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Reliable Nissan - Service Center

Albuquerque, NM

4.1
706 Reviews
Call Service Center (505) 715-5905

706 Reviews of Reliable Nissan - Service Center

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June 05, 2024

Excellent customer service. Efficient and friendly service techs. Service was performed on time with attention to details. More

by CARRL54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech not listed
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your wonderful review! We're delighted to hear that you experienced excellent customer service and that our service techs provided efficient and friendly support. Attention to detail and timely service are our top priorities, and it’s great to know we met those expectations. We appreciate your feedback and look forward to serving you again in the future!

June 05, 2024

The attention is excellent and fast, helpful and experienced, and the person who helped me (Ramon) was easy to talk to. More

by Cesar garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
Report | Print
Oct 31, 2024 -

Reliable Nissan responded

Thank you for your kind words! We’re glad to hear that you received excellent and fast attention from our team, especially from Ramon. We pride ourselves on providing helpful and experienced service, and it’s wonderful to know that Ramon made your experience enjoyable. If you need anything else, don’t hesitate to reach out. We look forward to assisting you again!

June 05, 2024

Eventhough Rick was super busy and alone, he let me know that he was aware I was waiting. He was pleasant and respectful. More

by MARIALOURDESMCORDOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're glad to hear that Rick took the time to acknowledge your wait and provide respectful service, even during a busy moment. We appreciate your understanding and patience, and we'll make sure to pass along your kind words to him! If you need anything else, feel free to reach out.

June 04, 2024

I appreciate Josh and his willingness to be thorough and consistent with communication, Would return specifically because of him. More

by shannontolbert42
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh McCracken , Manny Garcia, Damian Perez
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your wonderful feedback! We're delighted to hear that Josh provided you with thorough and consistent communication. It's great to know he made such a positive impact on your experience. We appreciate your loyalty and look forward to welcoming you back!

June 04, 2024

The front personnel were helpful. They answered my questions. Service time the same as last. More

by bahe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
Report | Print
Oct 31, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear that our front personnel were helpful and able to answer your questions. We appreciate your patience with the service time and are always looking to improve. If you have any further questions or need assistance, please don't hesitate to reach out!

June 02, 2024

This service dept. is dependable and fast. They explain everything in detail and they do not try to up-sell you anything that is not necessary. More

by WJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your wonderful review! We're glad to hear that you found our service department dependable and efficient. Our team strives to provide clear explanations and ensure our customers only receive necessary services. We appreciate your trust in us and look forward to assisting you again in the future!

June 02, 2024

Service team members were able to get the work done on the time frame that was given. More

by Tonmaldon51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pedroncelli
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your positive feedback! We're glad to hear that our service team met your timeframe and got the work done efficiently. We strive to provide timely and reliable service, and your satisfaction means a lot to us. If you need anything else in the future, please don’t hesitate to reach out!

June 02, 2024

Nice people service ok Abdul is the best ever. New car still not fixed yet. More

by NYTROB22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're thrilled to hear you had a great experience with Abdul—he truly is a valuable member of our team. We're sorry to hear that your new car is still not fixed. Please reach out to us so we can address any outstanding issues and ensure your complete satisfaction. Your experience is important to us!

June 01, 2024

Even though I was 15 minutes late, oil change was done efficiently. My dealer Abdul is always nuce More

by VANGIECALABAZA
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My guy who took my car in and put my little part in in my car, Damian Perez
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June 01, 2024

Clean, the staff is very nice and the team was great. Loved the service they provided on my car More

by ZULYG226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco
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