Renn Kirby Mitsubishi
Frederick, MD
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Tommy is awesome!!! The company and the dealer was great. I left with a great car and was able to sell my used car in the Same day and was very pleased with the salesman The company and the dealer was great. I left with a great car and was able to sell my used car in the Same day and was very pleased with the salesman and the manager they got the price down and I was able to sell my car for a reasonable price. We were able to agree on a price that both of us were happy with. Thank you guys. I was very satisfied with the visit! More
Great experience 5/5. Salesmen were friendly, not pushy, and all about helping you find what you’re looking for and giving you a good deal! All good vibes. Would defin 5/5. Salesmen were friendly, not pushy, and all about helping you find what you’re looking for and giving you a good deal! All good vibes. Would definitely recommend. More
Fantastic Customer Service Brought my car in for an oil change and from the moment I walked in, they were attentive, courteous, and understood exactly what I wanted, and didn't Brought my car in for an oil change and from the moment I walked in, they were attentive, courteous, and understood exactly what I wanted, and didn't want. When they advised me of some other work that's needed, there was no hard sell, no pushing to get it done asap and they offered a great plan to handle it when I could. More than satisfied! More
Happy!! Our experience was great! Kaine was awesome to work with! Highly recommend! Please stop and see them when you need a vehicle and ask for Kaine! Our experience was great! Kaine was awesome to work with! Highly recommend! Please stop and see them when you need a vehicle and ask for Kaine! More
Upsale your bank account In october I took the car there for a $400 job that ended up costing me $2500. The car is not even worth that. Then I took it back this week for a In october I took the car there for a $400 job that ended up costing me $2500. The car is not even worth that. Then I took it back this week for a few minor things and an item that they supposedly fixed the last time, and they wanted to charge me $600.00. I had some general items, change the oil the wiper blade and the headlight. I walked out there spending $400.00, which included replacing rear breaks. They wanted $1700 for more stuff they constantly tell you that all kinds of things are wrong with your car. I dont feel comfortable taking my vehicle there because you don’t know what otems really need fixing and what items are a sales job to break your bank More
First new car Renn Kirby and john did a great job of helping us find the car we wanted at an incredible price. They made the car buying process easy and the service Renn Kirby and john did a great job of helping us find the car we wanted at an incredible price. They made the car buying process easy and the services included through dealership can't be beat. Excellent service More
C'mon man I've been going to the dealership for mostly all my needs, unfortunately for me. They always take incredibly too long. Hour long oil changes, etc. The I've been going to the dealership for mostly all my needs, unfortunately for me. They always take incredibly too long. Hour long oil changes, etc. They are always courteous but who cares, get my stuff done. So I just took my car in, I made an appt. At 9am to get my rotors and brakes replaced, they had the high pitch squeal indicating change it, and I knew I needed new rotors, and also 4 new tires. They said they were available from 2-4, I made my appt. for 2 and dropped it off at 1:20. They gave me a courtesy car. After 4 hours they called to tell me that yes my rotors and brakes need to be replaced, um, I told you I needed new ones and asked you to replace them, thanks for putting on my new tires, sweet, whatever. I dropped it off to get fixed, not to tell me after 4 hours it needs to be fixed. I'm super busy and don't have time to play games like that. So I guess I'll do them myself now. I'm never going back again unless it's for a recall, and I'll dread doing that because their service has always been unimaginably slow. More
Recall Good dealership always friendly and helpful would recommend to friends great customer service get you in right away never have a long wait very ha Good dealership always friendly and helpful would recommend to friends great customer service get you in right away never have a long wait very happy with my Mitsubishi outlander sport More
Great Service! Great Service Center at Renn Kirby Mitsubishi. Had recalls from my Renn Kirby purchased vehicle and regular maintenance. Very professional. Reminder: Great Service Center at Renn Kirby Mitsubishi. Had recalls from my Renn Kirby purchased vehicle and regular maintenance. Very professional. Reminder: Before dropping off your vehicle or giving them your keys let them know if you had any coupons or taking them up on a service promotion . Most importantly let them know if you have a service contract ( maintenance plus ) ; it’s on a different screen that they ask me to remind them or let them know when dropping off my car. A++ service . More
The best! This dealership is the by far the best experience I have in this market. The entire team is poliet and is there to take care of the customers. I bough This dealership is the by far the best experience I have in this market. The entire team is poliet and is there to take care of the customers. I bought two Outlander Sport from them and got a much better deal. It was their friendliness and willingness to give me more bangs for my bucks( my trade in), that I skipped all the rude, unprofessional dealerships in Gaithersburg( Criswell Nissan and King Mitsubishi) and drove this far out to be treated with respect and dignity. I highly recommend Renn Kirby Mitsubishi, especially John and his manager David. More