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Reliable Nissan - Service Center

Albuquerque, NM

4.1
708 Reviews
Call Service Center (505) 715-5905

708 Reviews of Reliable Nissan - Service Center

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June 13, 2024

The service department was extremely busy and there was only one service writer. Brianna. Yet they were getting done. More

by BSANIPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for your positive review! We’re glad to hear that Brianna was able to provide excellent service, even with a busy day. We truly appreciate your patience and understanding, and we’ll make sure to pass along your kind words to her.

June 13, 2024

Prompt, courteous, and efficient service department team. Work completed in a timely manner and all concerns addressed in a professional manner. More

by jjfryar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that our service team was prompt, courteous, and efficient in addressing your concerns. Providing professional and timely service is our priority, and we're grateful for your positive feedback. We look forward to serving you again in the future!

June 12, 2024

Briana (I believe that's her name) and Steve were helpful in service. My vehicle was done quicker than expected More

by LDRETCHEn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for sharing your positive experience! We're so glad to hear that Briana and Steve were able to assist you and that your vehicle was completed faster than expected. We truly appreciate your feedback and look forward to helping you again in the future!

June 12, 2024

Great service! ! Nice people easy communication, fast appointment, great hours. Friendly attendant personable representatives. Clean atea More

by GEOFUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us. We pride ourselves on offering excellent service and a friendly, welcoming environment, and it's great to know that reflected in your visit. We look forward to serving you again soon!

June 12, 2024

Customer service was good once I arrived. But the problem is the maintenance from the mechanic took over 3 hours long just for a oil change More

by EMERITAPADILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for sharing your feedback. We're glad to hear that you were satisfied with our customer service, but we sincerely apologize for the extended wait time. We understand how valuable your time is, and we are constantly working to improve our efficiency. Please know that we will address this issue to ensure a quicker service in the future. We appreciate your patience and look forward to serving you again.

June 11, 2024

Excellent service. Courteous. Knowledge able, I will continue taking my vehicles to have them serviced More

by JJJARAMILLO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for your kind review! We're so glad to hear that you had an excellent experience with our service team. We truly appreciate your trust in us and look forward to continuing to take care of your vehicles in the future!

June 11, 2024

It was good. Was told my oil change would be 29$ because I was getting an evaluation. Will be in soon for repairs. More

by thesubarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear your experience was good. We apologize for any confusion regarding the pricing, and we're happy to assist you with any upcoming repairs. Please don’t hesitate to reach out if you have any questions before your next visit!

June 11, 2024

I went in for an oil change and none of the fluids got topped off. I understand that it was complimentary but what if I would have paid over a $100 for an oil change. It is irritating that you take your v More

by cgchan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna
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June 10, 2024

Very thorough and communicate well regarding the servicing of my vechile. My car was delivered before the time scheduled. More

by FJTABONE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for sharing your positive experience! We're glad to hear that the service on your vehicle was thorough and that communication was clear. It's great to know your car was delivered ahead of schedule. We appreciate your trust in us and look forward to serving you again in the future!

June 10, 2024

Always have my appointment and gets me on my way and no hassle or problems More

by gulinemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're thrilled to hear that your appointments are always handled smoothly and without hassle. We appreciate your continued trust in us and look forward to serving you again in the future!

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