Reliable Subaru

Hats off to Anna, Isaac, and Cory for an enjoyable and productive experience! Thank you!! productive experience! Thank you!! More

Anna was fantastic! ! Zack and Chase were as well. Very very happy experience!! Highly recommend reliable and the team!! Will send others to Anna for sure! ! Zack and Chase were as well. Very very happy experience!! Highly recommend reliable and the team!! Will send others to Anna for sure! More

I haveI have had an extremely disappointing experience with this dealership. When I purchased my vehicle eight months ago, I also purchased interior, exterior, and mechanical warranty coverage. Unfortu with this dealership. When I purchased my vehicle eight months ago, I also purchased interior, exterior, and mechanical warranty coverage. Unfortunately, the services provided have not matched what was explained during the sale. Multiple times I brought my vehicle in for warranty-related concerns and was given different explanations about what was or was not covered. The interior and exterior protection services I was told to bring the vehicle in for every six months were later described as services they no longer provide. I also experienced issues after service visits, including a broken window and paint damage around the window repair that the dealership refused to take responsibility for. I live nearly two hours away, and I have spent countless hours and significant money on gas making repeated trips back and forth. Despite reporting a strange noise and AC issues multiple times, I was repeatedly told to schedule separate appointments. The final straw was bringing my vehicle in for an AC diagnosis. After being required to sign paperwork agreeing to diagnostic fees, I was later told the warranty would not cover the repair because the wrong refrigerant was allegedly found in the system. We dispute that claim and have receipts for what was used. What upset me most was the way I was treated by the service manager. I felt talked down to, dismissed, and disrespected. I was even told that my husband should have been the one to bring the vehicle in because he had called to help me understand the situation. I was also told they would not process my payment until I contacted my husband, which I found completely inappropriate. After all of this, I still do not have working AC, have spent hundreds of dollars in travel and fees, and have lost confidence in both the dealership and the warranty I purchased. I cannot recommend this dealership based on my experience. More

We bought a 2024 Subura Ascent new from this dealership. In May 2026 we noticed a crack in the sunroof glass. The car is still under the complete warranty. Subura refused to fix the sunroof glass. There In May 2026 we noticed a crack in the sunroof glass. The car is still under the complete warranty. Subura refused to fix the sunroof glass. There is information on the internet that Subura has been sued in the past for windshields cracking due to defaulty products. THIS VERY POOR CUSTOMER SERVICE, WHEN THIS IS CAUSED DUE TO FAULTY PRODUCTS. More

We were very happy with our experience buying a new car. We worked with Kyle Halter on choosing a new vehicle. We told him what we were looking for and helped us find what we wanted. He was very patient wit We worked with Kyle Halter on choosing a new vehicle. We told him what we were looking for and helped us find what we wanted. He was very patient with us and answered all our questions and our third visit we purchased a Forster. Finalizing the purchase with Zachary Eberhardt was an easy and efficient process. If we were to buy another car we would work with both of these guys again. More

I was able to get a car that I think I will like with less hassle than many places. Salesman Kyle Halter was very nice less hassle than many places. Salesman Kyle Halter was very nice More

Cindy and Zach were great! Everything was on point. Financing was super fast and easy. Everything was on point. Financing was super fast and easy. More