
Rensselaer Honda
Troy, NY
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Fast, courteous The service was great, they kept me in the loop during the visit, waiting area is very comfortable. One recommendation, while there is a quiet room ( The service was great, they kept me in the loop during the visit, waiting area is very comfortable. One recommendation, while there is a quiet room (which, to be fair, was occupied) there shoud be an area for someone to feel free to talk on the phone. Thank you, Mark More
Best capital area Honda service Prompt friendly service very happy will definitely be back. Everything I needed done was completed. My car was clean and everything where it was w Prompt friendly service very happy will definitely be back. Everything I needed done was completed. My car was clean and everything where it was when I went in. After dealing with other local dealers it was refreshing to be treated with resoect. Very impressed thank you More
"nice experience" My daughter in law and I went to look at cars and it was a very pleasant experience. We didn't have to wait the salesman, Mike Williams, was extremely My daughter in law and I went to look at cars and it was a very pleasant experience. We didn't have to wait the salesman, Mike Williams, was extremely helpful and we were very pleased with his friendly service and attention to our questions. More
Service I always receive excellent service when I bring my car in. Everyone is very courteous and respectful. What work needs to be done on the car is clearly I always receive excellent service when I bring my car in. Everyone is very courteous and respectful. What work needs to be done on the car is clearly explained to me. More
No surprises Service provided in the time it was promised. Additionally, the new waiting room is very comfortable especially the quiet area. I was able to carch up Service provided in the time it was promised. Additionally, the new waiting room is very comfortable especially the quiet area. I was able to carch up on email and when work was finished their were no surprises. Thank you Rensellaer Honda we look forward to having all four Honda's serviced by you. More
March Inspection I heard about March's special inspection deal, where you just drive in without an appt.. It was great! They said it might take 1 hr-15 mins. I was onl I heard about March's special inspection deal, where you just drive in without an appt.. It was great! They said it might take 1 hr-15 mins. I was only there about 45 mins and it was all done! Pleasant and friendly staff! More
Great service Jennifer and Blake handled my auto repair with efficiency and fairness ! They arranged for me to be transported to work mid day. They notified me that Jennifer and Blake handled my auto repair with efficiency and fairness ! They arranged for me to be transported to work mid day. They notified me that some other work ( spark plugs & valve adjustment)would be needed and I postponed to later date. They were both provided excellent service. I continue to service my car at the dealership because of the outstanding service in the past w Kathy and Al but Jennifer and Blake are equally competent. It's the main reason for my loyalty to Rensselaer Honda! I will continue to purchase cars from Rensselaer Honda due to the service dept, shuttle service and the newly added pick up service which I haven't used but plan on in the future! Thank you for your outstanding commitment to service & honesty. More
Extremely friendly and accommodating The employees are always very friendly and helpful. I feel comfortable servicing my car there. I also love the drive-in service entrance and the new w The employees are always very friendly and helpful. I feel comfortable servicing my car there. I also love the drive-in service entrance and the new waiting area! More
Awesome Everyone in the process treated us as though we were the only customers in the place. I would recommend Rensselaer Honda to anyone who asks. Everyone in the process treated us as though we were the only customers in the place. I would recommend Rensselaer Honda to anyone who asks. More
Prompt courteous service Was fortunate to get a same day appointment for my inspection. Staff was professional and service was performed in a timely manner. The new waiting Was fortunate to get a same day appointment for my inspection. Staff was professional and service was performed in a timely manner. The new waiting area is beautiful. More