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Reliable Nissan - Service Center

Albuquerque, NM

4.1
702 Reviews

702 Reviews of Reliable Nissan - Service Center

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April 27, 2024

very friendly, good customer service, professional and explained very clearly everything related to car service More

by GRACEOLAGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
April 26, 2024

Service was terrible. You don’t have a car wash that has been working. That hasn’t been working for two years. The service manager was very responsive. However, management More

by Tpeperas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Reliable Nissan responded

We'd like to assist you where we can. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further.

April 26, 2024

My Pathfinder was serviced and it took nearly 2 weeks when I was given a time frame of 2 days!. Then when I received my vehicle back it had a cracked windshield which they claim they did not do. My visib More

by Isaac salazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon
April 26, 2024

I will be recommending your dealership to friends and family. We loved that your service department is always friendly and gets the job done in a timely manner. I prefer Reliable over Melloy! Not all Nis More

by SHAYEPONCHO04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : To the service department, great job!
April 26, 2024

Amazing experience and the employees were amazing in everything that they did to make my experience even better More

by STEPHANIE.RINGGOLD1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
April 26, 2024

The managers were extra pushy to buy a car, even when we denied them more than 10 times she kept coming back and trying to get us into something even if we didn’t want it because we’re supposed to be trying More

by Amg112219ta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon
May 03, 2024 -

Reliable Nissan responded

We're disappointed to hear this feedback and we'd like to look into the situation. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further.

April 26, 2024

Service was great. Communication was amazing. Everyone who helped were so nice and helped with anything I needed. More

by MM.MONTANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua mccracken
April 25, 2024

Was fast and had us in and out with no issues. Was on time for my appointment More

by felicia_preciado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

While My Rogue was getting services done, staff We’re quite friendly in answering my questions More

by Slclark80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Friendly staff. Arrived at my appointment and staff attended me in about 5 minutes. Everything was explained clearly before handind the car over to them. More

by RDESANTIAGOHDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozmar Lopez
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