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Reliable Nissan - Service Center

Albuquerque, NM

4.1
849 Reviews

849 Reviews of Reliable Nissan - Service Center

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May 10, 2024

Rick in the service department was amazing helping me out with a problem I was having with my new car, I had just bought from their dealership. He made sure the process was pain less and time less. He was pa More

by sariahleppert101902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick service dept.
May 10, 2024

The associates there at Reliable Nissan were excellent people to work with always kept me informed about any updates with my car. I appreciate them. Thank you🫶 More

by BERNADETTENELSON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick don’t know last name
May 10, 2024

Professional courtesy and knowledge. Listening to my needs and working to satisfy them.. Thank you More

by sfpete0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon is an excellent knowledgeable and understanding all my needs. The best I have ever.found, and I am 81 years old., Steve Vigil
May 09, 2024

The customer service was first class and extremely helpful. The quality of service was excellent and I will be working with them again. More

by CSBMACWINDOWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
May 09, 2024

The service was timely and the employees were really easy to work with. I would definitely use them again. More

by PC_FLEMING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil, Damian Perez
May 09, 2024

Staff was professional and efficient, they advised me of what the procedure would be to determine the cause of the problem. More

by jdixney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 09, 2024

I was treated well and respected. The Service guy was very helpful, and helped me to meet my next appointment in time. More

by DGALLEGOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
May 09, 2024

Over a hour for a simple oil change, no wash cause they say it’s broke for over 3 years, and I know they washed it when I bought it 6mo ago.. asked for a vacuum that was half done, and to remove the plasti More

by RODNEYREDBENTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All, nice enough, just not caring,
May 10, 2024 -

Reliable Nissan responded

Rodney, we appreciate your understanding that our car washes are complimentary but we've been unable to perform them. We'd like to speak with you regarding your concerns. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss this further.

May 08, 2024

The dealership sales department is wonderful, the service department has serious issues that need to be addressed quickly. Josh tried very hard to make our experience a positive one but was met with several More

by lisamata100309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery in finance, Michael Bodie, Zach Roybal
May 08, 2024

When I arrived to the shop I was greeted with a warm welcome and smile and helped immediately More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, McCracken
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