Renn Kirby Mitsubishi

Really bad experience with this place. Clay was my salesman and he was not organized when we arrived, lots of standing around. The price negotiated price w/Dustin Himes and when paper wor Clay was my salesman and he was not organized when we arrived, lots of standing around. The price negotiated price w/Dustin Himes and when paper work finally showed up the price was wrong, so they had to change it. The process took 2+ hours to get done. We asked if "ALL PAPERS WERE SIGNED" They said "YES" but weeks later got a bunch of papers in the mail they forgot to have us sign and we had to run around getting things notarized. They promised a second key & still hasn't delivered it. Tires for AWD car had significant issues, 2 tires matched, 2 didn't the gaps in tread depth was a concern to the AWD system. Lastly we bought this in Aug 2023 and the oil change sticker on car read Nov 2022. They ran it through an oil change then complained about me being difficult. Just overall poor experience. More

Dakota who is the service front desk advisor has provided exceptional customer service and I highly recommend this location. exceptional customer service and I highly recommend this location. More

I bought car from Bucky at Renn Kirby Mitsubishi he is the best his and the staff was great I highly recommend him he is the best the best his and the staff was great I highly recommend him he is the best More

What a great family owned business from sales to service I have had a great experience I have had a great experience More

Cobey and Cristian did everything I could have asked for. Gave great value on my trade and got me the best rate of any place I visited top notch for sure Gave great value on my trade and got me the best rate of any place I visited top notch for sure More

Dave, Cristian and the whole team were great to work with. The new 2023 Mitsubishi Outlander was the best buy and the team at Renn Kirby Mitsubishi made sure I received the best deal also with. The new 2023 Mitsubishi Outlander was the best buy and the team at Renn Kirby Mitsubishi made sure I received the best deal also More

Cobey was a pleasure to work with, I felt no pressure to make a purchase. I actually did not purchase the first day but came back after seeing not only was the Outlander Sport the best buy, but also they h make a purchase. I actually did not purchase the first day but came back after seeing not only was the Outlander Sport the best buy, but also they helped me get the best rate of any other stores I visited. More

Wow! !!! This was my best car buying experience ever. Bucky, Dave and even Heather in the office were great. They were up front and honest and worked rea !!! This was my best car buying experience ever. Bucky, Dave and even Heather in the office were great. They were up front and honest and worked really hard to help me get my BRAND NEW ECLIPSE CROSS!!!! I am one happy customer. Make sure to stop in and see Bucky!!! More

What a wonderful dealership, Clay and the staff got us in our new vehicle in 1 hour! Great deal on our trade-in and our new Mitsubishi was MYCONNECT and MYDELIVERED! All the stickers were taken off and all w our new vehicle in 1 hour! Great deal on our trade-in and our new Mitsubishi was MYCONNECT and MYDELIVERED! All the stickers were taken off and all weather mats installed! I can't wait to see the new store on Buckeystown Pike, ask for their bargain maintenance plans. Best warranty in the business with the new Mitsubishi, peace of mind. Thank you. More

I was scared to go buy a new car as its a big commitment but let me tell you, the team at Renn Kirby Mitsubishi were great. Also they were able to give me 3 years of their oil change services in my paymen but let me tell you, the team at Renn Kirby Mitsubishi were great. Also they were able to give me 3 years of their oil change services in my payment. More