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Renn Kirby Mitsubishi

Frederick, MD

4.0
87 Reviews

5903 Urbana Pike

Frederick, MD

21704

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Showing 87 reviews

April 10, 2018

Great Service, with no push We recently bought a vehicle from Renn Kirby and appreciated the quick process without being commission-bullied into making our purchase. Kaine let u More

by MortgageDMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaine
April 05, 2018

Attentive Pleasant and attentive visit. Requested service performed in a timely manner. Loaner car quickly provided and my car was returned to me clean and with More

by Mjpf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Villatoro
April 05, 2018

Very nice and hard working The salespeople were very nice. The whole staff was helpful and worked hard to make us satisfied. We are definitely going to recommend the dealership More

by Marisa Aguirre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaine Frederick
April 04, 2018

Great place to buy a car My second car purchase at Renn Kirby was better than the first. Thanks for making me comfortable and helping me through the process of buying. More

by BeckyPT73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gray
April 03, 2018

Delightful experience Fairly painless. Was in and out in 2.5 hrs. Salesman was knowledgeable and helpful. Love my new car. Great selection to choose from. Thank you More

by Kmb6249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Mobley
March 29, 2018

Delay in obtaining tags? I had to call dealership to ask where my tags were after temp tags were about to expire. No one could tell me where they were or if they were ordered. More

by Tdt4190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim
March 28, 2018

Jim alder The dealership was very helpful John gray was great very friendly and helpful would diffently recommend to friends and family the car was in great sha More

by Wanda 10231954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John gray
March 23, 2018

Poor customer service from beginning Purchased 2 vehicles from renn Kirby on same day in December. Noticed one vehicle had a crack in the windshield and pointed this out to the dealer(eve More

by RONALD F MOODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Multiple employees from sales to service
March 21, 2018

Miss quotes and added costs Miss quotes on replacement keys doubling costs. Miss information at time of scheduled service. Added and nondisclosure cost of remotes. Delays in b More

by Black Widow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service lead Robert, and parts department.
March 20, 2018

Great customer service and excellent sales team!!! My experience with the sales team was excellent all the way from the General Manager Omar, Finance Manager and sales man Kaine, they were excellent!!! More

by Cuba0223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar and Kaine
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