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Rensselaer Honda

Troy, NY

4.8
623 Reviews

770 Hoosick Rd

Troy, NY

12180

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Showing 623 reviews

July 31, 2023

Fast, convenient service from a reliable dealer. The people working here are courteous and friendly while being very professional. More

by rkryjak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Foster
Aug 01, 2023 -

Rensselaer Honda responded

Thank you for the 5-star review and servicing with us. Your kind words are very appreciated.

July 26, 2023

they gave me B1 service when i wasn't able to get one with my regular dealer.I am extremely grateful.Thank You !!!! More

by zelinp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Murphy, Dylan Delgado
Jul 28, 2023 -

Rensselaer Honda responded

Thank you. I am glad we were able to help you with your service needs!

July 18, 2023

I was very pleased with how I was treated at the dealership. I did almost everything through text messages and that was very helpful! More

by Rachel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hemma Pokhai
Jul 20, 2023 -

Rensselaer Honda responded

Thank you for the review! We are thrilled to hear you had a good car buying experience with us!

July 18, 2023

I'm sure the sales team is wonderful since they are motivated by commissions, but DO NOT bring your car to be serviced here if you are a woman. They will try to intimidate you with scare tactics to get More

by shayna.mcgroggan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Foster
Jul 21, 2023 -

Rensselaer Honda responded

We are very sorry you feel you were misguided. We aim to be 100% transparent and honest with all of our customers. I can assure you we were not trying to take advantage of you. The services provided were basic maintenances required per Honda's maintenance schedule for your vehicle. Neglecting these services can result in unnecessary and costly repairs down the road. Honda list's the maintenance schedule for each vehicle in the owners manual and online. If you have a hard time finding it please feel free to contact us. We would be more than happy to send and go over these documents with you.

July 17, 2023

Wait was long. I asked for courtesy was and it wasn’t done. I couldn’t wait any longer. More

by James Freehart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ashe, Jason Foster, Michael Speranza
Jul 18, 2023 -

Rensselaer Honda responded

Thank you for the review James. The courtesy service is a very popular service we offer and usually works out well for our customers. We are very sorry you didn't share the same experience. We will look into this and make any necessary changes to make sure this doesn't happen again. If you have any other concerns or insights regarding this please feel free to call us anytime.

July 17, 2023

The associates were patient and helpful and were willing to answer any questions I had throughout the process. More

by jmdaniluk
Recommend Dealer
Yes
Employees Worked With
Ellen Miranda, Hemma Pokhai
Jul 18, 2023 -

Rensselaer Honda responded

Thank you for the amazing review. We are are glad to hear you had a good experience with us.

July 17, 2023

Friendly and super knowledgeable salesperson, as well as very helpful person who initially took my call. More

by Linda.ann1231
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Durivage
Jul 18, 2023 -

Rensselaer Honda responded

Thank you for the 5-star review!

July 17, 2023

Service dept has always been one of the reason I stay with Rensselaer Honda. Blake always goes above and beyond to make sure my needs are meant. And my car is in tip top shape before I leave. More

by Ca.hyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Race
Jul 18, 2023 -

Rensselaer Honda responded

Thank you for the 5-star review! We are thrilled to hear you had a good with our service department.

July 17, 2023

Fast, convenient service. Great new/used car for a low price. Good communication throughout the process. More

by jayrbrooker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Durivage, Blake Race, Michael Speranza
Jul 18, 2023 -

Rensselaer Honda responded

Thank you for the great review! Your kind words are very appreciated.

July 16, 2023

My experience with Rensselaer Honda has always been great; from test drive, to purchase, to service. The staff is friendly, helpful and patient. They take all the time you need to explain the vehicle More

by kmucci2
Recommend Dealer
Yes
Employees Worked With
Kerry Scanlon, Bill Tucker
Jul 18, 2023 -

Rensselaer Honda responded

Thank you for the 5-star review! We are honored to be able to help you with all your car needs.

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