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Reynolds GMC
West Covina, CA
130 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 130 reviews
January 17, 2013
OH EM GEEEE is all I have to say! I was having an issue with my steering and I went to Pep Boys, and they said nothing is wrong.. umm excuse me, my steering wheel wont turn!! so I was referred to the deale with my steering and I went to Pep Boys, and they said nothing is wrong.. umm excuse me, my steering wheel wont turn!! so I was referred to the dealer, unfortunately (or actually fortunately) they were going under new management and they referred me to Reynolds Buick (btw I have a Chevy) well in any case, Dorian greeted me, with a smile and a personality to make my day! I work in Customer Service, in fact im a Supervisor I have never received great service from mechanics especially the dealers!! sooo I was happy about this first impression not only that he kept me updated along the way. He fixed the problem, great price and assured me he would have it ready for me if not that day (Friday morning) then by Saturday... which it was... I have to say I don't have a Buick but Im def going back for my maintenance on Black Beauty (my car) Thank you Dorian, I was sooo stressed about my car, I expected it to be more of a hassle since I was having trouble with someone even helping me in the first place, and as soon as you got my baby, you took care of her! I truly appreciate your help and the great service you provided. Many Blessings sir! -Mrs. Candelaria More
by 143tripps637
Employees Worked With
Dorian, Dorian Terry
December 29, 2012
I've been completely satisfied with the all around service I received, so much so that I purchased 2 vehicles from Reynold's in the last sixteen years. I highly recommend this dealership to all. service I received, so much so that I purchased 2 vehicles from Reynold's in the last sixteen years. I highly recommend this dealership to all. More
by jonesyollieharpo
Employees Worked With
Paul Arriola, Rudy Knobloch
December 19, 2012
OUR EXPERIENCE WITH RUDY WAS EXCELLENT HE MADE US VERY COMFORTABLE HE EXPLAIN DIFFERENT DEALS WITH NO PRESSURE IN HIS PART WE ARE VERY HAPPY WITH THE WAY HE HANDLE HIMSELF.VERY PROFESSIONAL WE DEFINITELY COMFORTABLE HE EXPLAIN DIFFERENT DEALS WITH NO PRESSURE IN HIS PART WE ARE VERY HAPPY WITH THE WAY HE HANDLE HIMSELF.VERY PROFESSIONAL WE DEFINITELY WILL RECOMMEND RUDY AND THIS DEALERSHIP. THANKS RUDY FOR YOUR GREAT WORK. SINCERELY HECTOR Rodriguez. More
by hector rodriguez
Employees Worked With
Rudy Knobloch
November 06, 2012
I just wanted to let you know what a nice experience we had this past Sunday at Reynolds Buick. My partner and I came in to purchase a 2013 GMC Sierra extended cab truck and the three professionals who hel had this past Sunday at Reynolds Buick. My partner and I came in to purchase a 2013 GMC Sierra extended cab truck and the three professionals who helped us made it an extremely easy and comfortable process. First, there was Lisa Lidle who amazed us by expediting the paper work process in such a quick and effortless fashion that we could hardly believe it when we compared it to the fiasco of buying our previous vehicle at another dealership. Her knowledgeable and confident attitude was very reassuring to us and we knew were in good hands and would be treated fairly. Then, Paul in finance walked us through all of our options and explained everything very clearly to us. Again, he was thorough and efficient with all of the paper work and we were confident we made the right decisions. Finally, Mr. Salter introduced us to our new vehicle and helped me to understand how everything operated. He even sat with me and helped me through the process of signing-up with On-Star. Overall, it was a terrific experience and we just wanted to let you know that these three are to be commended for providing excellent customer service. More
by Mitch1976
Employees Worked With
Deane Salter, Paul Arriola, Lisa Lidle
October 30, 2012
Every time I come to have my 2500 HD TRUCK serviced I'm never disappointed. Dorian has always made sure to treat me, we'll like family.. Would never take my truck to be serviced anywhere else never disappointed. Dorian has always made sure to treat me, we'll like family.. Would never take my truck to be serviced anywhere else More
by Wurdinfinite
Employees Worked With
Dorian Terry, Dorian Terry
October 30, 2012
When I was looking for a truck I went online and was able to reach Reynolds an Marillana . She was a great help and worked very hard to get me the best deal and the best rate .. Thanks Reynolds to reach Reynolds an Marillana . She was a great help and worked very hard to get me the best deal and the best rate .. Thanks Reynolds More
by Wurdinfinite
Employees Worked With
Mariana Hernandez
September 14, 2012
I am very happy with my car. Working with Rudy and Paul was great and I would recommend them both to anyone I know in the market for a new car. was great and I would recommend them both to anyone I know in the market for a new car. More
by annaefrankie
Employees Worked With
Paul Arriola, Rudy Knobloch
September 04, 2012
Rudy was an awesome salesman. He was patient, friendly, and very informative. My husband and I went to several other dealerships before we made it to Reynolds. I was contacted by him through an internet s and very informative. My husband and I went to several other dealerships before we made it to Reynolds. I was contacted by him through an internet search. He was the first to get back to me. And he was very quick. If you snooze you loose, and the other dealerships that finally had contacted me, lost out on a sale. But, honestley, Rudy made the experience so easy and so convenient. It was the best service I've recieved in buying a car, in a long time. I would definetly come back and recommend my family and friends to go see Rudy. More
by joseandmichele
Employees Worked With
Rudy Knobloch
September 01, 2012
I told Rudy exactly what I wanted in my new GMC, with out having to go looking around, he got the veh. Even a better interest rate than my credit union offered 1.99 % for 60 months and Rudy got us 0 % for 60 having to go looking around, he got the veh. Even a better interest rate than my credit union offered 1.99 % for 60 months and Rudy got us 0 % for 60 months. I just had to go down sign the papers and drive off. With not one problem. It was the greatest exsperians I've ever had buying a veh.' just a few phone calls and there it was exactly what my husband and I wanted, with out all the driving around looking and bargaining. I would tell anyone I new looking for a car to call Rudy to help them. More
by Kelly Martinez
Employees Worked With
Rudy Knobloch
