
Renaldo Honda
Shelby, NC
Filter Reviews by Keyword
By Type
Showing 272 reviews
Rebecca was amazing! She was very knowledgeable, personable, and kind. I would recommend her to anyone. Having went to many dealerships Renaldo has been the best. They de She was very knowledgeable, personable, and kind. I would recommend her to anyone. Having went to many dealerships Renaldo has been the best. They definitely made the process of buying my 2025 Honda Civic simple! More
Very pleasant employees! They answered all of my questions that I had about the service and on the recall on my vehicle! They answered all of my questions that I had about the service and on the recall on my vehicle! More
Friendly staff and in general good attention and service. I'm usually satisfied, but this time I was expecting the repair of the steering of my leased 202 HR-V Sport as informed in the recall letter, replaci I'm usually satisfied, but this time I was expecting the repair of the steering of my leased 202 HR-V Sport as informed in the recall letter, replacing the probably damaged worm gear and its spring, but I was told that they just packed the steering gear with grease. How can that be a real solution when as new the grease did not keep the steering working properly? And having been operated with defective software and excessive friction for one and a half year, it's highly probably that the gears have been badly worn prematurely. I can't understand that adding grease is a good solution, because it seems more as a temporary fix without fixing the cause of the problem. More