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Reliable Nissan - Service Center

Albuquerque, NM

4.1
708 Reviews

708 Reviews of Reliable Nissan - Service Center

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June 23, 2024

Romano did an excellent job helping me with replacing my keys. Everyone was great!! Great job! More

by smkatner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mareno I think was his name??????
Nov 07, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Romano was able to assist you with replacing your keys and that everyone provided great service. We appreciate your feedback and look forward to helping you again in the future!

June 23, 2024

Reliable Nissan is the only dealership I will buy from! Thank you for all your hard work. More

by DAVIDSISNEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Reliable Nissan responded

Thank you so much for your kind words and loyalty! We’re thrilled to hear that you’ve had such a positive experience with us. We look forward to continuing to serve you in the future!

June 21, 2024

It was good but I didn’t get my car back right away and had to wait till the following day More

by SAMROMERO93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Reliable Nissan responded

Thank you for your feedback! We apologize for the delay in getting your car back to you. We understand how important it is to have your vehicle on time and appreciate your patience. If you have any further concerns or questions, please don't hesitate to reach out. We look forward to serving you again!

June 18, 2024

They have been providing service on my vehicles for 24 years. They do a good job. More

by GBPACKERS4LIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua?
Jun 20, 2024 -

Reliable Nissan responded

Thank you for taking the time to leave a review about your service history at Reliable Nissan! We are incredibly grateful for your loyalty – 24 years of trusting us with your vehicles is a true honor! At Reliable Nissan, we strive to provide exceptional service and build long-lasting relationships with our customers. We're happy to hear that you've consistently had positive experiences with our service department over the years.

June 18, 2024

Service was good; advisor kept us updated. Vehicle needed additional service work. Pleased with experience. More

by LORETTAMONTOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your recent service experience at Reliable Nissan! We appreciate you acknowledging the good service you received and that our service advisor kept you updated. At Reliable Nissan, we strive to provide clear communication and efficient service throughout the entire repair process. We're glad to hear the advisor kept you informed!

June 18, 2024

Great product, friendly, knowledgeable staff. We dealt with an outstanding salesperson who followed on every promise and answered all questions. More

by Bvwebster
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Perez
Jun 20, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! It sounds like you worked with an outstanding salesperson who truly impressed you. We appreciate you acknowledging their follow-through on promises and their attentiveness to your questions. At Reliable Nissan, we value building trust with our customers, and it seems this salesperson did just that!

June 18, 2024

The appointment booking process was very easy and convenient, the dealership is clean, all staff were polite and helpful. More

by Lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Reliable Nissan responded

We're thrilled to hear about your positive experience at Reliable Nissan! Making the appointment booking process easy and convenient is a priority for us, and we're glad that you found our dealership clean with polite and helpful staff. Providing excellent customer service is what we strive for, and we appreciate your feedback.

June 18, 2024

In for oil change, no car wash was offered. Otherwise service was quick and great. More

by AJLOPE04956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're pleased to hear that you had a quick and great service experience at Reliable Nissan. We apologize for the oversight regarding the car wash not being offered during your visit for an oil change. At Reliable Nissan, we aim to provide thorough and attentive service, and we appreciate your understanding. If there's anything else we can do for you or if you have further feedback, please feel free to let us know. We value your business and hope to serve you again soon.

June 18, 2024

They were polite, they worked hard, they fixed the problem with our car, and they let us know when the work was done (before closing same day!). More

by lenzoalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Jun 20, 2024 -

Reliable Nissan responded

We're delighted to hear about your positive experience at Reliable Nissan! Providing polite and hardworking service is a priority for us, and we're thrilled that we could efficiently resolve the issue with your car before the end of the day. Keeping you informed throughout the process is important to us, and we're glad we could meet your expectations in that regard. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future.

June 17, 2024

Rick would call to update me with my vehicle status. Took longer than expected to get it fixed and he offered me a rental which Stephanie got me in in less under 20 min of being there. They were both gr More

by REAL_REYNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick and Stephanie
Jun 20, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience at Reliable Nissan. We understand that while the repairs on your vehicle took longer than expected, you were impressed with the service you received from Rick and Stephanie. We appreciate your feedback!

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