Reynolds GMC

My family was in the market for a new buick enclave and new so we used costco auto for the purchase when we customized the car on costcoauto.com and submitted it costco told us to go to reynolds buick ...a new so we used costco auto for the purchase when we customized the car on costcoauto.com and submitted it costco told us to go to reynolds buick ...a day before we went i received my quote for the enclave from rudy and the price sounded just rite...the msrp of the vechicle configured was 45000 and the invoice price was 42000which was the price costco gave me and the quote i received from reynolds was lower than that so no need to hassle but overall savings were 8000 dollars and i got 0% for 60 mts so that was great but it was a great experience,easy purchase and very great survice overall so my family is happy and so is the dealer... More

Went in for warranty work and was well taken care of. I liked the friendliness. I was also impressed with the great communication that they delivered. liked the friendliness. I was also impressed with the great communication that they delivered. More

We could not be happier with Dorian and Reynolds Buick. Dorian is accommodating, kind, professional, yet personal. We brought in our GMC for regular maintenance at 8a.m. and advised Dorian we have two bab Dorian is accommodating, kind, professional, yet personal. We brought in our GMC for regular maintenance at 8a.m. and advised Dorian we have two baby labs at home that would need to be outside by 11a.m. He made sure we were well within our time limit AND was considerate to have special services on our car per our request. We would definitely recommend him and his company, Reynolds Buick, to everyone! Thank you Dorian! We will be back. The Davis' More

I was in the market for a car for my daughter and my husband & I decided on a Chevy HHR. I wanted to make the buying experience as pain free as possible, so I did a lot of research online and obtained m husband & I decided on a Chevy HHR. I wanted to make the buying experience as pain free as possible, so I did a lot of research online and obtained my own financing. I emailed several dealerships, before choosing Reynolds. They had a much larger selection of used HHRs and their website offered a Carfax report (several others did not). I sent off an email to Rudy inquiring about the car. After the initial automated response, his emails were personal and friendly. Once at the dealership, Rudy was very friendly and I definetly felt no pressure to buy. I mentioned to him that we had our own financing thru our bank. When he found out the interest rate, he went to work trying to find us a lower rate (which he did). We left feeling like we got a good deal on the car and we weren't stuck in the 'price haggling' merry-go-round. Overall, it was a very relaxed and enjoyable experience (except for the rainy weather) and we would highly recommend Reynolds and Rudy to anyone in the market for a vehicle. D. Massey More

We gave this dealer all fives because our experience was great. We are very lucky to have met Rudy when my husband and I walked in to look into getting a new car. He was so friendly and upfront about pricin great. We are very lucky to have met Rudy when my husband and I walked in to look into getting a new car. He was so friendly and upfront about pricing so we could get the best deal possible. This car purchase was by far the best We have ever had. Thank you Rudy and also Thanks to Barbara she was also great:) More

Took my wife's Buick Enclave in for Routine Service and the Customer Service was Great, like always. Dorian always takes great pride in what he does and is always very accomodating to my wife and I. We al the Customer Service was Great, like always. Dorian always takes great pride in what he does and is always very accomodating to my wife and I. We always try and let him know we are bringing our car in for service and when we get there he always takes good care of us..Always 100% satisfied. Thanks Dorian! More

I spoke with Ed the week before I brought my vehicle in and said I would need a Courtesy vehicle. He made sure that I had one to use. After driving off the lot, I needed to lock the vehicle and when I ret and said I would need a Courtesy vehicle. He made sure that I had one to use. After driving off the lot, I needed to lock the vehicle and when I returned, the alarm sounded. I was unable to trn it off because I was not given the remote. I called Reynolds and spoke with Dorian who spoke with the young lady that I worked with briefly to get the Acadia. Between the two of them, a remote was provided to me. Dorian kept me up to date on the status of the repair and I was pleased to learn that I would have it ealier than expected. When I arrived to take my vehicle home, I was told that ith had been cleaned inside and out! More

Rudy was great to work with. I submitted my request for a Yukon Denali through Costco.com and received a call within a couple of hours. Rudy verified what I was looking for...located it and gave me the numbe Yukon Denali through Costco.com and received a call within a couple of hours. Rudy verified what I was looking for...located it and gave me the numbers(which were great) and the deal was done. Simple. Thanks. More

Rolando is a great service advisor when i go for a service with my buick enclave very professional and keeps me update.Really provides good service. service with my buick enclave very professional and keeps me update.Really provides good service. More

My experience with this dealership has been very good. Dorian gives excellent customer service. He listens to me, he never cuts me off, he pays attention to what I say and he remembers what we've talked Dorian gives excellent customer service. He listens to me, he never cuts me off, he pays attention to what I say and he remembers what we've talked about even if I have called from home and I am not in front of him. He is respectful and polite. I have dealt with other staff at this dealership and in 1 instance I have had to get a ride to work from a GMC staff. The ride was nice and the staff was polite and professional. There is a woman greeter that always comes to my car when I drive up. She is also polite and always professional. My overall experience has been very pleasant. My one complaint is the policy that does not allow or prohibits Dorian from giving me a loaner car when my car is being serviced. One time I had to use ENTERPRISE and I did not like having to walk two buildings over and then have them try to give me a FIAT when I was turning in my GMC ACADIA for service! Other than that, I really like this dealership and the staff there. More