Renn Kirby Mitsubishi
Frederick, MD
Filter Reviews by Keyword
By Type
Showing 90 reviews
Great service The team at the dealership is always helpful and welcoming. The service was performed quickly and they got e out earlier than estimated. They also loo The team at the dealership is always helpful and welcoming. The service was performed quickly and they got e out earlier than estimated. They also look out for clients safety More
Recall fix Service awesome and they parts one of the two fixes. Was advised will contacted when others come in the people we encounter was awesome. Will come ba Service awesome and they parts one of the two fixes. Was advised will contacted when others come in the people we encounter was awesome. Will come back More
Great Service, with no push We recently bought a vehicle from Renn Kirby and appreciated the quick process without being commission-bullied into making our purchase. Kaine let u We recently bought a vehicle from Renn Kirby and appreciated the quick process without being commission-bullied into making our purchase. Kaine let us take our time and wasn't forceful throughout the process. More
Satisfied Customer Tommy Moberly (Sales Associate) was very good at explaining every part of the process and what my options were based on my situation. I traded in my c Tommy Moberly (Sales Associate) was very good at explaining every part of the process and what my options were based on my situation. I traded in my car but had negative equity. He was able to help me find a brand new 2018 Mitsubishi to absorb the negative equity on the car I traded in. He addressed all of my questions and concerns with patience and understanding. Then I met with Chris Mongold (Finance Manager) and he did the same thing with explaining everything clearly and with patience. I had a lot of questions and really needed the level of care I received from both representatives. I saw that this dealership and the staff had great reviews. I am glad that I can add on to that based on my positive experience. More
Attentive Pleasant and attentive visit. Requested service performed in a timely manner. Loaner car quickly provided and my car was returned to me clean and with Pleasant and attentive visit. Requested service performed in a timely manner. Loaner car quickly provided and my car was returned to me clean and with service tech business card inside. Made me feel the service was done honestly. More
Very nice and hard working The salespeople were very nice. The whole staff was helpful and worked hard to make us satisfied. We are definitely going to recommend the dealership The salespeople were very nice. The whole staff was helpful and worked hard to make us satisfied. We are definitely going to recommend the dealership to other people. More
Great place to buy a car My second car purchase at Renn Kirby was better than the first. Thanks for making me comfortable and helping me through the process of buying. My second car purchase at Renn Kirby was better than the first. Thanks for making me comfortable and helping me through the process of buying. More
Delightful experience Fairly painless. Was in and out in 2.5 hrs. Salesman was knowledgeable and helpful. Love my new car. Great selection to choose from. Thank you Fairly painless. Was in and out in 2.5 hrs. Salesman was knowledgeable and helpful. Love my new car. Great selection to choose from. Thank you More
Delay in obtaining tags? I had to call dealership to ask where my tags were after temp tags were about to expire. No one could tell me where they were or if they were ordered. I had to call dealership to ask where my tags were after temp tags were about to expire. No one could tell me where they were or if they were ordered. I was reissued another temp tag only again to be told no one knew where my tags were. Only good thing was one salesman took the initiative to get them for me by the next day. Although I still do not know what the delay was and when asked no one could speak to it. Poor customer service and lack of communication. Will continue to go across the parking lot to Hyundai dealer instead. They know how treat and keep customers! More
Jim alder The dealership was very helpful John gray was great very friendly and helpful would diffently recommend to friends and family the car was in great sha The dealership was very helpful John gray was great very friendly and helpful would diffently recommend to friends and family the car was in great shape cleAn and full tank gas John gray went the extra mile More