Reynolds GMC
West Covina, CA
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This was the easiest car sale I have ever had. My wife and I have bought many cars over our 42 years of marriage and this was the best. I thought dealing with Rudy first through the internet made he trans and I have bought many cars over our 42 years of marriage and this was the best. I thought dealing with Rudy first through the internet made he transaction smoother--once we arrived in person, the deal was essentially done, very little negotiating was necessary to make the least deal work for us. Even the trade was competitive and fair. Lisa, the sales manager, introduced herself to us and told us a little bit about herself and the history of the dealership. Paul, the finance manager, was easy to work with, and did not pressure us to buy additional products or warranties--I liked that. This is the first vehicle we have purchased from Reynolds but it won't be the last. We will recommend Rudy and Reynolds to friends and family. Finally we appreciated Rudy spending quality time with us to review (in detail) the vehicle's features as well as tell us to contact him at any time if we had questions or needed anything. I can understand why Reynolds was rated number 1 in California--they work with the customer. More
Mr. Reynolds, if you are reading this, I want you to know that Andy Pringle, Service Manager and Kevin McCorry, Service Director, are worth their weight in GOLD to your organization! They have clearly surpa that Andy Pringle, Service Manager and Kevin McCorry, Service Director, are worth their weight in GOLD to your organization! They have clearly surpassed my experiences and expectations with any other dealership or shop, Coast to Coast, in terms of delivering exceptional, high caliber service and impeccable workmanship. Recently, I brought my Solstice to Reynolds for service, repair and also for body work (resultant from lift damage). Working on a car like mine lends no room for error. What I observed repeatedly throughout the course of this experience was unheard of, as well as refreshing, especially in these times: BOTH Andy AND Kevin were personally involved, taking responsibility to ensure all work was completed perfectly and in a timely manner. They even graciously provided a 2012 courtesy vehicle to me during that time. Andy and Kevin went over my car in unsurpassed detail; they even personally inspected all repairs. They clearly exceeded every expectation. Thanks to these two gentlemen, and their impeccable decorum, my Solstice looks and performs better than the day I bought it. I would never think of bringing my vehicle anywhere else except to Reynolds, thanks to Andy Pringle and Kevin McCorry: I know from experience they will treat you like family and take care of your vehicle as if it was their own. Thank you so very much. A+! Diane More
Recently purchased a GM Certified Yukon XL from Reynolds Buick GMC. The service and staff at this dealership are excellent, especially Jimmy Lopez my salesperson. They made the process of purchasing my car Buick GMC. The service and staff at this dealership are excellent, especially Jimmy Lopez my salesperson. They made the process of purchasing my car a very pleasant and stress free experience. I recommend this dealership without reservation and would definitely buy from them again. More
Took my GMC SUV (2002) in for service after having a Chevrolet dealership attempt to diagnose/correct the problem. It was not an easy fix, but Reynolds persisted and found the problem and fixed it. Du Chevrolet dealership attempt to diagnose/correct the problem. It was not an easy fix, but Reynolds persisted and found the problem and fixed it. During the service they provided a rental and covered the cost. I will return for future service. More
I was helping my son purchase his 1st car. We located Reynolds Buick through CarsDirect.com. Mariana Hernandez responded to our inquiry about a 2010 Chevy HHR. When we arrived at the dealership Mariana Reynolds Buick through CarsDirect.com. Mariana Hernandez responded to our inquiry about a 2010 Chevy HHR. When we arrived at the dealership Mariana had arranged for us to look at a number of HHRs they had on the lot. After we had driven 4 or 5, my son selected the one he like the most and was thrilled with his choice. Mariana made the entire sales process an easy one especially for a 1st time buyer. The price was exactly what was quoted by CarsDirect and the entire process from the time we arrived including test drives until we left was completed in 2 1/2 hours. I highly recommend Mariana and Reynolds Buick and would purchase from them again. Thanks Mariana! More
My family was in the market for a new buick enclave and new so we used costco auto for the purchase when we customized the car on costcoauto.com and submitted it costco told us to go to reynolds buick ...a new so we used costco auto for the purchase when we customized the car on costcoauto.com and submitted it costco told us to go to reynolds buick ...a day before we went i received my quote for the enclave from rudy and the price sounded just rite...the msrp of the vechicle configured was 45000 and the invoice price was 42000which was the price costco gave me and the quote i received from reynolds was lower than that so no need to hassle but overall savings were 8000 dollars and i got 0% for 60 mts so that was great but it was a great experience,easy purchase and very great survice overall so my family is happy and so is the dealer... More
Went in for warranty work and was well taken care of. I liked the friendliness. I was also impressed with the great communication that they delivered. liked the friendliness. I was also impressed with the great communication that they delivered. More
We could not be happier with Dorian and Reynolds Buick. Dorian is accommodating, kind, professional, yet personal. We brought in our GMC for regular maintenance at 8a.m. and advised Dorian we have two bab Dorian is accommodating, kind, professional, yet personal. We brought in our GMC for regular maintenance at 8a.m. and advised Dorian we have two baby labs at home that would need to be outside by 11a.m. He made sure we were well within our time limit AND was considerate to have special services on our car per our request. We would definitely recommend him and his company, Reynolds Buick, to everyone! Thank you Dorian! We will be back. The Davis' More
I was in the market for a car for my daughter and my husband & I decided on a Chevy HHR. I wanted to make the buying experience as pain free as possible, so I did a lot of research online and obtained m husband & I decided on a Chevy HHR. I wanted to make the buying experience as pain free as possible, so I did a lot of research online and obtained my own financing. I emailed several dealerships, before choosing Reynolds. They had a much larger selection of used HHRs and their website offered a Carfax report (several others did not). I sent off an email to Rudy inquiring about the car. After the initial automated response, his emails were personal and friendly. Once at the dealership, Rudy was very friendly and I definetly felt no pressure to buy. I mentioned to him that we had our own financing thru our bank. When he found out the interest rate, he went to work trying to find us a lower rate (which he did). We left feeling like we got a good deal on the car and we weren't stuck in the 'price haggling' merry-go-round. Overall, it was a very relaxed and enjoyable experience (except for the rainy weather) and we would highly recommend Reynolds and Rudy to anyone in the market for a vehicle. D. Massey More
We gave this dealer all fives because our experience was great. We are very lucky to have met Rudy when my husband and I walked in to look into getting a new car. He was so friendly and upfront about pricin great. We are very lucky to have met Rudy when my husband and I walked in to look into getting a new car. He was so friendly and upfront about pricing so we could get the best deal possible. This car purchase was by far the best We have ever had. Thank you Rudy and also Thanks to Barbara she was also great:) More