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Rensselaer Honda
Troy, NY
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It was an excellent experience during my visit to the service department of Rensselaer Honda, Troy. Both Raymond & Jason provided best service support, very prompt and professional response. Thanks ! service department of Rensselaer Honda, Troy. Both Raymond & Jason provided best service support, very prompt and professional response. Thanks ! More
I have, so far been very satisfied with everything that was able to be done for me, so I could get back into a suv, especially regarding the financial aspect of everything. With, just getting my vehicle, I was able to be done for me, so I could get back into a suv, especially regarding the financial aspect of everything. With, just getting my vehicle, I need a little time for completely deciding how much I truly like my new to me suv, but I do trust Mike Speranza, to make sure everything is done correctly, plus that as a customer I am taken care of to be a happy customer. Because Mike Speranza, realizes a happy customer is a returning customer, plus a happy customer is a customer who will refer their friends, family and acquaintances. More
I went in on 12-11-21 for an oil change and maintenance. Jeanette helped me. She was very friendly. She made the process very simple and smooth. I will very happy and will return in the future whenever Jeanette helped me. She was very friendly. She made the process very simple and smooth. I will very happy and will return in the future whenever I need maintenance on my vehicle. More
I recently purchased a used car. Adam was extremely helpful. Unfortunately it immediately had transmission problems. With no questions asked service took care of me to the fullest. I had a courtesy car helpful. Unfortunately it immediately had transmission problems. With no questions asked service took care of me to the fullest. I had a courtesy car for about a month and a new transmission. My wife and I have purchased and leased several cars , new and used from Renneslear Honda. I won’t purchase anywhere else. Great job by everyone. Thanks. Sean O’Connor More
This dealership is tops! I am on my 7th or 8th Honda ( i have lost count. over 15 years. SALES DEPT:No high pressure talk. SERVICE DEPT. The best very patient, professional and takes time to throughtly have lost count. over 15 years. SALES DEPT:No high pressure talk. SERVICE DEPT. The best very patient, professional and takes time to throughtly explain the solutions. As a senio , I am comfortable bringing my car in.There is no selling you what you do not need. More
We cannot say enough at the level of kindness and professionalism we were given. We were a bit hesitant when we first went into dealership. We are of the old school mentality of lokking around the l professionalism we were given. We were a bit hesitant when we first went into dealership. We are of the old school mentality of lokking around the lot not having someone bring the vehicle to us. Jake Morizio could not have been more understanding and accomodating despite the heat. He explained the details regarding the vehicles we were interested in and got the keys for the HRV that we liked. We drove it around th parking lot and knew it was a fit. All of the next steps valuing our trade would help make the deal. Matt from financing went out of his way to give us a great trade value and was excellent with finalizing the details. Outstanding customer service from both Jake and Matt. More
Other than the person who explains inside the car, all was good. She didn’t explain much and was so quick with what she did, most of it was lost. Should have customer do the settings so they know how to d was good. She didn’t explain much and was so quick with what she did, most of it was lost. Should have customer do the settings so they know how to do stuff. More
Wonderful customer service, clean and accommodating. Only one service was needed (oil change) and the staff did not try to "sell" me anything additional, which I very much appreciate. one service was needed (oil change) and the staff did not try to "sell" me anything additional, which I very much appreciate. More