
Renaldo Honda
Shelby, NC
Filter Reviews by Keyword
By Type
Showing 270 reviews
Friendly staff and in general good attention and service. I'm usually satisfied, but this time I was expecting the repair of the steering of my leased 202 HR-V Sport as informed in the recall letter, replaci I'm usually satisfied, but this time I was expecting the repair of the steering of my leased 202 HR-V Sport as informed in the recall letter, replacing the probably damaged worm gear and its spring, but I was told that they just packed the steering gear with grease. How can that be a real solution when as new the grease did not keep the steering working properly? And having been operated with defective software and excessive friction for one and a half year, it's highly probably that the gears have been badly worn prematurely. I can't understand that adding grease is a good solution, because it seems more as a temporary fix without fixing the cause of the problem. More
Our appointment was for 1pm and our car was given to the mechanic at 1:5 the repair took 45 minutes we waited in a customer lounge and had a tv to watch and free snacks and coffee or water the waiting area mechanic at 1:5 the repair took 45 minutes we waited in a customer lounge and had a tv to watch and free snacks and coffee or water the waiting area was very clean at when the repair was done the customer service representative explained the problem that was repaired and that there was no change for the repair More