready. The lady in the office was cordial and efficiently processed the paper work. I was very pleased with the overall experience. The customer service was excellent and five days later my vehicle is still running great. More
by Sandra Woolley
Employees Worked With
Dorian, lady in office, Dorian Terry
September 13, 2011
Anytime that I have had to visit the dealership for a problem Dorian is right on top of everything and the job is completed to my satisfaction. problem Dorian is right on top of everything and the job is completed to my satisfaction. More
by tcuccio00
Employees Worked With
Dorian Terry, Dorian Terry
September 02, 2011
Dorian is THE BEST! We trust him and feel he takes great care of us and our cars. He is most knowledgeable about our vehicles and we felt we had lost a friend(Dorian) when Rio Rancho closed down. We were care of us and our cars. He is most knowledgeable about our vehicles and we felt we had lost a friend(Dorian) when Rio Rancho closed down. We were thrilled when we found out he was at Reynolds! We plan to get our next car there since Dorian is at Reynolds! We have never bought a car based on dealership service before but we would now thanks to Dorian. More
by tbilljo
Employees Worked With
Dorian Terry, Dorian Terry
August 30, 2011
I own two GMC vehicles. I have had sales and service experience with a few GMC dealers in the past. By far, the best service experience has been provided by Dorian Terry at Reynolds GMC in West Covina. experience with a few GMC dealers in the past. By far, the best service experience has been provided by Dorian Terry at Reynolds GMC in West Covina. I followed Dorian Terry from another Southern California dealer because of the exceptional service that he has provided for my vehicles through the years. I am happy to say that my service work continues to be exceptional at Reynolds GMC through the hard work and professional service by Dorian and the service staff. When asked by friends and family where to handle any automotive needs, I enthusiastically recommend Dorian Terry and Reynolds GMC! Thank you. More
by kgstroup
Employees Worked With
Dorian Terry, Dorian Terry
August 25, 2011
The car buying experience thanks to Jimmy and Barbara was wonderful and as stress free as can be. Jimmy was patient and exteremly helpful. I never felt prssured or harassed. Jimmy always replyed to my e-ma wonderful and as stress free as can be. Jimmy was patient and exteremly helpful. I never felt prssured or harassed. Jimmy always replyed to my e-mails and did so timely. Jimmy made me feel like I was not just a sale but truely a person he wanted to help. I will definitely recommed both Jimmy and the Dealership to anyone interested in a car. More
by 1486garl
Employees Worked With
Jimmy Lopez and Barbara Harrison, Jimmy Lopez, Barbara Harrison
August 23, 2011
Mr. Dorian was very helpful, professional and friendly. He was able to take our vehicle in for service in no time, he communicated what needed to be done in a prompt manner and was very thorough in making He was able to take our vehicle in for service in no time, he communicated what needed to be done in a prompt manner and was very thorough in making sure that the vehicle was returned with all my concerns addressed. He even helped me find out that my vehicle had a warranty that would cover most of my repairs, that showed me that he cares about the customer. I will return to Reynold's Buick GMC for service in the future and I would highly recommend Mr. Terry Dorian. More
by AGarrido
Employees Worked With
Terry Dorian, Dorian Terry
August 23, 2011
Dorian is great helps the customer to the fullest! Thanks Dorian happy to find you. Dorian was previously my rep at your Rio Rancho Service Center before closing it down. Was affraid to find another Rep I'm Dorian happy to find you. Dorian was previously my rep at your Rio Rancho Service Center before closing it down. Was affraid to find another Rep I'm glad I decided to go to Reynolds where I found him. Dorian your great! More
by mijajess
Employees Worked With
Dorian, Dorian Terry
August 22, 2011
Dorian is an excellent customer service representative. The only issue I had was the actual service. Had my coolant replaced but got a "low coolant light" the day after. It was easier for me to fill rath The only issue I had was the actual service. Had my coolant replaced but got a "low coolant light" the day after. It was easier for me to fill rather than return to the dealership. More
by simpsonkwan
Employees Worked With
Dorian Terrry, Dorian Terry
August 17, 2011
Dorian: Did a great job. He was extremely friendly, Dorian: Did a great job. He was extremely friendly, explained the problem and the service was quick. I am definitely planning on going back to the Dorian: Did a great job. He was extremely friendly, explained the problem and the service was quick. I am definitely planning on going back to the dealership for service again. More
by mram197
Employees Worked With
Dorian Terry, Dorian Terry
