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Reliable Toyota

Springfield, MO

4.9
5,858 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 5,858 reviews

April 10, 2024

Great service and attention to detail. Salesman was very knowledgeable on all the bells and whistles in the Highlander I purchased. Follow up was great to see if I had any more questions a More

by Maggie S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler Talik
Apr 11, 2024 -

Reliable Toyota responded

Thank you for the fantastic review! We're thrilled to hear you experienced both "great service" and a high level of attention to detail throughout your car-buying process. It sounds like your salesperson did a fantastic job explaining all the features of your new Highlander. A knowledgeable salesperson can make a big difference in the car-buying experience. We appreciate you acknowledging their expertise! We're also glad to hear that our follow-up efforts were appreciated. At Reliable Toyota, we believe in building relationships with our customers and ensuring they're happy with their purchase long after they drive off the lot. Congratulations again on your new Highlander! We look forward to seeing you again for your first service appointment. In the meantime, if you have any questions about your new car, please don't hesitate to reach out to us.

April 09, 2024

Always a great experience with with Reliable Toyota. This is the second truck we have purchased from Jordan McClain. Would recommend to anyone. More

by KurtH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan McClain
Apr 11, 2024 -

Reliable Toyota responded

Thank you for the fantastic review! We're thrilled to hear that we have consistently provided you with a "great experience," and that Jordan McClain has made your truck-buying journey smooth and enjoyable on two separate occasions. Recommendations like yours mean a lot to us! At Reliable Toyota, we strive to build lasting relationships with our customers, and it sounds like Jordan has done just that. We'll be sure to recognize him for his dedication to providing exceptional service. Thanks again for choosing Reliable Toyota and congratulations on your new truck! We look forward to serving you for many miles to come.

April 09, 2024

Tod was very professional and inviting. He responded to any questions we had and made the experience with this purchase very easy. More

by kevinspfd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Warfel
Apr 11, 2024 -

Reliable Toyota responded

Thank you for the fantastic review! We're thrilled to hear that Tod made your car-buying experience professional, informative, and easy. At Reliable Toyota, we believe in creating a comfortable and transparent environment for our customers. It sounds like Tod achieved that for you by being welcoming, responsive to your questions, and streamlining the buying process. We'll be sure to pass on your kind words! Thanks again for choosing Reliable Toyota and congratulations on your new car! We look forward to serving you for many miles to come.

April 08, 2024

Drew Stevenson sold us a new Toyota Highlander. He wasn’t a pushy salesman that seems to be the norm at other places. Very friendly and personable 10/10 would definitely buy another vehicle from h More

by Dustin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Stevenson
April 07, 2024

They were awesome, The team there did a great job and they all seemed to be enjoying working there Joey went out of his way to get the vehicle I wanted. More

by bestbrewmaster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Chambers
Apr 08, 2024 -

Reliable Toyota responded

Hi there, Thank you for your review. We are happy to hear that Joey and our team provided you with awesome and helpful service. Please visit us again for all of your vehicle needs

April 07, 2024

Victor did an amazing getting me set up. Super nice. Definitely recommend him. Super happy with the service. More

by Jadair7912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Pla
April 07, 2024

This is a very nice dealership. Drew Stevenson was very friendly. We had a good experience. More

by skebek
Recommend Dealer
Yes
Employees Worked With
Drew Stevenson
Apr 08, 2024 -

Reliable Toyota responded

Hi there, Thank you for your review. We are happy to hear that our team provided you with friendly service. Please visit us again for all of your vehicle needs

April 06, 2024

Had a great experience purchasing a Highlander. Drew Stevenson was our salesperson and he made everything easy and didn’t make us feel pressured. He helped get us into our new car with a payment we More

by kelseywierman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Stevenson
Apr 11, 2024 -

Reliable Toyota responded

We're thrilled to hear you had a "great experience" purchasing a Highlander! Congratulations on your new car! It sounds like Drew Stevenson made a world of difference in your car-buying journey. Finding a salesperson who makes the process easy and pressure-free is a true gem, and we'll be sure to recognize Drew for his excellent customer service. We're also glad to hear he helped you find a comfortable payment plan and secure a fair trade-in value for your previous vehicle. At Reliable Toyota, we strive to make car-buying a positive experience for everyone, and it seems Drew achieved just that! Your comment about "definitely purchasing another vehicle here" is the highest praise we can receive. Thank you for your trust and future business! Thanks again for choosing Reliable Toyota!

April 05, 2024

Very good communication and easy to deal with. The process went very smoothly. Shaq was very helpful. More

by Regisdptocs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaw Victoria
Apr 11, 2024 -

Reliable Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience and found the process to be smooth. We appreciate you mentioning Shaq's helpfulness, we'll be sure to pass your feedback on to him. Thanks again for choosing us!

April 05, 2024

Evan at Reliable Toyota was great to work with. He was responsive but not pushy. Overall great experience at Reliable Toyota. More

by 05-pigsty-maxims
Recommend Dealer
Yes
Employees Worked With
Evan
Apr 11, 2024 -

Reliable Toyota responded

Thank you for the fantastic review! We're thrilled to hear that Evan provided a positive car-buying experience. Finding a balance between responsiveness and being pushy can be tricky, so we're glad Evan struck the perfect chord for you. We'll be sure to pass your kind words on to Evan - he'll be happy to hear he made your visit so enjoyable. Thanks again for choosing Reliable Toyota!

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