
Renaldo Honda
Shelby, NC
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Fuel Pump was replaced at 13500 miles though recall. Failed at 57600 miles. The recalled fuel pump only lasted 44000 miles. Should still be cover under a defective recall fuel pump. Also, with a 60000-m Failed at 57600 miles. The recalled fuel pump only lasted 44000 miles. Should still be cover under a defective recall fuel pump. Also, with a 60000-mile/ 5-year warranty it should have been covered under the factory warranty. Car was to be repaired 8/29/2024 however it was finished on 9/5/5024.I had to pay for the fuel pump plus 2 tow charges. Apparently, the fuel pump was difficult to get from Honda. More
Excellent customer care. Knowledgeable staff. I dealt directly with Kay, Kevin and Daniel. All different positions in the service department and all three attentive, took ti Knowledgeable staff. I dealt directly with Kay, Kevin and Daniel. All different positions in the service department and all three attentive, took time to discuss my car’s needs and made me feel valued as a customer! More