Reliable Toyota
Springfield, MO
Filter Reviews by Keyword
By Type
Showing 5,481 reviews
The Tacoma we have now is perfect Our best car buying experience ever! Evan Norton our sales rep was the most patient person in the world. We first contacted him in Oct. 2015, but we Our best car buying experience ever! Evan Norton our sales rep was the most patient person in the world. We first contacted him in Oct. 2015, but we didn't get our Tacoma til May 19, 2016. During that time Evan stayed in touch with us keeping us informed as to what was happening with new Tacomas. Finally we went in to pay to order from the factory. After listing exactly what we wanted Evan said that he was first going to check the scheduled deliveries and when he came back the exact model we wanted was on it. During the entire time Evan was very polite and respectful and did not try any high pressure techniques. All of the people at the dealership acted in a highly friendly and professional manner. We were also happy with Chris Guyer and James Trimble who were very helpful in the process of obtaining our vehicle. There are not enough stars to illustrate our happiness with Evan and the crew at Reliable. More
Pleasant to work with We needed to replace our Toyota Sienna that was involved in an accident. Reliable had one that was the same year model that was in great condition. We needed to replace our Toyota Sienna that was involved in an accident. Reliable had one that was the same year model that was in great condition. Vitalii Baryshok was very helpful in getting all of our questions answered about the vehicle. We are very pleased with the friendly service we received in purchasing the van. More
Changed my mind. Great service...great people. The reason we were there was a bit frustrating and the fact that the issue was much more involved than Reliable or mysel Great service...great people. The reason we were there was a bit frustrating and the fact that the issue was much more involved than Reliable or myself expected, i thought they did a great job on the car and our service advisor, Victoria was very kind and helpful, which made the time without our vehicle much more tolerable. The service dept is very clean and everyone was very proffesional. More
The search for our Yota The search for our perfect "Yota" ended up with us getting an awesome Highlander! We told Jason what we were looking for and within the week he was ca The search for our perfect "Yota" ended up with us getting an awesome Highlander! We told Jason what we were looking for and within the week he was calling us saying one had just came in. Just love it! More
Rating of Dealership Our dealer was a joy to work with no pressure, very personal. So far we are enjoying our Rava 4 Toyato, there are a few things I miss from the Buick Our dealer was a joy to work with no pressure, very personal. So far we are enjoying our Rava 4 Toyato, there are a few things I miss from the Buick no compass which I did not even check out just figuring all new cars have them, and the size. But I Our experience was a very pleasant one, no pressure and willing to work with us on price etc. We are enjoying the car and looking forward to taking it on a trip. Thanks again to Jaun & Chris wonderful men and very personal. More
Great follow up! I did most of my connecting with this team over the phone and by email. They were excellent about promptly following up and giving you accurate infor I did most of my connecting with this team over the phone and by email. They were excellent about promptly following up and giving you accurate information to make the sale go more smoothly. I would recommend them! Chris P was great to work with and answered all my questions. More
Great Dealership, Great Team Juan Lopez did a great job of assisting us in our auto purchase. Brian Goans, collision estimator made the experience A+. James , the finance manager Juan Lopez did a great job of assisting us in our auto purchase. Brian Goans, collision estimator made the experience A+. James , the finance manager was professional as well. We're very happy with our vehicle and the entire experience with this team. More
Evan in sales, James in finance I don't write reviews, however,,,my search for a PruisV ended at Reliable Toyota in Springfield Missouri. After 5 weeks of dealing with Toyota dealers I don't write reviews, however,,,my search for a PruisV ended at Reliable Toyota in Springfield Missouri. After 5 weeks of dealing with Toyota dealerships from Tulsa, Arkansas and Joplin, going to Reliable would have saved me time and some exhaustive frustration. I want to thank my sales person Evan who never gave up on my ignorance of switching to a regular banking institute from my credit union which I have dealt with for over 30 years. Evan went above and beyond to work a deal that I was happy with, thank you Evan. James in the business office, what can I say, laid back, never got excited about me calling him for 2 days every 15 minutes (maybe 30 minutes). James took the time and walked me through better banking rates (beat my credit union by 1.9% and I have good credit) got me into bi-monthly payment which will save me 4 monthly payments at the end of my payment time, thank you James, thank you Reliable Toyota in Springfield Missouri More
Very awesome team! We had visited a few dealers before this one and felt like everyone we talked to was pushy and wanted to sell us something new. The moment I started t We had visited a few dealers before this one and felt like everyone we talked to was pushy and wanted to sell us something new. The moment I started talking with Ben Addie and Scott Horberg I felt like this was the place to do business. They were considerate and thoughtful. They had plenty of recommendations. When we went to the dealership, we met with Juan Lopez and he helped us to find a vehicle we like with payments that we could afford. He wasn't pushy and very considerate of our needs. He helped us find the vehicle we love. This is the place to buy a vehicle. I think we will buy our next one there as well. More
Jason and James Jason Moon was great to work with, took care of any issues right away. James in finance was also very pleasant to work with. I will definitely check i Jason Moon was great to work with, took care of any issues right away. James in finance was also very pleasant to work with. I will definitely check in with Jason again when looking for a vehicle. More