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Renaldo Kia - Service Center

Shelby, NC

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43 Reviews

43 Reviews of Renaldo Kia - Service Center

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February 20, 2021

So glad Annie Clark is back with the dealership. Nice to have Daniel do the service on my vehicle, he is a great mechanic. The only thing to make service better is to bring back Lisa Fischer, those two were More

by marroquinwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Clark and Daniel the Mechanic
February 10, 2021

Had a ecu update done and was suppose to take at least 45 mins. Was done in less then 30 mins so I was glad for that and the technician also came and talked to me More

by James
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure what the ladies name was but was at the service desk
January 25, 2021

We recently moved from NY state to NC & needed to have general servicing of our KIA Sportage. We arrived at our appt. time of 9:30am & were greeted immediately. We were told that the servicing should tak More

by judiar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know names
January 21, 2021

Everyone I came in contact with was very nice. The appointment was made within a few days after I contacted Kia. My car now drives much better with NO loud brake sound. Thanks for such a great servi More

by lcholt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know her name
December 11, 2020

If it wasn't for how great the service advisor Annie Clack is, I would have most likely went to another dealership by now instead. More

by MstangMch4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Clack
October 22, 2020

Had different people in service ctr. Excellent service, felt they cared about my car . Met mgr also. Very nice Annie was my favorite. What a gem. More

by Joyceroberta39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie , John Dew
October 22, 2020

This was my first time visiting you guys for my oil change. Everyone was very nice and helpful and kept me informed on what was going on with my car. Also fixed a recall on my Kia. Thank you guys so mu More

by tinabayless88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
October 19, 2020

I have to say this visit was absolutely great. I had a good sit down laugh with one of the young ladies that works there More

by Deja1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dew
September 24, 2020

The dealership provided service to our vehicle in.a very reasonable time frame. Everyone was professional and courteous. The technician checked with me about some work that we had not discussed but that nee More

by barrywashburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harrill
August 17, 2020

Great Service Experience Visit was scheduled conveniently. I was met by Mike, the Service Manager who was covering, for a vacationing team member, as I drove up. He greeted More

by Al T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Service Mgr.