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Rensselaer Honda

Troy, NY

4.8
627 Reviews

770 Hoosick Rd

Troy, NY

12180

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Showing 627 reviews

January 02, 2017

great service Rensselaer Honda has always treated me very well and this visit was no exception. Al in the Service Department is terrific and always very nice and h More

by Caroline Evans Bridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al in Service
Jan 02, 2017 -

Rensselaer Honda responded

Thank you for your loyalty and great review! Both are very appreciated.

January 02, 2017

NEW VEHICLE PURCHASE COMPETELY SATISFIED WITH MY EXPERIENCE THEIR NEW SHOWROOM AND OVERALL FACILITY IS GREAT EVERYONE ON THE SALES FLOOR WERE VERY FRIENDLY AND HELPFULL I More

by joe sold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
christoper moyer, Phil Rasile
Jan 02, 2017 -

Rensselaer Honda responded

Thank you Joe. We are glad you like our new facility!

December 31, 2016

Overall positive sales experience First, participating in the Edmonds car buying service gave us a predetermined automobile price before going into the dealership eliminating pricing h More

by RobandTre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel D.
Jan 02, 2017 -

Rensselaer Honda responded

Thank you! Your review means a lot to us!

December 31, 2016

Excellentservice. Phil was an excellent employee. He wanted to go with me to view cars,but he understood hat I needed to browse by myself before we looked together. Thi More

by smith, carolyn85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al and Kathy in service are helpful and also excellent employees., Phil Rasile
Jan 02, 2017 -

Rensselaer Honda responded

Thank you so much!

Jan 02, 2017 -

Rensselaer Honda responded

Thank you for the amazing review! Phil and everyone else here at Rensselaer Honda really appreciates your kind words.

December 28, 2016

Excellent Very polite service personnel. Quickly waited on , kept informed ,and service was performed in timely manner. Would recommend your service to other pe More

by Dick55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Dec 30, 2016 -

Rensselaer Honda responded

Thank you for the great review! We are glad that you had a good experience with us and hope to see you again!

December 15, 2016

For me Visiting them is wastage of time and gas!!!!!!!!!!!! I had really a bad experience with this dealer. I had a discussion with sales person "Matt" and took an appointment. I have shown my full interest More

by viskaushik5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt
Dec 16, 2016 -

Rensselaer Honda responded

Thank you for the feedback it is very valuable to us. I am very sorry that you feel we wasted your time. We do our best to respect everyones time by being as efficient as possible. I checked our phone records & spoke to our sales associate and saw that we called you twice that morning to inform you that the vehicle had sold so I don't know why you didn't receive them. It was never our intention to mislead you in any way. We wish you the best of luck. If you have any other questions or concerns please feel free to give us a call. We are here to help in any way possible.

December 10, 2016

Great customer service From the time purchasing our vehicle to the times of service....the staff has always been accommodating and knowledgable to meet our questions and nee More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall employees name
Dec 13, 2016 -

Rensselaer Honda responded

Thank you for the loyalty and kind words. Your business with us is very appreciated.

December 02, 2016

They always do a great job!!!! They always are timely and pleasant to deal with as well as taking good care of the car. They always inform me of what is needed and what was done. More

by takoda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Race
Dec 05, 2016 -

Rensselaer Honda responded

Thank you for the awesome review! Your feedback is very appreciated!

December 01, 2016

Very satified with the service. I was greeted in a friendly manner. A tire rotation was needed, I was asked prior to doing. This I like before any work is done on vehicle. Overall More

by Slyroxie7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember employee's name
Dec 01, 2016 -

Rensselaer Honda responded

Thank you! We are very glad that you had a great experience with us.

November 29, 2016

Satisfied I have purchased 3 Honda's from Rensselaer Honda and feel that I have been happy with their negotiation in the sales price and the feel the service de More

by Howard123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al, Mark Wilde
Nov 30, 2016 -

Rensselaer Honda responded

Thank you for the review Howard!

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