Reynolds GMC
West Covina, CA
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This was my second purchase from Rudy at Reynolds Buick. I had such a good experience with him when I first purchased my 2008 Buick Enclave that when I decided to get a new 2010 I would only buy it from Rud I had such a good experience with him when I first purchased my 2008 Buick Enclave that when I decided to get a new 2010 I would only buy it from Rudy. The process was fast, easy and very enjoyable the first time. The second time, was slightly more difficult but to no fault of Rudy's or Reynolds Buick. I was very specific in the car that I wanted, and we were having trouble obtaining it. We did find it at Thorson and when we tried to get Thorson to trade the car back to Reynolds, (It was Reynolds in the first place) they wouldn't do it. AT that point I asked Rudy to just order one for me and I would wait as I was adimant about buying the car from Rudy and Reynolds Buick and quite frankly at that point was very disturbed with Thorson for not being truthful with me when I went in to see and to not be cooperative, (they told me they had a deal with someone and low and behold a week later it was still there). Regardless, I am in sales and believe very much that when someone works hard to satisfy their client and make it as easy as possible on the consumer that they deserve loyalty from the client. I was willing to wait the several weeks to get the car so Rudy could sell me the car. He was very patient with us and worked very hard to get exactly what we wanted, he even told me to buy the car from Thorson as he wasn't able to get it but I refused. I would buy another car from Rudy and have mentioned to many people when they admire my car that I would highly recommend it and to go see Rudy. More
I had a great experience at Reynolds and would highly recommend this Dealer, as well as it's employee, Rudy Knobloch. He was very friendly and helpful. He did not pressure us into anything. He went ou recommend this Dealer, as well as it's employee, Rudy Knobloch. He was very friendly and helpful. He did not pressure us into anything. He went out of his way to work with us. I have bought a used car from him and leased a Yukon from him. In fact, my lease is up soon and I plan on going back to visit Rudy in a week or two! More
Wonderful experience!!! Took care of me from the beginning to the closing of the deal!!! Highly recommended!!! Very helpful and knew their stuff!!! They did all they could to allow me to leav beginning to the closing of the deal!!! Highly recommended!!! Very helpful and knew their stuff!!! They did all they could to allow me to leave with a new vehicle!!! A great deal all around!!! More
I had a terrific purchase experience at Reynolds Buick! Don Reynolds has a reputation as an honest guy. He set me up with Rudy Knoblach; who showed me the LaCrosse and tok me for a test drive. Rudy was Don Reynolds has a reputation as an honest guy. He set me up with Rudy Knoblach; who showed me the LaCrosse and tok me for a test drive. Rudy was friendly and knowledgeable. The negotiation was almost non existent. The price was fair and they worked with me to get the monthly payment where I needed it. Rudy and the finance people were terrific. Both Rudy and Don followed up a few times afterward to make sure I was happy. Highly recommend!!! More
We searched the internet for the low mileage used car we were looking for and the best value by far was at Reynolds Buick in West Covina. I was a little suspicious when we arrived, wondering what the catch were looking for and the best value by far was at Reynolds Buick in West Covina. I was a little suspicious when we arrived, wondering what the catch was. There was no catch! Andy Anderson helped us without making us feel pressured. The car we wanted was in perfect condition, as advertized. The price was so good there was no need for negotiating or haggling, The process of purchasing the vehicle was smooth and painless. I highly recommend Andy and Reynolds Buick if you are looking for a good used car at a good price! More
Jeff and the whole Reynolds team were great! Very nice people! It feels good when you walk into a dealership and you don't feel that pressure of the seller. Jeff Trauger gave me a great deal on a 06 Ca people! It feels good when you walk into a dealership and you don't feel that pressure of the seller. Jeff Trauger gave me a great deal on a 06 Cadillac CTS with all the Bells & whistles! I love my car to say the least. I would recommend anyone and everyone who is looking for a great deal without the pressure to head over to Reynolds. I promise they will take care of you. More
Rudy was extremely helpful throughout the process. After the deal was closed, I e-mailed him the next day with some additianl questions. Those questions were answered and he provided me some additional res the deal was closed, I e-mailed him the next day with some additianl questions. Those questions were answered and he provided me some additional resources within the dealership. Most salespersons would not respond to your email after the sale is done. Believe me. I've had that experience before at another dealership. More
Our family has been blessed with the eight(8) vehicles that we've purchased and still are driving four(4)from Reynolds and Mr. Anderson. The service and follow-up has always been excellent. We've even g that we've purchased and still are driving four(4)from Reynolds and Mr. Anderson. The service and follow-up has always been excellent. We've even gone to Reynolds and "Andy," three times with friends who were looking for an automobile, they too, purchased a car and are satisfied customers. My rating of Reynolds and their salesforce, specifically "Andy" Anderson is based on many years of total satisfaction with our purchases, friendly service experiances, and the fact that all questions about the vehicle as well as sufficient test drives to know you like the car made our decision sure. We've dealt with Reynolds over twenty years. Thanks, Reynolds, and "Andy" More
After searching months for a new car, I found Reynolds Buick Pontiac GMC through the internet. I have been leary of doing business on the internet before but I took the chance. Rudy was my contact. He was Buick Pontiac GMC through the internet. I have been leary of doing business on the internet before but I took the chance. Rudy was my contact. He was very knowledgeable and friendly over the phone and said all the right things you want to hear. I wasn't sure about how it would be once I went down to the dealer. But I was pleasantly surprised, Rudy never put the pressure on, he understood it was a big purchase for me and even told me to take some time and think it over. After a week I went back and bought my Yukon XL. One of the best purchases I've ever made and I thank Rudy for his help. More
My current car is the second car I purchased at this dealer. They had the best variety of cars to choose from. The employees are friendly and helpful. The service department is always taking very good dealer. They had the best variety of cars to choose from. The employees are friendly and helpful. The service department is always taking very good care of my vehicle , I would recommend to everyone , I give this dealership my highest 5 stars rating . More