Rensselaer Honda

My family was looking for a bigger car without a bigger price tag. We were able to get the trade in value for our used car and a great deal on our Honda Odessey! We couldn't be happier! The whole staff, re price tag. We were able to get the trade in value for our used car and a great deal on our Honda Odessey! We couldn't be happier! The whole staff, receptionist to sales associates were kind and patient with us-as we brought our two little girls with us!! Thank you again and again-I have already recommended this dealership to many people and when I am ready for a different car I will be in for my SIXTH HONDA and THREE were from this dealership-that says a lot about Rensselaer Honda! :) Keep up the great work! More

Besides the fantastic deals & the great service, my wife & I want to single out Jeremy Thurber. He & the remainder of the sales staff were VERY helpful to us. I am deaf, & my wife generally does the wife & I want to single out Jeremy Thurber. He & the remainder of the sales staff were VERY helpful to us. I am deaf, & my wife generally does the "hearing" for me. HOWEVER, at this dealership, Jeremy, once informed, made certain that he faced me at all times when speaking; spoke clearly so that I could utilize my lipreading skills, & made certain that all the other employees with whom we interacted were also informed & acted similarly! We were very pleased with that customer service because it is so RARE among hearing people! As a parting word, if a person wants a fantastic deal, has a disability & wants to be treated correctly, THIS dealership is the place to shop for a car - ask for Jeremy Thurber! More

I have dealt with Kerry Scanlon for the purchase of two new Honda Pilots over the past three years. Both times the experience was smooth as can be. Kerry is a very professional, knowledgeable and courteous new Honda Pilots over the past three years. Both times the experience was smooth as can be. Kerry is a very professional, knowledgeable and courteous employee. I would highly recommend Rensselaer Honda and Kerry Scanlon to anyone seeking a new or used vehicle. More

Jeremy was great, totally cut through the "salesman" nonsense and got the job done quick. He was patient with my questions and provided a detailed tutorial about the car. "salesman" nonsense and got the job done quick. He was patient with my questions and provided a detailed tutorial about the car. More

I asked for a quote over the internet and received one very quickly. This was followed up by a personal phone call from the salesman. The price quote was a nice reduction from the list price. The trade in very quickly. This was followed up by a personal phone call from the salesman. The price quote was a nice reduction from the list price. The trade in I received was equal to the low end trade in range from my Edmunds online inquiry. In the past the trade in offered by other dealers has been well below the Edmund's estimate. The salesman was very knowledgable about the technical aspects of the car. He was accurate with every price quoted. I was going to pay cash, but the salesman informed me of a $500 savings if I financed. I took his suggestion. Overall a very pleasant experience. More

Have to admit going to a car dealership always makes me a little uneasy but a friend suggested Rennselear Honda so i went. I was introduced to Mike Marquette and immediately i told him i did not want a hard little uneasy but a friend suggested Rennselear Honda so i went. I was introduced to Mike Marquette and immediately i told him i did not want a hard sell like all the others i'd been to. Also, i told him i needed information to help me make the right choice, couldn't promise a sale. Mike was very congenial. He asked me what exactly i was looking for and went from there. He has so much knowledge about the car he sells and he can compare to other cars as well. He was awesome with numbers and could write down what i could afford comfortably. This guy is honest!!!! He took his time with me and acted like i was his only customer. He restored my faith in salespeople across the board. Do yourself a favor and take your business to Mike; he won't let you down. More

My son blew the engine in his 1999 Honda Civic and needed to replace his vehicle. Found a 2007 Honda Accord on the Rensselaer Honda website that met all of his wants and wishes at a reasonable price. Calle to replace his vehicle. Found a 2007 Honda Accord on the Rensselaer Honda website that met all of his wants and wishes at a reasonable price. Called Brad, checked out the car, and financing was arranged. Brad made the car buying process as painless as possible. He is personable, professional, knowledgeable and a pleasure to deal with. This is the 4th car we have bought from Brad and I would recommend him to anyone looking to buy a car. More

I recently purchased a 2012 Honda Pilot from this dealership. Based on previous experiences with the dealership (4 previous new car purchases), I decided to inquire about another new car purchase. dealership. Based on previous experiences with the dealership (4 previous new car purchases), I decided to inquire about another new car purchase. I utilized the internet sales route as I did on my 2010 Honda Fit purchase. As she was in 2010, my internet sales person was Anna Puzier. Anna offered me a fair price initially for the new car purchase and was very timely and informative in responding to my many questions. Anna was knowledgeable regarding the vehicle I was purchasing, as well as regarding trade in values. The entire transaction was completed online, with only one phone call to finalize the price and options. The day I picked up the Pilot was the first time I had visited the dealership during the entire purchase process. Upon visiting the dealership, Anna explained the many features of the Pilot and the entire process at the dealership was efficient but not rushed. Overall, a great experience from an established dealership and a knowledgeable sales person. I would definately recommend investigating this dealership for an auto purchase. More

Brad was very patient with us as we considered various options. Gave us time to consider which option to choose. Seemed very knowledgeable about the vehicles. The final price met our target expenditure options. Gave us time to consider which option to choose. Seemed very knowledgeable about the vehicles. The final price met our target expenditure. We have many years of experience with this dealership. It is very nice to enter the service department & be recognized & called by name. More

Second business dealing with Rensselaer Honda. Purchased a 2008 Element which I am still driving and am thoroughly pleased with- including Rensselaer's service. My wife and I recently parted ways with a 200 a 2008 Element which I am still driving and am thoroughly pleased with- including Rensselaer's service. My wife and I recently parted ways with a 2007 Mercedes C280 4-matic which had the permanent check engine light. Fortunately we were able to unload it, but needed a replacement vehicle. We researched Subaru, Ford and Honda thoroughly, and settled on leasing the Accord EX-L. Our decision was solidified by dealing with Aaron Minnick. Upon arrival, he listened to what we were after, and presented two comparably equipped EX-L choices: one a Civic, the other the Accord. We had researched an expected lease payment term with residual value based on our credit rating. To our surprise, Aaron's initial offer (after the mandatory consultation with the Sales manager) was within just a few dollars of what we already considered a great deal. So we went home to double check our calculations and were satisfied they were dealing straight up with us. Three days later we were ready to pick up the Accord. Arron had everything ready, and spent time with us thoroughly reviewing several of the new tech features with us- especially synching the phones to the handsfree system. He treated us great- no pressure whatsoever. I honestly feel Rensselaer values a return customer. As long as they continue to treat us well and Honda continues to offer competitive vehicles they'll have us as repeat customers. More