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Reynolds GMC
West Covina, CA
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We were very impressed with the overall professionalism and friendliness of this dealership. All of their staff(sales, financing, and upper management)treated us with great respect and attention. The own and friendliness of this dealership. All of their staff(sales, financing, and upper management)treated us with great respect and attention. The owner personally called us and gave us a deal we could not turn down. We are recommending this dealership to all of our friends and family. More
I had a lot of questions about my Terrain and was constantly sending e-mails to Rudy about various details. He was very patient with me and answered my questions as well as validating my need to ask constantly sending e-mails to Rudy about various details. He was very patient with me and answered my questions as well as validating my need to ask so much. He made the process a great experience. I had to wait longer than we expected for my Terrain but it was so worth it. I am very happy with my purchase and I recommend the Terrain and Rudy to anyone who is interested. More
I found this dealer via Costco Auto Program. I could not imagine NOT using this dealer. We got exactly the price/car we were looking for. There was no haggling backa nd forth. The sales staff is excelle imagine NOT using this dealer. We got exactly the price/car we were looking for. There was no haggling backa nd forth. The sales staff is excellent and represent their product well. They are great! More
Nice experience with Reynolds Buick Poniac GMC. Rudy Knobach made the transaction effortless. All dealings were basically done via the internet. Negotiated the price and made the trip down, met with Ru Knobach made the transaction effortless. All dealings were basically done via the internet. Negotiated the price and made the trip down, met with Rudy and things ran smooth as silk. Rudy did follow up and schedule the additional install items as promised. Rudy communicated every step of the way and I felt at ease with him that everything was being handled. Within 2 days the vehicle was complete. I highly recommend Reynolds and especially Rudy Knobach. No run around - they do what they promise - no dealership dread. Just honest people with integrity. More
I met Jimmy Lopez when I visited Reynolds Buick & GMC. He was friendly and knowledgeable with the vehicle I was interested in. I felt very relaxed with him and I also felt that the price I got was as good as was friendly and knowledgeable with the vehicle I was interested in. I felt very relaxed with him and I also felt that the price I got was as good as I could have expected. I also was impressed with the dealership operation. More
This was my second purchase from Rudy at Reynolds Buick. I had such a good experience with him when I first purchased my 2008 Buick Enclave that when I decided to get a new 2010 I would only buy it from Rud I had such a good experience with him when I first purchased my 2008 Buick Enclave that when I decided to get a new 2010 I would only buy it from Rudy. The process was fast, easy and very enjoyable the first time. The second time, was slightly more difficult but to no fault of Rudy's or Reynolds Buick. I was very specific in the car that I wanted, and we were having trouble obtaining it. We did find it at Thorson and when we tried to get Thorson to trade the car back to Reynolds, (It was Reynolds in the first place) they wouldn't do it. AT that point I asked Rudy to just order one for me and I would wait as I was adimant about buying the car from Rudy and Reynolds Buick and quite frankly at that point was very disturbed with Thorson for not being truthful with me when I went in to see and to not be cooperative, (they told me they had a deal with someone and low and behold a week later it was still there). Regardless, I am in sales and believe very much that when someone works hard to satisfy their client and make it as easy as possible on the consumer that they deserve loyalty from the client. I was willing to wait the several weeks to get the car so Rudy could sell me the car. He was very patient with us and worked very hard to get exactly what we wanted, he even told me to buy the car from Thorson as he wasn't able to get it but I refused. I would buy another car from Rudy and have mentioned to many people when they admire my car that I would highly recommend it and to go see Rudy. More
I had a great experience at Reynolds and would highly recommend this Dealer, as well as it's employee, Rudy Knobloch. He was very friendly and helpful. He did not pressure us into anything. He went ou recommend this Dealer, as well as it's employee, Rudy Knobloch. He was very friendly and helpful. He did not pressure us into anything. He went out of his way to work with us. I have bought a used car from him and leased a Yukon from him. In fact, my lease is up soon and I plan on going back to visit Rudy in a week or two! More
Wonderful experience!!! Took care of me from the beginning to the closing of the deal!!! Highly recommended!!! Very helpful and knew their stuff!!! They did all they could to allow me to leav beginning to the closing of the deal!!! Highly recommended!!! Very helpful and knew their stuff!!! They did all they could to allow me to leave with a new vehicle!!! A great deal all around!!! More
I had a terrific purchase experience at Reynolds Buick! Don Reynolds has a reputation as an honest guy. He set me up with Rudy Knoblach; who showed me the LaCrosse and tok me for a test drive. Rudy was Don Reynolds has a reputation as an honest guy. He set me up with Rudy Knoblach; who showed me the LaCrosse and tok me for a test drive. Rudy was friendly and knowledgeable. The negotiation was almost non existent. The price was fair and they worked with me to get the monthly payment where I needed it. Rudy and the finance people were terrific. Both Rudy and Don followed up a few times afterward to make sure I was happy. Highly recommend!!! More
We searched the internet for the low mileage used car we were looking for and the best value by far was at Reynolds Buick in West Covina. I was a little suspicious when we arrived, wondering what the catch were looking for and the best value by far was at Reynolds Buick in West Covina. I was a little suspicious when we arrived, wondering what the catch was. There was no catch! Andy Anderson helped us without making us feel pressured. The car we wanted was in perfect condition, as advertized. The price was so good there was no need for negotiating or haggling, The process of purchasing the vehicle was smooth and painless. I highly recommend Andy and Reynolds Buick if you are looking for a good used car at a good price! More