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Reliable Toyota

Springfield, MO

4.9
5,857 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 5,857 reviews

October 14, 2020

Adil sold a lie of an extended warranty for $2,700. He convinced me that Toyota didn’t provide any bumper to bumper warranty and then added that $2,700 to the sale price the vehicle. After nearly 6 weeks More

by Jilted Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adil, Cody
Oct 19, 2020 -

Reliable Toyota responded

Thank you for providing feedback on your experience. We are always looking for ways to improve and customer reviews help us do that. We are disappointed to see that you were not satisfied with your experience here. We would like to speak with you to get some additional information so that we may properly address your situation. Please reach out to our Marketing Manager, Lincoln Whisler, at 417-889-9000 as soon as possible.

October 14, 2020

I was pretty unsure which vehicle I wanted and went on several test drives before making my decision. Bruce Smith II was patient, informative, and very well educated on each vehicle that I looked at. I've More

by Frustrated at Reliable
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Smith II
Oct 16, 2020 -

Reliable Toyota responded

Thank you for your positive review!

October 12, 2020

Chad Betzler was the best salesman I have ever worked with. He was very knoedgeable & professional. I would ask for him if you are shopping for a vehicle. More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Betzler
Oct 13, 2020 -

Reliable Toyota responded

Thank you for your positive feedback!

October 12, 2020

Jack was very professional, knowledgeable and just genuinely pleasant to work with. We never felt pressured. This is the second vehicle we have purchased here in the last 5 months. Highly recommend More

by Dsm9942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Dugger
Oct 14, 2020 -

Reliable Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 12, 2020

Had a great experience beginning to end. Jack Dugger did an exceptional job. Adil also did a great job. Will do business with Reliable again. More

by Claygsmith4747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Dugger, Adil.
Oct 14, 2020 -

Reliable Toyota responded

Thank you for your positive review!

October 10, 2020

I came in today with low confidence of selecting a new vehicle for myself. Mr. Adam Mackenzie was first on sight and greeted me with great hospitality. We together selected a vehicle very easily and quick More

by Dylan Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Mackenzie
Oct 12, 2020 -

Reliable Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 10, 2020

Came in just to see what our options were. Michelle helped us find the right car for the right price! Very easy to work with. More

by lind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Oct 12, 2020 -

Reliable Toyota responded

Thank you for your positive review!

October 10, 2020

Traveled 2 and a half hours to do some shopping at Reliable Superstore where I ran into Nathan Hill (ToyotaNate) and I am now leaving with a brand new 4Runner! One of the best buying experiences I'v More

by s.l.exum42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
Oct 12, 2020 -

Reliable Toyota responded

Thank you for your positive feedback!

October 10, 2020

Cody was informative and very easy to communicate and work with. He was organized and efficient, making getting this deal done in a timely manner for both parties. Dealership was clean comfortable. More

by mcbrazeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Blankenship
Oct 12, 2020 -

Reliable Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 09, 2020

We are from out of town and were stopping by the dealership just to look and ended up putting down a reserve on a new Highlander. We made a trip back down a week later to pick it up. Our salesman wa More

by Khilliard_5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Pla
Oct 12, 2020 -

Reliable Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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