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Ressler Chevrolet - Service Center

Bozeman, MT

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7 Reviews

7 Reviews of Ressler Chevrolet - Service Center

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April 02, 2025

There are so many entitled transplants in Bozeman taking up my space and air that makes it a welcome experiance to come to Ressler and remember what Montana used to be. Real working people providing service More

by smkngun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car Time
Apr 02, 2025 -

Ressler Chevrolet responded

Thank you for your positive feedback! We're so glad to hear that you had a great experience, and we hope to continue to make your experience at Ressler Chevy a good one. Have a great week!

March 22, 2025

Terrible service. Every negative stereotype of a car dealership is 100% true here. Waited a month for a warranty appointment for a known problem, then when they fina More

by arete_builders
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Car Time
Mar 24, 2025 -

Ressler Chevrolet responded

Thank you for your feedback. We truly understand your frustration, and we apologize for the inconvenience you've experienced. I’d like to clarify the situation: Your vehicle was dropped off for service on 3/18, diagnosed, and parts were ordered immediately. We arranged for an Enterprise Rent-A-Car on 3/20 to make sure you had a vehicle while yours was being repaired. The parts arrived on 3/21, and we are on track to complete the repairs by the end of the day on Wednesday, 3/26. I want to emphasize that the repairs, as well as the rental, are 100% covered by warranty. We recognize how important your truck is to you and did everything we could to make this process as smooth as possible, given the circumstances. We regret the delays, but please know that we did not take them lightly. Your feedback is important to us, and we will continue to work hard to ensure your satisfaction. Thank you for your understanding. If you have any further concerns, please feel free to reach out directly.

Mar 27, 2025 -

arete_builders responded

As of the end of business hours on 3/26, I have yet to have a text, email, or phone call (or any other contact) from the service department. It's also worth noting that the arrangement with Enterprise Rent a Car entailed ONLY the minimum $45/day cost to rent a small sedan, NOT a full size pickup. And it only covered 85% of the cost of a rental of the small sedan, not even the full cost. (Note: After a desperation request, Enterprise agreed to give me a full size pickup replacement at the $45/day provided by the dealer). I eagerly await contact from the service department on this particular issue, but obviously, it has not happened as of midnight on 3/26.

August 25, 2024

this dealership is so understaffed in the service dept it takes WEEKS to get in to get work done. I would NOT recommend this dealership for you unless you want poor service. They sold the cars pocketed the m More

by montana 73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont recall
September 22, 2017

Amazing customer service I took my Chevy cruze to the dealership to have it looked at for a couple of lights coming on and I was asked by several people if I needed help upon More

by Chellemt40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
April 28, 2017

A Great Job I had my truck at 3 other repair facilities and could not get it fixed. Ressler's service dept. fixed it the fixed time in. The people where great to More

by CPN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will and Richard Thomas
April 21, 2017

Great service department Ken was quick to diagnose and solve my issue with minimal downtime. The entire service department was very clean and the staff very professional and a More

by michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
April 12, 2017

Very professional Dealership took care of all my needs & hospitality while I waited was top notch. I have to travel here for service on my Cadillac because I have no de More

by Snowman17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kjeld Christensen