
Reynolds GMC
West Covina, CA
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We found this dealership online, looking for commercial landscape trucks. Jorge Marguez was extremely helpful and really went the extra mile to get us the vehicles we were looking for. We purchased 4 tru landscape trucks. Jorge Marguez was extremely helpful and really went the extra mile to get us the vehicles we were looking for. We purchased 4 trucks and will definitely go to him for our future needs. More
I was lucky to have met Rudy when I walked in to look into getting a new car. He was so friendly and helpful without being pushy or "salesman" like. He was upfront about pricing so I could get the best d into getting a new car. He was so friendly and helpful without being pushy or "salesman" like. He was upfront about pricing so I could get the best deal possible. When it came time to buy a week or so later, I contacted Rudy and again had a wonderful experience. This car purchase was by far the best I have ever had. Thanks Rudy!!! More
I wanted to buy a truck as efficiently as possible, so I thought I would do so over the internet. I wrote emails to several dealers and Rudy Knobloch was the first to respond--just a few minutes after I wr thought I would do so over the internet. I wrote emails to several dealers and Rudy Knobloch was the first to respond--just a few minutes after I wrote one evening. I responded with a few more questions and Rudy again responded in just a few minutes. I was impressed. The next day we worked out the deal on the phone and I never felt any pressure and never got the feeling that I wasn't being told the truth. It was the best vehicle buying experience I ever had. After we made the deal, I met Rudy to sign the papers and that was also a very enjoyable experience. At one point, Rudy asked whether I didn't want to actually see the vehicle--which I hadn't even thought about at that point. I was so sure that Rudy was dealing truthfully with me that it never occurred to me that I should check out the vehcle to make sure I was getting what I expected. Of course, it was just as described. I would recommend Rudy to anyone! More
This was the best car buying experience ever! Pleasant, friendly, fair, and fast! We did an exhaustive internet search and visited several dealerships before coming to Reynolds. We walked away from a few friendly, fair, and fast! We did an exhaustive internet search and visited several dealerships before coming to Reynolds. We walked away from a few "bottom line deals" elsewhere. The Reynolds experience, from the "no pressure" approach while we browsed to the closing paperwork, was outstanding! And by far the best price we found anywhere. There need to be more salespeople like Kennedy. I particularly love his no-pressure, no-hassle, approach. Kennedy treated us with respect, and allowed us to make a decision without trying to *sell* us during the process. I would recommend (and already have!) this dealership to anyone. You will not be disappointed. More
Used car prices are fantastic. Andy Anderson was a great, no pressure salesman. Have purchased 2 used vehicles and would definately purchase more from this dealer. I have recommended this dealer (and Andy) t no pressure salesman. Have purchased 2 used vehicles and would definately purchase more from this dealer. I have recommended this dealer (and Andy) to friends who have had the same good experience. More
I submitted my interest in a new Terrain online at gmc.com, and Rudy Knoblach got in touch with me no more than 30 minutes later. He was very informative over the phone, and when I came to the dealers gmc.com, and Rudy Knoblach got in touch with me no more than 30 minutes later. He was very informative over the phone, and when I came to the dealership was incredibly helpful and honest. He helped me choose the car that I needed, not the car that was the largest sale. The customer service continued after I purchased the car as well, with a phone call from Rudy asking how I was enjoying my new car. I would definitely recommend Rudy and Reynolds GMC Buick to all of my friends and family. More
We were in a car accident and needed a car right away and I was recommeded to this dealership and now I know why. I went on line to see their inventory and and an inquiry and Rudy got to me very quickly. I s I was recommeded to this dealership and now I know why. I went on line to see their inventory and and an inquiry and Rudy got to me very quickly. I spoke to him over the phone and was waiting for us when we came in. Rudy was very accomodating to us and no pressure throughout the experience. We had chosen a car but as we added the warranty it was too much so we had to go to our orignal choice and Rudy never batted and eye and got the car we needed. It was a great experience with Rudy and everyone else at Reynolds Buick. I have already told people and friends of the great deal and experience we received. Once again thank you very much Rudy. More
Rudy was great. I've bought 4 new cars from dealers in 7 years. This was by far my best experience. We got straight to business. Rudy didn't play games like others who have to get their boss to approve pric years. This was by far my best experience. We got straight to business. Rudy didn't play games like others who have to get their boss to approve price & negotiate payment instead of price. He was very helpful and went over everything with me before I even stepped into the dealership. There was no time wasted going round and round. He had exactly what I wanted ready for me when I arrived at the lot. I would use him again and would be happy to refer him to anyone wanting to buy a new car. Excellent customer service from before we met face to face until after the deal was over and I still had questions about my new car. He cared even when the deal was done. More
I would highly recommend buying your next vehicle with Reynolds. Rudy Knobloch and the rest of the Reynolds teams were excellent. Rudy made the purchasing of my new GMC Terrain very easy, comfortable, a Reynolds. Rudy Knobloch and the rest of the Reynolds teams were excellent. Rudy made the purchasing of my new GMC Terrain very easy, comfortable, and enjoyable. Never once, did I feel pressure. I enjoyed the whole purchasing process and especially like my driving my Terrain. I will certainly go back to Rudy and Reynolds again. More
We had a good experience especially during a busy week. We had a good experience especially during a busy week. we will be returning for future service. we were satisfied with the work and timely manner th We had a good experience especially during a busy week. we will be returning for future service. we were satisfied with the work and timely manner that our vehicle was available for pick up. the curtesy cleaning is always a nice thing to have available. More