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Rensselaer Honda

Troy, NY

4.8
625 Reviews

770 Hoosick Rd

Troy, NY

12180

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Showing 625 reviews

February 19, 2023

Excellent and knowledgeable sales staff. They want to make sure you’re pleased with your purchase. More

by Renelle31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ashe
Feb 20, 2023 -

Rensselaer Honda responded

Thank you for the 5-star review!

February 19, 2023

Went in for a car starter installation. Fast, easy service and great staff. Thank you! More

by Collingm81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Foster
Feb 20, 2023 -

Rensselaer Honda responded

Thank you for the review and choosing us for your car needs!

February 18, 2023

Service center was great…they communicated the timeframe, problem and resolution with care, and got me in and out quickly. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Murphy, Jason Foster
Feb 20, 2023 -

Rensselaer Honda responded

Thank you for the review. We are happy to hear you had a good experience with our service department.

January 27, 2023

I was very appreciative that they could take care of my problem as quickly as they did. Great service. More

by adewan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Foster
Feb 02, 2023 -

Rensselaer Honda responded

Thank you for the 5-star review and thank you for service your vehicle with us.

December 02, 2022

Professional, courteous, sensitive service, ALWAYS! Questions are answered. Explanations given with asking. Very sensitive to ones finances. Jeanette was excellent. she greets me by name. More

by pconway3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Murphy
Dec 06, 2022 -

Rensselaer Honda responded

Thank you for the kind words and service your vehicle with us!

November 13, 2022

have been customer for over 25 years. service has always been good everyone pleasant. thank you More

by dreed59
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tucker, Kathy Minahan, Jeanette Murphy
Nov 14, 2022 -

Rensselaer Honda responded

Thank you for the great review. Your kind words and loyalty is very appreciated. Thank you for servicing your car with Rensselaer Honda all these years.

November 11, 2022

Best quality personal service and best quality technical know how and service. I am so happy with the two Hondas I have purchased in the past from Rensselear Honda that the next time I need a car I will lo More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Foster
Nov 14, 2022 -

Rensselaer Honda responded

Thank you for the kind words! We are happy to hear you had a good experience with us.

September 25, 2022

Service department is always great. Helpful, friendly, quick. Jeanette is the best. She explains everything needed very clearly. They even washed my car. More

by lynnie0321
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette Murphy
Sep 27, 2022 -

Rensselaer Honda responded

Thank you for the 5-star review and thank you for servicing your car with us! Your business is very appreciated.

September 20, 2022

Service department is almost impossible to get in touch with. Poor customer service all around. More

by jwest
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
Sep 22, 2022 -

Rensselaer Honda responded

Hi, We are sorry to hear that you had a hard time getting a hold of us. Please feel free to call us back or send us your information and we will call you back as soon as possible.

September 17, 2022

The service as always was excellent. Jeannette is always very friendly, informative and helpful, Joe was also helpful. The only reason I continue to buy my car from Rensselaer Honda is b More

by Margaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette Murphy, Jason Foster
Sep 22, 2022 -

Rensselaer Honda responded

Thank you for the wonderful review. We are very glad to hear hear that you had a good experience servicing your vehicle with us.

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