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Rensselaer Honda

Troy, NY

4.8
625 Reviews

770 Hoosick Rd

Troy, NY

12180

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Showing 625 reviews

February 25, 2023

Glen Shefkowitz provided excellent customer service. Work was done quickly and Glen explained everything well, and also went out of his way to get me the results of a battery test. Staff and service a More

by jjr85
Recommend Dealer
Yes
Employees Worked With
Glen Shefkowitz
Feb 27, 2023 -

Rensselaer Honda responded

Thank you for servicing with us and thank you for leaving the great review!

February 25, 2023

So I've had some rough experiences here with service BUT I want to commend the department for going above and beyond to make it right. Some mistakes were made, and I am still on the fence with trusting them More

by MickeyMouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Murphy, Jason Foster
Feb 27, 2023 -

Rensselaer Honda responded

Thank you for the amazing review. We are thrilled to hear that your experience servicing with us has improved. Our goal is to improve every day, so hopefully your experiences with us just keeps getting better.

February 24, 2023

The customer service team is very friendly and helpful. If they can’t personally help you they make sure they find someone who can. More

by Cmfehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Minahan, Aaron Strait, Michael Speranza
Feb 27, 2023 -

Rensselaer Honda responded

Thank you for the review!

February 24, 2023

Fast and friendly staff. Glen Shefkowitz was amazing. It was a busy Saturday morning and he stepped in while his co worker was with an other client and busy with his client. More

by Tae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Shefkowitz
Feb 27, 2023 -

Rensselaer Honda responded

Thank you for the 5-star review! And thank you for choosing our Honda dealership for your car needs.

February 24, 2023

It is easy to communicate either online or by telephone with the staff members at Rensselaer Honda and the wait times if you remain for your vehicle are accurate More

by GBS
Recommend Dealer
Yes
Employees Worked With
Blake Race
Feb 27, 2023 -

Rensselaer Honda responded

Thank you for the 5-star review and servicing your vehicle with us.

February 23, 2023

Excellent Service. Always friendly and professional. This is my 3rd lease of an HRV. I will always be a Rensselaer Honda customer. More

by nowayak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Rasile, Blake Race
Feb 24, 2023 -

Rensselaer Honda responded

Thank you for the 5-star review and your loyalty!

February 23, 2023

Very polite and respectful. They don’t push but work with you. Don’t seem like sleazy car sales people that are stereotypical. More

by cathy3mel5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name.
Feb 24, 2023 -

Rensselaer Honda responded

Thank you for the 5-star review! We are glad to hear you had a good experience at our Honda delaership.

February 23, 2023

This by far is the best honda dealership in the capital district, they make you feel like family there. Everybody professional and friendly and easy to deal with and never pushy. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Race
Feb 24, 2023 -

Rensselaer Honda responded

Thank you for the amazing review! Your kind words are very appreciated.

February 20, 2023

Friendly and approachable during my visit, I highly recommend to friend and family to service there car in the future. More

by cmarianbilka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew James, Matthew Alverson
Feb 20, 2023 -

Rensselaer Honda responded

Thank you for the 5-star review!

February 20, 2023

Always courteous and knowledgeable, never attempting to push anything that’s not needed. Very easy to deal with. More

by Johncrudo48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Race
Feb 21, 2023 -

Rensselaer Honda responded

Thank you for the 5-star review!

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