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Reliable Nissan - Service Center

Albuquerque, NM

4.1
906 Reviews
Call Service Center (505) 715-5905

906 Reviews of Reliable Nissan - Service Center

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June 07, 2024

I dropped off my car fairly early. I was met with prompt , friendly and courteous staff. Would highly recommend servicing your vehicles at Reliable. More

by MESTIZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Salazar
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you had a prompt and friendly experience with our staff. Your recommendation means a lot to us! If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!

June 07, 2024

Josh is awesome. Alway reliable and ready to help. He makes it easy to understand the process of the situation. More

by sonmarisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're so glad to hear that Josh provided you with such reliable and helpful service. He truly goes above and beyond to ensure our customers understand the process. We appreciate your feedback and look forward to assisting you again in the future!

June 07, 2024

Direct to the point communication. Courteous service writers. Clean waiting room, plenty of coffee galore More

by cunejo.thadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're glad you appreciated our direct communication and courteous service writers. It's great to hear you enjoyed the clean waiting room and the coffee—we aim to keep our customers comfortable! If there's anything else we can do for you or if you have any further feedback, just let us know.

June 06, 2024

I've been going to Reliable fir service for 6 yrs. They keep changing the system. Very confusing for me, as an old person. More

by MSAMYCUTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Oct 31, 2024 -

Reliable Nissan responded

Thank you for being a loyal customer for six years! We appreciate your feedback about the changes in our system. We understand that updates can be confusing, and we’re committed to making your experience as smooth as possible. If you ever have questions or need assistance, please don’t hesitate to reach out to our team. We’re here to help!

June 06, 2024

The service agents are very courteous, and keep customers abreast of the status of their vehicles being serviced. More

by JSR668592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Oct 31, 2024 -

Reliable Nissan responded

Thank you for your kind words! We’re glad to hear that our service agents are providing courteous and informative support. Keeping our customers updated on their vehicle status is a top priority for us. We appreciate your feedback and look forward to serving you again!

June 05, 2024

Explain and deliver what is needed in your vehicle with a good attitude. They also make sur that all conserns are heard. More

by jencinias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Oct 31, 2024 -

Reliable Nissan responded

Thank you for your positive feedback! We're thrilled to hear that our team was able to explain and deliver exactly what you needed for your vehicle while maintaining a good attitude. We strive to ensure that all concerns are heard and addressed, and it’s great to know that we met your expectations. If you have any more questions or need assistance in the future, please feel free to reach out!

June 05, 2024

I truly believe that service is about relationships. I had a great experience. I felt valued as a customer. Josh McCracken created an awesome experience for me. I was feeling discouraged and what he sai More

by dara.a.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McCracken
Report | Print
Oct 31, 2024 -

Reliable Nissan responded

Thank you so much for your heartfelt review! We're thrilled to hear that Josh made such a positive impact on your experience. Building relationships with our customers is essential to us, and it’s wonderful to know that you felt valued and inspired. We're glad you chose us for your oil change and look forward to welcoming you back for your future services. Thank you for your trust in us!

June 05, 2024

Really nice and we’re super helpful. They knew exactly what they were doing. They were quick to make my next appointment More

by jg12121515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your positive feedback! We're thrilled to hear that our team was helpful and knowledgeable in assisting you. It's great to know that your next appointment was set up quickly as well. We look forward to seeing you again soon! If you need anything else in the meantime, just let us know.

June 05, 2024

I picked up my vehicle after the service and found greasy handprints on the front fender, I was happy because the last time it was in for a recall the greasy prints were on the inside of the front window. More

by GBEENN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
Report | Print
June 05, 2024

Experience was good but I did have 2 issues I did not like. First I arrived and my car was done and parked so I decided to look around the lot for a bit but no call like 45 minutes later, so I went to s More

by cldann1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
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