
Reynolds GMC
West Covina, CA
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Very Disappointed I did receive a certificate via email for oil change for $49.95. So I took my vehicle to the dealer and when I was going to pay, I showed the certific I did receive a certificate via email for oil change for $49.95. So I took my vehicle to the dealer and when I was going to pay, I showed the certificate to the cashier and she told me that it wasn't good because they put synthetic oil in my pickup. The certificate says AC Delco delxos1 full synthetic oil. But still she told again that it wasn't good for the oil change. So I had to pay the full price. This incident caused me a lot of frustration and disappointment. More
Great Service! Jim Pruitt has been very helpful every time we bring our cars in for service or insurance repairs. The service at Reynold's and the clean and comfort Jim Pruitt has been very helpful every time we bring our cars in for service or insurance repairs. The service at Reynold's and the clean and comfortable waiting room make it an easy decision when we need to get our vehicles serviced. Thank you! More
Awesome experience.. I was in the market for a company vehicle, I went to three other dealerships before visiting Reynolds. My experience with our sales person Mr. George I was in the market for a company vehicle, I went to three other dealerships before visiting Reynolds. My experience with our sales person Mr. George Huegel, was great, he was very knowledgeable in the vehicle that we were interested in, if your in the market to buy a vehicle I would highly recommend this dealership. Thank you for your great service... Kenny Arzate with Deliver It Courier Service, LLC More
George was nice Had a great experience. George was really kind and answered all questions and great response time. He is very patient as I must have called and email Had a great experience. George was really kind and answered all questions and great response time. He is very patient as I must have called and emailed him 50 times over three months. More
Great Experience- George was great! I recently purchased a vehicle, George helped me and he was great. George is honest and knowledgeable without all the salesman BS. i would return for I recently purchased a vehicle, George helped me and he was great. George is honest and knowledgeable without all the salesman BS. i would return for another purchase or would recommend this dealership to others. Muneca W More
LIARS !!!!!!!!!!!!!! These guys have been in business 100 years and the only way they have done it is screwing their customers !! Their GM Chuck Rhodes is pathetic. Save These guys have been in business 100 years and the only way they have done it is screwing their customers !! Their GM Chuck Rhodes is pathetic. Save yourself a bunch of money and aggrevation, DO BUSINESS WITH ANOTHER DEALERSHIP !!!!!!!!!!!!!!!!!!!!!!!!!! More
Great all around Found this dealer via listings on truecar. They absolutely blew everyone else out of the water on price/miles/trim for the model of car I was lookin f Found this dealer via listings on truecar. They absolutely blew everyone else out of the water on price/miles/trim for the model of car I was lookin for (used 13-14 Impala). They had several nearly flawless 14 Impala LTZ models with barely any miles on them selling for the price that a competitor nearby was selling their one 2013 with over 50,000 miles all the while that dealer told me that it was a "great deal, $3000 off!" Fortunately thanks to my research I knew that Reynolds had better values! Also, they were very polite in allowing us time to look around the lot before asking us tons of questions. Turned on several cars so we could compare sounds and smoothness of the engine and left us alone long enough to discuss the car instead of the pushy tactics I experienced at some other dealers during my 2 week car hunt. We will likely return when the time comes to replace our other car. Arturo Garcia was our salesman and I recommend him to anyone who comes! More
Henry Kessell is a outstanding and honest salesman. I live in the Santa Clarita Valley and went to five other dealerships . Reynolds has a Outstanding sales team no games highly recommend to all. I live in the Santa Clarita Valley and went to five other dealerships . Reynolds has a Outstanding sales team no games highly recommend to all. More
Used car & service review Used Car Review: Just purchased my 3rd used car. My previous car (07 Impala) that I purchased here was totaled & was looking @ replacing it with a Used Car Review: Just purchased my 3rd used car. My previous car (07 Impala) that I purchased here was totaled & was looking @ replacing it with a NEW Impala. After dealing with Chevy dealers, I was frustrated about the whole game process about negotiating the price. Even considered a New Ford Edge, but the $34,000.00 I wasn't convinced. Noticed a 2013 Used GMC Acadia SLT-1 on the lot a few days earlier and after Ford quoted me $34,000.00 for the Edge, I thought a 2nd look @ the Acadia was deserved. Henry Kessell (used car sales) is great, love the fact that you can test drive as many cars on the lot as you like. Did I mentioned that NO sales person rides along with you! On the used car side, the price you see is the price you pay. NO HAGGLING.. Every time I've purchased a used car from them, no one else had a price even close to theirs, not even private party sales. No up sale with the finance side either. It actually took less time to finance the deal then it took us to make the decision on what car to buy (had to convince the better half that the Acadia was it). Service Review: I've always had a great experience with the service department. Found out that the service manage checks out local pricing on service from independent shops in the area & usually will under cut the price. I deal with Steve Pratt (service adviser) and he is always upbeat and very professional. Sabrina (cashier) always has a smile & great attitude with customers. In dealing with anyone @ this dealership, you can tell they don't HATE there job! VERY CLEAN inside and out! More
We worked a deal with rudy using truecar.com he was professional, kind, and upfront with us. We had several other dealers trying to spin our wheels, but rudy was honest from start to finish. We work in professional, kind, and upfront with us. We had several other dealers trying to spin our wheels, but rudy was honest from start to finish. We work in the car business and know a good salesman when we one! Thanks, Rudy! More