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Rensselaer Honda

Troy, NY

4.8
623 Reviews

770 Hoosick Rd

Troy, NY

12180

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Showing 623 reviews

May 06, 2022

What is this? Am I in hi school? Service was gteat.. period!! I am done!! More

by Mrssafford2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Gillis helped me with EVERYTHING!!, Raymond Gillis
May 12, 2022 -

Rensselaer Honda responded

Thank you for the 5-star review!

May 06, 2022

Great dealership. ..honest, hard working, professional, friendly, service dept is great...always prompt, answers all questions! More

by mitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Race, Kathy Minahan, Jeanette Murphy
May 12, 2022 -

Rensselaer Honda responded

Thank you Mitch!

May 06, 2022

Great experience! Car done quickly. Was able to even take a nice walk with the dog! More

by mb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette Murphy
May 12, 2022 -

Rensselaer Honda responded

Thank you!

May 06, 2022

My first time buying a car from Rensselaer Honda. It was a great experience and Jake the salesperson was great. We were able to negotiate a fair trade in value on my car. The whole process was pai More

by pacusano
Recommend Dealer
Yes
Employees Worked With
Jake Morizio
May 12, 2022 -

Rensselaer Honda responded

Thank you for the 5-star review!

April 27, 2022

It will not let me give a zero! Worst experience ever buying a car. From the sales person, to the sales manager to the service department that just does not call back. Tried to use More

by julie.adler.18
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Strait
Apr 27, 2022 -

Rensselaer Honda responded

Hi Julie, We are very sorry to hear that we didn't meet your expectations. Customer service is our number one priority, therefor we would like to make it right. We have tried calling multiple times but haven't been able to get a hold of you. We will be more than happy to talk with you to come up with a solution, so please give us a call back at your earliest convenience.

Apr 27, 2022 -

julie.adler.18 responded

Please don’t lie to me! No one has called me and I have left several messages. If you need the dates and times of my calls I am happy to provide. Honda has taken all of the information for my complaint.

April 18, 2022

Friendly, professional, efficient service. The service department is the reason I continue to buy my cars from Rensselaer Honda. More

by Margaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette Murphy
Apr 19, 2022 -

Rensselaer Honda responded

Thank you for the 5-star review!

April 09, 2022

Very good service. dropped my car off earlier then my appointment and it was done before my appointment time. More

by l01974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Race, Thomas Sinkora
Apr 11, 2022 -

Rensselaer Honda responded

Thank you for the 5-star review!

April 01, 2022

On our 3rd vehicle from Rensselaer Honda, excellent dealership to work with. Mike Williams was great. More

by imashaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Williams
Apr 05, 2022 -

Rensselaer Honda responded

Thank you for the 5-star review!

March 10, 2022

Everyone we encountered and worked with made for a great experience. Very thorough with explaining everything about the car. More

by Carsoncar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Durivage, Michael Speranza
Mar 10, 2022 -

Rensselaer Honda responded

Thank you for the review!

March 10, 2022

Efficient, no surprises, pleasant employees, very posit visit. Very comfortable waiting area with coffee & tv. More

by Maggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Williams, Blake Race
Mar 10, 2022 -

Rensselaer Honda responded

Thank you!

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