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Rensselaer Honda

Troy, NY

4.8
625 Reviews

770 Hoosick Rd

Troy, NY

12180

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Showing 625 reviews

September 08, 2022

The service department took advantage of my 80 year-old mother to sell her brakes that she didn't need and attempted to sell her a fluid change that she also did not need. They ignored the issue that she t More

by mdoneill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Perry, Thomas Sinkora
Sep 20, 2022 -

Rensselaer Honda responded

I am very sorry you had a negative experience with us. I spoke with our service manager and he verified that there was some sort of miscommunication. Therefore he will be issuing a refund. If you have any other questions or concerns please give us a call.

June 02, 2022

Vehicle purchase approved already . ... ssa.comment@gmail.com rensselaerhonda@gmail.com Cindy... Thanks you again.... More

by jordancindy242
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None, Matthew James, Frank Grygiel, Dan Durivage, Ellen Miranda, Mike Ashe, Matthew Alverson, Susan Fredette, Bob Morin, Jake Morizio, Anthony Augello
May 28, 2022

As always customer is excellent and wait time was reasonable. Joe Perry was very informative and courteous. More

by chcarroll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Perry Service Advisor
May 31, 2022 -

Rensselaer Honda responded

Thank you for the 5-star review!

May 10, 2022

Service is excellent. Very accommodating and friendly. I would recommend servicing your Honda at Rensselaer. More

by Rquandt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette Murphy
May 12, 2022 -

Rensselaer Honda responded

Thank you!

May 10, 2022

The service department was able to get me in when I needed it and completed the work in an hour which was perfect for my schedule. They are friendly and knowledgeable. More

by hockey_invt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Minahan
May 12, 2022 -

Rensselaer Honda responded

Thank you for the 5-star review!

May 09, 2022

I had a very nice experience. The staff was pleasant, clean facility, and service was quick. More

by rmangold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Foster
May 12, 2022 -

Rensselaer Honda responded

Thank you for the kind words!

May 09, 2022

After a problem was identified at a different facility, the Rensselaer Honda team was able to correct the issue and get me back on the road in a safe vehicle. More

by cltr201045
Recommend Dealer
Yes
Employees Worked With
Thomas Sinkora, Jason Foster
May 12, 2022 -

Rensselaer Honda responded

Thank you! We are glad to hear we were able to help.

May 09, 2022

Service was excellent. Was done in a timely manner. Never have any issues with Rensselaer Honda. Routine service was done. More

by Madebruce
Recommend Dealer
Yes
Employees Worked With
Blake Race
May 12, 2022 -

Rensselaer Honda responded

Thank you!

May 09, 2022

Courteous and on time, always explain what is being done and if other items are vital or needed in near future More

by Thomas5204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette Murphy
May 12, 2022 -

Rensselaer Honda responded

Thank you for the great review!

May 08, 2022

Rensselaer Honda staff are professionals that take pride in their work. Twelve, thirteen, fourteen, fifteen. More

by stevebeals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Perry
May 12, 2022 -

Rensselaer Honda responded

Thank you for the 5-star review!

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