Back

Renaldo Honda - Service Center

Shelby, NC

4.6
139 Reviews

139 Reviews of Renaldo Honda - Service Center

Sort by
August 28, 2024

Excellent customer care. Knowledgeable staff. I dealt directly with Kay, Kevin and Daniel. All different positions in the service department and all three attentive, took ti More

by ITSMEDEEBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Yerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

People are very friendly and they treated me well. Oil change was done right and I have no complaints. Great job! More

by jallende40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Johnson
August 23, 2024

Great service, good price. Please do not play politics on the TV in the waiting room. More

by SHARONSTEWART1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Johnson, Scott McKinnon
August 17, 2024

A few days after my oil change, I had noticed oil in my garage. When I called requesting it be checked, the service worker told me to bring my car right away. It turned out to be nothing but a slight spil More

by DHERN92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not have the young man’s name.
August 17, 2024

I called and the CS rep helped me get a service schedule that same day. I arrived and was welcomed by friendly staff. The service provided seems quick, but they took care of my vehicle needs. More

by ZURISARAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
February 16, 2024

Had a minor enmergency on my way to an imporatant meeting. The staff at Renaldo got me back on the road in no time. Very friendly and understanding. Wish I lived nearer so I coul dgive them all of More

by JoeC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown mechanic and service department rep.
July 25, 2023

The service department is a JOKE. I bought a 2023 Civic in may of 2023 and took it back for repairs under warranty. They have had my car for 2 months and there has been zero communic More

by emilyjohnson120900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harley Leatherman
November 07, 2022

BRANDON IS FREAKING AMAZING! ! HE WAS SO FRIENDLY AND EASY TO TALK TO! UNDERSTOOD EVERYTHING I NEEDED! I HIGHLY RECOMMEND SEEING BRANDON FOR ALL YOUR NEEDS! I PLAN TO SEND ALL MY More

by Ebony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holman
June 10, 2022

Do NOT take your car there! Extremely unprofessional and did more damage to my vehicle than when I took it in. Dropped my car off for a check engine light, took a week to fix, More

by slshasteen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ernie, Christy Johnson
April 26, 2022

Service was very timely and quick. Comfortable waiting area. Very knowledgeable assistants. Easy to schedule appointment. More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Johnson
...
8
...