
Rensselaer Honda
Troy, NY
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Very efficient and quick Very satisfied with the service. The sales associate reminded me of my service card. I had it in the car and did not remember having it. I appreciate Very satisfied with the service. The sales associate reminded me of my service card. I had it in the car and did not remember having it. I appreciated the service More
Oil change Everyone was courteous. Work was done in a timely manner and they did a recall check for me that I didn't even know about because I hadn't received t Everyone was courteous. Work was done in a timely manner and they did a recall check for me that I didn't even know about because I hadn't received the letter yet from corporate office. More
very good I am just stating my experience in buying a new car. I have not used the service are yet but I am Sure I will have a positive outcome. Joe Ziegler I am just stating my experience in buying a new car. I have not used the service are yet but I am Sure I will have a positive outcome. Joe Ziegler More
Great experience The check in was smooth. I was waiting for a fairly long service. I was told how long. Totally accurate. I had a coupon and a discount on my phone. Th The check in was smooth. I was waiting for a fairly long service. I was told how long. Totally accurate. I had a coupon and a discount on my phone. The greater savings was applied. Perfect experience. Buying a car without good service is the worst. Rensselaer Honda has been great. More
Prompt service The vehicle lost electric power unexpectedly. Diagnostic analysis failed to identify the source of the problem. The problem could not be replicated at The vehicle lost electric power unexpectedly. Diagnostic analysis failed to identify the source of the problem. The problem could not be replicated at the dealer. Kathy did discover the vehicle needed a NYS Inspection which was completed timely, More
Good service This was my first time using rensselaer honda svc dept and I am very pleased both with service and staff. If necessary I would again use Rensselaer Ho This was my first time using rensselaer honda svc dept and I am very pleased both with service and staff. If necessary I would again use Rensselaer Honda More
A stress free experience After having my 2009 Honda Fit, (which I loved), totaled in a hit and run, I decided to go with a new 2016 Fit. I've owned Hondas for the last 20 year After having my 2009 Honda Fit, (which I loved), totaled in a hit and run, I decided to go with a new 2016 Fit. I've owned Hondas for the last 20 years or so and can attest to their quality and value. Cody Bleau, my salesman , was friendly, knowledgeable and by no means pushy. Glenn Babineau the Finance Director was great. The purchase went smoothly and the whole experience turned out to be a very relaxed and stress free experience. I would not hesitate to recommend Rensselaer Honda to friends and family in the market for a new car. More
A very Happy Customer Thanks to Phil Rasile I looked online to find a certified used car.In a very short time i recieved a courtesy call from one of the people to let me know that the car was st I looked online to find a certified used car.In a very short time i recieved a courtesy call from one of the people to let me know that the car was still on the lot. When i arrived there where no pushy sales people Phil Rasile helped me get in an awesome vehicle and kept going he could read that i just wasn't happy with what we looked at. He went way above and beyond , His mannerism when we hit a few bumps, by no fault of his he just sailed through it . I didn't have to feel embarrassed. This was a purchase i am very happy with. There was a problem with the car and they were pleased to fix it and i didn't pay a cent out of my pocket. I didnt think things like this happened any more. Thank You Phil and Rensselaer Honda for helping me have faith. I will definitely be a return customer and recommend you to all my friends and family. More
Always a good experience I purchased my Honda Pilot from Rensselaer Honda in 2007. I have always had my SUV serviced there, and trust their work. I have dealt with all of th I purchased my Honda Pilot from Rensselaer Honda in 2007. I have always had my SUV serviced there, and trust their work. I have dealt with all of the service reps, but prefer to deal with Kathy who I find to be very easy to work with, trusting, and knowledgeable. The vehicle is now 9 years old, and I could go anywhere to have it serviced, but still prefer to work with Kathy and Rensselaer Honda, mainly because of the relationship & trust I have built with her. More
Prompt service. I have been very satisfied with the service for the three years that I have owned the car. I am looking forward to going to the renovated Honda Build I have been very satisfied with the service for the three years that I have owned the car. I am looking forward to going to the renovated Honda Building.. More