Rensselaer Honda
Troy, NY
Filter Reviews by Keyword
By Type
Showing 625 reviews
Went in for a recall, taken in promptly. Service staff very courteous. Jason will be arranging for car pickup at my house for an update on radio/phone. Service staff very courteous. Jason will be arranging for car pickup at my house for an update on radio/phone. More
I received great service during my last visit. Very friendly staff that took great care of my needs. I highly recommend the service department! Very friendly staff that took great care of my needs. I highly recommend the service department! More
This dealership is full of fraud people I bought a car from them and after 2 weeks car suddenly stop and turn everything off car was not starting they towed my car to dealership charge for for it they was from them and after 2 weeks car suddenly stop and turn everything off car was not starting they towed my car to dealership charge for for it they was blaming me u have low mileage gas in ur car that’s y it turn all safety lights on then second after few days it’s happened again on highway luckily my tank was full that time then i toke it there again they gave me excuses which not make a sense then third time again happened same thing all the safety lights on and car shut off now when i get tired of taking my car there again and again i ask for my money bk first of all they lie general manager ia not hear come on monday i went on monday meet him he said he will take the car bk first he have to talk to honda gave me one day of time he toke 3 days i keep calling him he didn’t answer my call then o went to dealership i find him he and service manager was forcing me to trade the car with another one but the value they will gave for market value and i spent 24k on that car and they was gaving me value of my car 16k and same thing they did with my sister they make deal then they make high price with someone else they start gaving excuse of title of car is not here and the car my sis was buying 2024 zero miles car how even zero mile car have title i will never recommend this dealership to anyone shame on general manager who Judge by my age that iam young so I don’t know anything about laws More
The service advisor was very knowledgeable and friendly. She answered all my questions and explained everything on the multi point inspection and wheel alignment sheet. She answered all my questions and explained everything on the multi point inspection and wheel alignment sheet. More
My husband and I just purchased our fourth CRV at Rensselaer Honda. Dean, Matt and Ellen were all amazing in helping us through the process. In the past we have used them for servicing our cars. We h Rensselaer Honda. Dean, Matt and Ellen were all amazing in helping us through the process. In the past we have used them for servicing our cars. We have never been disappointed and always been able to schedule or visits in a timely manner. I would definitely recommend this dealership. More
I purchased my Honda CRV at Rensselaer Honda and have always used them for vehicle servicing. Very friendly staff across the board to work with. This most recent visit was for an inspection, and Jason su always used them for vehicle servicing. Very friendly staff across the board to work with. This most recent visit was for an inspection, and Jason surprised me with a coupon for a free inspection - SWEET! With everything these days costing so much, I was amazed to walk out owing nothing for the visit. More
My visit was just for an oil change. I advised the Service Advisor to not rotate tires because I will have them rotated where I purchased them. The Service advisor was professional and I advised the Service Advisor to not rotate tires because I will have them rotated where I purchased them. The Service advisor was professional and courteous and understood my request. More