
Rex Perry Autoplex
Nacogdoches, TX

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92 Reviews of Rex Perry Autoplex
Buying a vehicle from this dealership was by far the worst mistake in the 32 years that Ive been alive. We were told that we were receiving a good running, non-smoking vehicle. Well this is the compl worst mistake in the 32 years that Ive been alive. We were told that we were receiving a good running, non-smoking vehicle. Well this is the complete opposite of what we actually got, but other than that it was a great deal!!! When we receive it, there were cigarette hole burns all throughout the seats, and it barely drives a block before completely shutting down. haha. After countless hours of trying to get that cigarette smoke smell out of the car, ive just accepted it’s there to stay. The truck has been in the shop probably a record amount of times in 2 months, which is 5, and as of today it sits in my driveway and isn’t starting again. I won’t go into all of the repairs done, but I have already spent twice as much in repairs for this hunk of junk on wheels, than what I bought the car for. There’s no telling what is wrong with it this time, but Im honestly starting to think that the previous owners actually drove this thing off the Grand Canyon at one time, then it sat lying at the bottom of the river for 2 years at which point rex perry auto plex towed it out of there, put it on their lot and sold it to us. I would love to try and resale this thing, but I would not do that to my worst enemy like this dealership did to me. So for us trusting someone and trying to save a buck we have absolutely screwed ourselves over. I honestly believe that this company should have paid us to take this thing off their hands. On top of everything we received very poor and unprofessional customer service from a couple of the workers....especially some Jared character, LIKE WE DID SOMETHING WRONG!!! We will now end up trading this hunk of junk in, and spending WAY more than we ever wanted to. I probably could have just gone in and bought a new vehicle in the first place instead of exhausting our stress levels and bank account with this situation. I was going to just let the situation go, and not leave any feedback, but now that it wont start AGAIN, ive had it. Please from me to you, beware of buying a car from this dealership. I will never in my life trust somebodies word over the phone and by seeing pics on the internet again. More
We purchased our new Hyundai and have loved it ever since! The entire process was easy and we were able to get everything we wanted, including the price. They also gave us a lifetime warranty at no a since! The entire process was easy and we were able to get everything we wanted, including the price. They also gave us a lifetime warranty at no additional cost, which we found out later they give to everyone who buys a new Hyundai. Thanks Clarence and the Perry Hyundai team! More