Back

Rensselaer Honda

Troy, NY

4.8
625 Reviews

770 Hoosick Rd

Troy, NY

12180

Directions

By Type

Showing 625 reviews

March 10, 2022

Everyone we encountered and worked with made for a great experience. Very thorough with explaining everything about the car. More

by Carsoncar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Durivage, Michael Speranza
Mar 10, 2022 -

Rensselaer Honda responded

Thank you for the review!

March 10, 2022

Efficient, no surprises, pleasant employees, very posit visit. Very comfortable waiting area with coffee & tv. More

by Maggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Williams, Blake Race
Mar 10, 2022 -

Rensselaer Honda responded

Thank you!

March 10, 2022

I was very happy with Blake my service attendant, he was courteous and efficient. I'm not happy about Honda not wanting to fix my peeling paint. Honda has a horrible reputation of cheap, peeling paint an More

by kmease
Customer Service
Recommend Dealer
No
Employees Worked With
Blake with Rensselaer Honda
Mar 11, 2022 -

Rensselaer Honda responded

We are very sorry about your troubles and I assure you we are doing everything we can to get Honda to cover this. We do have a couple of claims that we are still waiting on authorization. These cases can sometimes take a while to be approved due to the extent of work, but your service advisor will be in touch when he has more information. In the mean time, if you have any other questions or concerns please feel free to reach out to us.

March 10, 2022

the service was great. dropped my car off earlier then my appointment and it was done before my appointment time. More

by dawnf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Race
Mar 11, 2022 -

Rensselaer Honda responded

Thank you for the 5-star review!

March 10, 2022

Professional and friendly staff who made the buying process go smooth off the end of a shovel. More

by mrb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Williams, Frank Grygiel
Mar 11, 2022 -

Rensselaer Honda responded

Thank you for the review!

March 10, 2022

Very good service. Very good Customer Service. They were ready at my appointment time to take my vehicle More

by mattmcd1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Race, Jeanette Murphy
Mar 11, 2022 -

Rensselaer Honda responded

Thank you!

March 10, 2022

Working with Jake Ellen and Kerry was a wonderful experience. This is my first Honda and I was certainly be back. More

by Xbrittanymariex1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Scanlon, Ellen Miranda, Jake Morizio
Mar 10, 2022 -

Rensselaer Honda responded

Thank you for the 5-star review!

March 08, 2022

Bill Tucker was a phenomenal salesman. He followed up with us throughout the process from order to delivery. More

by richardj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Scanlon, Bill Tucker
Mar 09, 2022 -

Rensselaer Honda responded

Thank you! We are glad to hear you had a good experience.

March 08, 2022

The staff here are very efficient and extremely knowledgeable they've always taken care of my service needs timely and without having to bring my vehicle back,for unintended service needs. Great pl More

by Deanrhino87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Race
Mar 09, 2022 -

Rensselaer Honda responded

Thank you for the great review!

March 08, 2022

I prefer Blake to check me on for service, he is courteous, to the point and understanding More

by Nanad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Race, Susan Fredette
Mar 09, 2022 -

Rensselaer Honda responded

Thank you!

...
16
...