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Reynolds GMC
West Covina, CA
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I had a great experience here at this dealership. The team was very professional and direct—no playing around. I will definitely recommend purchasing a vehicle from this location. Can't beat the serv The team was very professional and direct—no playing around. I will definitely recommend purchasing a vehicle from this location. Can't beat the service, and definitely the prices. More
I have 2 vehicles within 2 years from same dealership. no mark up like other shaddy dealership and not to push of the stuff that you are not comfortable. Highly recomend this compare to other price gaugi no mark up like other shaddy dealership and not to push of the stuff that you are not comfortable. Highly recomend this compare to other price gauging dealership. As usual my service advisor josh is amazing and never push for anything that is not needed. More
Pooooor CUSTOMER SERVICE. Went in for pulsing brakes. Was told needed rear brakes and all rotors needed to be turned. Why? All I kept hearing “Normal wear and tear “ with on Went in for pulsing brakes. Was told needed rear brakes and all rotors needed to be turned. Why? All I kept hearing “Normal wear and tear “ with only 32,000 miles. Josh was only one talking to me. Not once did manager or anyone above him reach out to me. I asked him to have them call me. I was told they are too busy. Really! Ohh but when I spent over $90,000.00 on the new truck I couldn’t get them to stop promising rage world. Never ever buying from that dealer More
Very helpful sales team. Service department is great as well. 1 hour oil change with a car wash is great. Service department is great as well. 1 hour oil change with a car wash is great. More
Brought my truck into Reynold’s Buick GMC for a couple minor issues I wanted addressed. Met with Josh and explained my concerns. Everything was taken care of with absolutely no problems, just like when I minor issues I wanted addressed. Met with Josh and explained my concerns. Everything was taken care of with absolutely no problems, just like when I purchased the truck back in August, the people here are just great ! My truck will only go to Reynolds's for all needed repairs. More
Had my GMC Sierra towed to Reynolds GMC but nothing happened for 2 days. After not getting status updates, I called the service director for help. Finally, got an update after I called and I was told t happened for 2 days. After not getting status updates, I called the service director for help. Finally, got an update after I called and I was told they need to dismount my transmission. They said I need to fix the Transmission Control Unit and speed sensor. I had to tow my GMC to another dealer since I cannot trust this dealer. They do not let you know what's going on and there is nothing being done for so many days. The new dealer found a possible faulty wiring harness. It was not the transmission at all. The new dealer asked me to drive it a lot and there was nothing wrong with the transmission. If I get a check engine light, they told me that they will replace the wiring harness. Reynolds GMC is not to be trusted with your vehicle. Customers beware! More