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Renton Chrysler Dodge Jeep Ram

Renton, WA

4.4
480 Reviews

585 Rainier Avenue S

Renton, WA

98057

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480 Reviews of Renton Chrysler Dodge Jeep Ram

February 23, 2024

Matt my service rep had great communication and ironed out some issues that popped up w the service More

by merkin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hodges
February 23, 2024

Quick and easy service. Great communication from the service writer and the vehicle was returned on time. More

by josh.a.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Phillips
February 23, 2024

Kaylee is great! She helped get my repair done in a timely manner. I hope to always work with her. More

by jlund4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee Samuels
Feb 23, 2024 -

Renton Chrysler Dodge Jeep Ram responded

Thank you for the high rating for Kaylee!

February 22, 2024

Kaylee was very helpful, great with follow and explanation of services and procedures. Thank you More

by MARKCONTRATTO
Recommend Dealer
Yes
Employees Worked With
Kaylee Samuels
Feb 23, 2024 -

Renton Chrysler Dodge Jeep Ram responded

Thank you for the high rating for Kaylee, she's definitely a valued asset.

February 22, 2024

Marcelino was amazing Price gouging on everything $250 hr labor ridiculous $269 diagnostic outrageous $162 misc charges? What for? $100 over price of Mopar parts if I ordered them After being More

by valeriejwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcelino Sanchez Neri
Feb 23, 2024 -

Renton Chrysler Dodge Jeep Ram responded

I'm sorry to hear about your experience, can you reach out to me directly so I can gather some more information? Please email me at mroland@psautogroup.com

February 22, 2024

Dee was very customer-service oriented and was thorough with updates. Service was quick and efficient. More

by sambakerhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Phillips
Feb 23, 2024 -

Renton Chrysler Dodge Jeep Ram responded

Thank you for the high rating for Dee!

February 22, 2024

Chris Rider was key to my decision to go to Renton from Bellevue, period. Good decision More

by bosscat3@me.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rider
Feb 23, 2024 -

Renton Chrysler Dodge Jeep Ram responded

I'm so glad you chose to make the switch. We are definitely lucky to have him as well as the loyal clients

February 22, 2024

The service advisor Matt was amazing. He made sure I was kept advised about my repair, as I waited. He also charges my phone for me. Excellent service!!! More

by lizzynewman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hodges
Feb 23, 2024 -

Renton Chrysler Dodge Jeep Ram responded

Thank you for the high rating for Matt!

February 21, 2024

The price is only reason I wouldn’t recommend. $300 to inspect my car is nuts. Service seemed fine, but for the cost, it would have been nice to get some complimentary service like vacuuming the f More

by wakalypse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Driscoll
Feb 23, 2024 -

Renton Chrysler Dodge Jeep Ram responded

I'm sorry to hear about your experience, can you reach out to me directly so I can gather some more information? Please email me at mroland@psautogroup.com

February 21, 2024

Rather than dwell on the past, I would like to acknowledge the present and especially the future if you continue to hire and retain talent like Kaylee. Kaylee is warm, considerate, communicative, More

by Mcmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee Samuels
Feb 23, 2024 -

Renton Chrysler Dodge Jeep Ram responded

Thank you for your awesome feedback and for giving us another chance. We are under new management and can only strive to do better and are lucky to have Kaylee to help us improve.

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