Rensselaer Honda
Troy, NY
Filter Reviews by Keyword
By Type
Showing 625 reviews
When it was time to lease again I did not hesitate. Phil helped me to choose the right suv. Driving home I knew it was thw right choice. Phil helped me to choose the right suv. Driving home I knew it was thw right choice. More
I'm sure the sales team is wonderful since they are motivated by commissions, but DO NOT bring your car to be serviced here if you are a woman. They will try to intimidate you with scare tactics to get motivated by commissions, but DO NOT bring your car to be serviced here if you are a woman. They will try to intimidate you with scare tactics to get unnecessary services. In my experience, all dealerships present you with a long list of services for you to approve, but most will not our-right lie to you about how necessary the service is. Any other Honda dealership that I have been to in the area will help me prioritize what *should* be done versus what absolutely needs to be done for immediate safety reasons. If you are a female, they are going to assume that you know nothing about cars and try to bully you into getting more done than you really need to. No one needs to be victimized like that in this economy. Go anywhere else to avoid rude behavior from service reps (who pretend to be the general manager because apparently the general manager cannot be bothered). Keeler Honda is fantastic across the board and will treat you much more fairly. More
Service dept has always been one of the reason I stay with Rensselaer Honda. Blake always goes above and beyond to make sure my needs are meant. And my car is in tip top shape before I leave. with Rensselaer Honda. Blake always goes above and beyond to make sure my needs are meant. And my car is in tip top shape before I leave. More