Renn Kirby Mitsubishi

Happy!! Our experience was great! Kaine was awesome to work with! Highly recommend! Please stop and see them when you need a vehicle and ask for Kaine! Our experience was great! Kaine was awesome to work with! Highly recommend! Please stop and see them when you need a vehicle and ask for Kaine! More

Upsale your bank account In october I took the car there for a $400 job that ended up costing me $2500. The car is not even worth that. Then I took it back this week for a In october I took the car there for a $400 job that ended up costing me $2500. The car is not even worth that. Then I took it back this week for a few minor things and an item that they supposedly fixed the last time, and they wanted to charge me $600.00. I had some general items, change the oil the wiper blade and the headlight. I walked out there spending $400.00, which included replacing rear breaks. They wanted $1700 for more stuff they constantly tell you that all kinds of things are wrong with your car. I dont feel comfortable taking my vehicle there because you don’t know what otems really need fixing and what items are a sales job to break your bank More

First new car Renn Kirby and john did a great job of helping us find the car we wanted at an incredible price. They made the car buying process easy and the service Renn Kirby and john did a great job of helping us find the car we wanted at an incredible price. They made the car buying process easy and the services included through dealership can't be beat. Excellent service More

C'mon man I've been going to the dealership for mostly all my needs, unfortunately for me. They always take incredibly too long. Hour long oil changes, etc. The I've been going to the dealership for mostly all my needs, unfortunately for me. They always take incredibly too long. Hour long oil changes, etc. They are always courteous but who cares, get my stuff done. So I just took my car in, I made an appt. At 9am to get my rotors and brakes replaced, they had the high pitch squeal indicating change it, and I knew I needed new rotors, and also 4 new tires. They said they were available from 2-4, I made my appt. for 2 and dropped it off at 1:20. They gave me a courtesy car. After 4 hours they called to tell me that yes my rotors and brakes need to be replaced, um, I told you I needed new ones and asked you to replace them, thanks for putting on my new tires, sweet, whatever. I dropped it off to get fixed, not to tell me after 4 hours it needs to be fixed. I'm super busy and don't have time to play games like that. So I guess I'll do them myself now. I'm never going back again unless it's for a recall, and I'll dread doing that because their service has always been unimaginably slow. More

Recall Good dealership always friendly and helpful would recommend to friends great customer service get you in right away never have a long wait very ha Good dealership always friendly and helpful would recommend to friends great customer service get you in right away never have a long wait very happy with my Mitsubishi outlander sport More

Great Service! Great Service Center at Renn Kirby Mitsubishi. Had recalls from my Renn Kirby purchased vehicle and regular maintenance. Very professional. Reminder: Great Service Center at Renn Kirby Mitsubishi. Had recalls from my Renn Kirby purchased vehicle and regular maintenance. Very professional. Reminder: Before dropping off your vehicle or giving them your keys let them know if you had any coupons or taking them up on a service promotion . Most importantly let them know if you have a service contract ( maintenance plus ) ; it’s on a different screen that they ask me to remind them or let them know when dropping off my car. A++ service . More

The best! This dealership is the by far the best experience I have in this market. The entire team is poliet and is there to take care of the customers. I bough This dealership is the by far the best experience I have in this market. The entire team is poliet and is there to take care of the customers. I bought two Outlander Sport from them and got a much better deal. It was their friendliness and willingness to give me more bangs for my bucks( my trade in), that I skipped all the rude, unprofessional dealerships in Gaithersburg( Criswell Nissan and King Mitsubishi) and drove this far out to be treated with respect and dignity. I highly recommend Renn Kirby Mitsubishi, especially John and his manager David. More

Great service The team at the dealership is always helpful and welcoming. The service was performed quickly and they got e out earlier than estimated. They also loo The team at the dealership is always helpful and welcoming. The service was performed quickly and they got e out earlier than estimated. They also look out for clients safety More

Recall fix Service awesome and they parts one of the two fixes. Was advised will contacted when others come in the people we encounter was awesome. Will come ba Service awesome and they parts one of the two fixes. Was advised will contacted when others come in the people we encounter was awesome. Will come back More

Satisfied Customer Tommy Moberly (Sales Associate) was very good at explaining every part of the process and what my options were based on my situation. I traded in my c Tommy Moberly (Sales Associate) was very good at explaining every part of the process and what my options were based on my situation. I traded in my car but had negative equity. He was able to help me find a brand new 2018 Mitsubishi to absorb the negative equity on the car I traded in. He addressed all of my questions and concerns with patience and understanding. Then I met with Chris Mongold (Finance Manager) and he did the same thing with explaining everything clearly and with patience. I had a lot of questions and really needed the level of care I received from both representatives. I saw that this dealership and the staff had great reviews. I am glad that I can add on to that based on my positive experience. More