Reynolds GMC
West Covina, CA
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I just wanted to let you know what a nice experience we had this past Sunday at Reynolds Buick. My partner and I came in to purchase a 2013 GMC Sierra extended cab truck and the three professionals who hel had this past Sunday at Reynolds Buick. My partner and I came in to purchase a 2013 GMC Sierra extended cab truck and the three professionals who helped us made it an extremely easy and comfortable process. First, there was Lisa Lidle who amazed us by expediting the paper work process in such a quick and effortless fashion that we could hardly believe it when we compared it to the fiasco of buying our previous vehicle at another dealership. Her knowledgeable and confident attitude was very reassuring to us and we knew were in good hands and would be treated fairly. Then, Paul in finance walked us through all of our options and explained everything very clearly to us. Again, he was thorough and efficient with all of the paper work and we were confident we made the right decisions. Finally, Mr. Salter introduced us to our new vehicle and helped me to understand how everything operated. He even sat with me and helped me through the process of signing-up with On-Star. Overall, it was a terrific experience and we just wanted to let you know that these three are to be commended for providing excellent customer service. More
Every time I come to have my 2500 HD TRUCK serviced I'm never disappointed. Dorian has always made sure to treat me, we'll like family.. Would never take my truck to be serviced anywhere else never disappointed. Dorian has always made sure to treat me, we'll like family.. Would never take my truck to be serviced anywhere else More
When I was looking for a truck I went online and was able to reach Reynolds an Marillana . She was a great help and worked very hard to get me the best deal and the best rate .. Thanks Reynolds to reach Reynolds an Marillana . She was a great help and worked very hard to get me the best deal and the best rate .. Thanks Reynolds More
I am very happy with my car. Working with Rudy and Paul was great and I would recommend them both to anyone I know in the market for a new car. was great and I would recommend them both to anyone I know in the market for a new car. More
Rudy was an awesome salesman. He was patient, friendly, and very informative. My husband and I went to several other dealerships before we made it to Reynolds. I was contacted by him through an internet s and very informative. My husband and I went to several other dealerships before we made it to Reynolds. I was contacted by him through an internet search. He was the first to get back to me. And he was very quick. If you snooze you loose, and the other dealerships that finally had contacted me, lost out on a sale. But, honestley, Rudy made the experience so easy and so convenient. It was the best service I've recieved in buying a car, in a long time. I would definetly come back and recommend my family and friends to go see Rudy. More
I told Rudy exactly what I wanted in my new GMC, with out having to go looking around, he got the veh. Even a better interest rate than my credit union offered 1.99 % for 60 months and Rudy got us 0 % for 60 having to go looking around, he got the veh. Even a better interest rate than my credit union offered 1.99 % for 60 months and Rudy got us 0 % for 60 months. I just had to go down sign the papers and drive off. With not one problem. It was the greatest exsperians I've ever had buying a veh.' just a few phone calls and there it was exactly what my husband and I wanted, with out all the driving around looking and bargaining. I would tell anyone I new looking for a car to call Rudy to help them. More
Rudy Knobloch was great to deal with. very knowledgeable on GMC Acadia . I would recamend Rudy as a great salesman. I would recamend any one looking for a Buick or GMC to go to Renolds and ask for Rudy Kno on GMC Acadia . I would recamend Rudy as a great salesman. I would recamend any one looking for a Buick or GMC to go to Renolds and ask for Rudy Knobloch. He is very honest and great to deal with. More
My previous three cars have been Saturns, but since that was no longer an option, I started looking around for another kind of car. I thought the Buick Verano looked nice so requested a quote from Rudy. He was no longer an option, I started looking around for another kind of car. I thought the Buick Verano looked nice so requested a quote from Rudy. He provided everything I needed in a very timely manner, so my husband and I ventured into the dealer. Rudy was very friendly (but not pushy), answered all of our questions, let us take a test drive and then called around to get us exactly the car we wanted. It arrived later that day and since I was in a big hurry for it and had to drive to the mountains the next day I told them not to bother washing it for me. Rudy told me to just bring it back after my trip, which I did, and they cleaned it all up for me! Barbara in the finance department was also great. She told us about all our options, but didn't try to talk us in to anything we didn't want. So far I am very happy with my car. Even people who told me Buicks are for old people are surprised at how contemporary it looks and are impressed when they hear what I paid for it! More
The best experience one can expect visiting dealership for service. Service was great. Communication was consistent. Even the wait was pleasurable. There was a lady who kept the coffee pot full and ev for service. Service was great. Communication was consistent. Even the wait was pleasurable. There was a lady who kept the coffee pot full and even offered to serve the coffee just the way you liked it. They deserve the Dealer of the Year award. More